Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Easy Savers / Unauthorized charges

United States, Pennsylvania Review updated:
0% 1
Contact information:
I am getting charged $14.95 a month from Easy Savers after using ProFlowers. How do I stop these charges?


More Easy Savers Complaints & Reviews


Sort by: UpDate | Rating
N  12th of Feb, 2009 by 
Agree Disagree 0 Votes
Last night I ordered flowers from PROFLOWERS.COM for my daughter's birthday and selected that they were to be delivered today.

At the end of the transaction there was a window that automatically POPPED up telling me that I would get a rebate on free shipping. I read what it said, BUT DID NOT ENTER any information. I closed the window and did not think anything of it until tonight when I came home from work and checked my money account and saw the extra charge from EASY SAVERS!

I called my bank and they told me that I had to call EASY SAVERS and get them to reverse the charges. And now, I am reading ALL these complaints... Next time I decide to buy anything online... I'm doing a search first!

Anyone who wants to purchase flowers : STAY AWAY FROM PROFLOWERS.COM! They are helping a RIP-OFF Company!
A  16th of Apr, 2009 by 
Agree Disagree 0 Votes
I too have been a victim of Easy Saver-EMI. In my case it went on for 11 months without my knowledge. I was deployed with the military and someone else was overseeing my checking/debit card account statements. They didn't realize this was an ongoing unauthorized charges, after I had ordered flowers through "FromYou Flowers.com".

Though, I see most of the complaints are affiliated with "ProFlowers.com' and their associates. I thought I'd mention that there are other companies that send credit card information to Easy Saver-EMI, as well without authorization. Additionally, I never received any emails or regular mail that I had become a member or authorized the monthly charges.

After, I returned from my deployment and saw these charges I immediately called 1-800-355-1837 and demanded to speak to a supervisor. Of course, there was the explanation that I had authorized the charges. I stated I wanted to see it in writing for the record. At this point, the supervisor said that wasn't possible. She offered to refund only 6 months and I said that wasn't acceptable and would report this. She then offered the full 11 months refund. I asked for a confirmation to be sent.

Below is the confirmation sent and will update on this site if the total refund isn't granted.

----- Original Message -----
From: customerservice@encoremarketing.com
Sent: Wednesday, April 15, 2009 10:48 AM
Subject: Credit Confirmation

Mrs. XXX
This email will confirm our conversation today regarding the Easy Saver
Rewards membership. To reiterate our conversation, I have canceled the
membership and, as agreed, issued a total of 11 refunds in the amount of
$14.95 back to your credit card account. These refunds have been
requested today and if you do your banking online, you may see those
refunds as early as 48 hours.

If you have any questions, please do not hesitate to contact us.

Missy Baer
N  30th of Jun, 2009 by 
Agree Disagree 0 Votes
I tried to use their services and could never get a rate better than what I could get by using everyday ordinary procedures. The company took their own sweet time about cancelling the account and charged my card. The free trial period is not free at all.
N  30th of Nov, 2009 by 
Agree Disagree 0 Votes
I've recently noticed on my credit card statements that over the past few months I've been getting billed $14.95 a month for EasySavers.com and I don't have any idea who this company is and why there billing me and how in the hell they got my credit card number! I'm extremely pissed off about this! I recently had the bank cancel my credit card due to theft because of this! I'm going to call them and find out what's going on and if they don't refund me a check for all the money they have taken from me then I will find a way to sue this company!

Post your Comment


Reply to