Menu
CB Online Shopping Eastbiz Corporation fraudulent hold on my package
Eastbiz Corporation

Eastbiz Corporation review: fraudulent hold on my package 1

A
Author of the review
4:52 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Sir, Ma
The above named company is a logistic company i resisted with i bought some items in amazon which include perfumes, watches, children cloths and a supplement, the items arrived in my suite and the consolidated and even over charge me the sum of $182.14 for shipping, which i agreed, the told me dhl don't ship perfumes to nigeria i said is ok the advise me to change to fedex which i agreed the ship by fedex with tracking no [protected] on 19th sep 2014, to my surprise the wrote me an email telling me that my country refuse to accept entry of perfumes, which i contested because is not true because i have being shipping perfumes to Nigeria so the told me if i will agree to remove the perfumes and ship the rest of my items, the i ask the what will be the faith of my perfumes the become silent, then i told them the should please return my items to my US Suite to enable change another logistic company. find below emails between me an them.Shipito package P7750-AH: information request(18)
Nhi (Michelle) T
To me Sep 29
Dear ABUBAKAR MOHAMMED NATAALA,

We need some more information to process your package P7750-AH issue.

=======================================================

Hello,
If you want to have this package returned you will be responsible for
all return fee. Do you accept the fees? Please advise before I put in
the request to have this package return. Thanks!
=======================================================

Please DO NOT SEND US THIS INFORMATION BY EMAIL.
Log-in into your client account and use our automated system to provide
all requested documents and information.

Nhi (Michelle)
Eastbiz Corporation - Shipito.com
www.shipito.com
Phone: [protected]
Fax: [protected]
Email: [protected]@shipito.com

Rate my service:
https://support.shipito.com/employee/332/show

Have a website? Make 10% commission. Shipito affiliate program.
http://www.shipito.com/shipito-affiliates

Reply, Reply All or Forward | More
me yes, because you have not told me what will happen to my perfumes, if my perfumes will be return back to you then no problem, but if iam going loose my perfumes you can return the whole order to my su
Sep 29
Michelle Tran
To me Sep 29
hello,
I will request for this package to be returned. You will be responsible for the return fees.

Show message history

--

Regards, Michelle

www.Shipito.com
Eastbiz Corporation
[protected]@eastbiz.com
Phone: [protected]
Client account: www.shipito.com/account

Rate our services www.inccontact.com/rate
Always use your mailbox number when emailing us!

Reply, Reply All or Forward | More
me is, ok, so you wanted me to loose my perfumes, your are not transparent at all
Sep 29
Michelle Tran
To me Sep 29
Hello,
I have requested for your package to be returned. You will be responsible for the return fees.

Show message history

--

Regards, Michelle

www.Shipito.com
Eastbiz Corporation
[protected]@eastbiz.com
Phone: [protected]
Client account: www.shipito.com/account

Rate our services www.inccontact.com/rate
Always use your mailbox number when emailing us!

Reply, Reply All or Forward | More
me is better, you people wanted to cheat me, i am not a fool you become silent with my perfumes question, had it being i have agree you made me to loose 5 designer perfumes, you are not transparent at al
Sep 29
Michelle Tran Hello, We are not the one who cannot ship perfume. Perfume are prohibited to sent to your country. Your country will not accept the items being entered to their country therefore you will have to remo
Sep 29
me package should be return perfume is 100% allowed in my country
Sep 29
Michelle Tran It is not allow therefore it is returned.
Sep 29
me it is not allowed by you, you don't have clear background of international shipping to my country, because if is not allowed why did you ship it after telling me to change from dhl to FedEx, and why d
Sep 29
Michelle Tran Hello, We told you to change DHL to fed ex because DHL do not ship perfume. FED EX does. In your case it is not fed ex who cannot ship the perfume. It is your country who is not accepting the perfume
Sep 29
me i already instruct you to return my package, but i have told you my mine period all the replies i have given you i have not tell you not to return my package but i have right to my opinion and i have
Sep 29
me i need my package to be return.
Sep 29
Michelle Tran I have requested to have your package returned.
Sep 30
me better.
Sep 30
me HELLO, please i want to know where my package is, having agreed for it to be return to my suite in US, i have not herad anything about my package and this is over 1 month know, i belive even if the pac
Oct 30
me On Thursday, October 30, 2014 10:13 AM, Narasulu wrote: HELLO, please i want to know where my package is, having agreed for it to be return to my suite in US, i have not herad anything
Nov 7
Michelle Tran Hello, The package is still in process of being return.
Nov 10
Click to reply all
Send
Dear ABUBAKAR MOHAMMED NATAALA,

We need some more information to process your package P7750-AH issue.

=======================================================
24 HOURS TO RESPOND (TIME SENSITIVE CASE)

FedEx contacted us stating that customs is denying your shipment because
it contains perfume, which is a restricted item in Nigeria. Please
advise if you wish for the perfume to be taken out so your the remaining
items can be delivered, or if you wish to entirely return your package
back to our warehouse to resend via different shipping carrier.
=======================================================

Please DO NOT SEND US THIS INFORMATION BY EMAIL.
Log-in into your client account and use our automated system to provide
all requested documents and information.

Aaron
Eastbiz Corporation - Shipito.com
www.shipito.com
Phone: [protected]
Fax: [protected]
Email: [protected]@shipito.com

Rate my service:
https://support.shipito.com/employee/519/show

Have a website? Make 10% commission. Shipito affiliate program.
http://www.shipito.com/shipito-affiliates

kindly assit and tell them to give my package back my email is [protected]@yahoo.com

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
Add a comment
I
I
ichongs
, ID
Aug 21, 2017 7:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

itu alasannya kenapa saya lebih suka menggunakan Viabox. selain harganya murah, pelayanannya juga cepat. CS akan merespon dalam waktu 1-12 jam. selain itu, saya juga bisa minta untuk dikirimkan gambar paket tanpa dikenai biaya sedikitpun.

Trending companies