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Eastern Mountain Sports - EMS / Inventory/Ordering

1 United States
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These guys are outright awful. I was told a pair of rock climbing shoes were on order THREE months ago, I wait THREE months, the store never received them. I call again, I'm told by a rep that they don't special order. I'm then put on hold, the rep returns to say that they can do a special order which would begin this whole process over again. This review will remain until this issue is resolved. Straight-up BS!

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