Easter Air Control, LLC / Horrible Service
I had my thermostat not working and I have home warranty insurance. The maintenance guy came from this company and told me that my thermostat is not covered on my insurance. So, I paid the total cost for the thermostat for him. Later I called my insurance and found out that it was not covered because he put the upgraded version of the equipment. If it was the same level of model it would have been covered. I was not happy as I didn't get this option during the service. I call back to this Eastern air control and spoke with office manager she was even rude and she said the maintenance guy didn't have the one same level on the van so he put the upgraded one. She was yelling at me and said in her word, you know what I am going to do? 'bye bye...and hang up on you'. I didn't know what to do? because of this company I ended up paying. At this time, I am not concern about my cost but how they are scamming to customers trying to sell their high cost equipment is just NOT fair. Please DO NOT use this company for any service.