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EagleBit.com / Bad service

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Bought a Eaglebit 1T external USB drive (Part#EB-[protected]) It worked for a good while, but then slowly started to malfuntion. Knowing that yes its been a while I had a good idea this item wasn't covered under warranty any longer, but the main point I want to make here is what I found after scratching off the "warranty void if removed or tampered" stickers. I cracked the case open to test the hard drives and found 1) the mounting screws for the top drive were very loose and 2) the mounting screws for the bottom drive were cross threaded and forced into the mounting holes on the drive itself. You could tell that whoever installed the drive was either in a hurry, or incapable of installing the drive correctly.
Being in the IT industry over 15 years, you can ask anyone about how tight mounting screws are when they are released from the factory. Usually it takes some effort to gain access to certain components that have never been removed.
Now the real question is, because the drives were not installed correctly, has the vibration of these drives not being mounted correctly reduced the life expectancy of the unit?
Then last, just like most of you have posted, the drive are listed as "recertified".
As of today, eaglebit.com doesn't work. Go figure.

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