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4.0 360 Reviews

EA Games Complaints Summary

23 Resolved
82 Unresolved
Our verdict: When using services from EA Games with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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2:58 am EDT
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EA Games crashs computer

medal of honor is the game online suport is a joke they dont help or they just dont answer then you have run a dxdiag for them and copy and paste it you get no answer l have tryed to get there origin live help serval times and this is what you get
Please wait. An EA Expert will be with you soon.
All EA Experts are currently assisting others. Thanks for your patience. An EA Expert will be with you shortly.
All EA Experts are currently assisting others. Thanks for your patience. An EA Expert will be with you shortly.
All EA Experts are currently assisting others. Thanks for your patience. An EA Expert will be with you shortly.
All EA Experts are currently assisting others. Thanks for your patience. An EA Expert l feel as if l have been ripped off by this company and like my money back how many more people is this company going to rip off

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5:43 pm EDT
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EA Games short game

I have been on and off the x box today playing the new harry potter dh2 game I started it at 10:35 finished by 5:20 please note I stopped for lunch and played games with my little girl and done a few other things I am sorry but how can I spent 40 on a game that I completed with in one day it is a rip off! DO NOT BUY PEOPLE

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7:58 pm EDT
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EA Games pathetic customer support

I bought battlefield bad company 2 from EA games. After 2 weeks of not being able to play online due to an error which was thier fault i decided to contact them. I spoke to around 8 different customer support employee's for around 14 hours in total, they told me the problem was Microsofts fault. After speaking to microsoft for 2 hours using £15 phone credit they confirmed the problem was EA games. The customer support was useless, all employees were absolutely clueless with regards of fixing the problem. Some were even quite rude. They sent me pre-recorded messages rather then speak to me and suggestions for fixing the problem were riduculous and unessessary. So after £15 and 14 hours of my time wasted i ended up solving the problem myself. They were all COMPLETELY AND UTTERLY USELESS and i hope to god they dont get paid for the times they waste.

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8:16 am EDT
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EA Games ea server inaccesability

To play Battlefield Bad Company 2 on multiplayer you have to connect to the EA server. For the second time in 6 months it just randomly tells me I cant connect cause of my connection, but my connection is fine. This issue is hard if not impossible to navigate arround and I think the only reason EA doesn't fix it is because they are to busy snickering about the fact that you can't sue for something worth less than $100. This company is not user friendly and If I didn't love this 1 game so much I wouldn't care if all its shareholders died and its facilities were destroyed after dealing with so much bs from them.

The even make filing complaints difficult, and never actually email you back.

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5:52 pm EST
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EA Games game in general

The Sims 3 for the Wii console is horrible. The graphics are horrid and the game takes my Wii so long to think that it freezes up. The sims get stuck on the couch and you cant get them off until they decide they want up. You can't build a house, which was my favorite part. The choices for the appearance are nothing compared to the PC version. I originally started playing my Mom's PC version and was so excited about it and addicted that I immediately went out and bought the Sims 3 for my Wii. Complete disappointment. I tried to take it back to the store and they would only exchange it for the exact same thing. So I tried to contact EA Games directly and they have disconnected their contact us page. I would be so embarrassed to put this out on the shelves I would disconnect my contact page too.

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Popuri
, US
Oct 11, 2011 12:48 am EDT

I also had the game, and I hated the fact that you couldn't have infants and toddlers, plus all of the glitches. I figured, oh well, that must be the price you pay for entertainment. But, then I tried it for the PS3, and while it's less "glitchy" and has more options for designing Sims and their houses, it still had the issue of saving once you reached a certain number of weeks. EA has to work harder in the future if they want to retain their fan-base.

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Linda Oppedisano
Casey, US
May 28, 2011 2:19 pm EDT

I've had the SIm's Wii console game for a month now...So many times I had to unplug the game because of that freezing & even if you do all the work on your sim they die on you or they say your happiness days are over & your game ends...HOW STUPID? i DID NOT GO THROUGH ALL THAT TO LOSE MY SIM I WORKED SO HARD TO CREATE W/SKILLS & MONEY ETC...JUST TO LOSE HIM? Now I heard that the Sim's 3 for the PS & XBOX both have longer life spans that you can change...What the hell...Did EA give nintendo the ### of the lot? I'm pissed about it...& WHAT IS WITH THOSE STUPID TOMBSTONES? i BROUGHT ALL MINE TO THE GRAVEYARD & NOTHING!

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sims game
, AW
Mar 13, 2011 9:23 pm EDT

i sold my house to buy a new one but when i went to buy it, it said there was noo free space! there was nothing on the whole lot and it said there was no room?! that game just gets worse

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olivenright
, US
Feb 21, 2011 9:44 pm EST

the game is extremely glitchy and is not at all worth the price. my wii makes noises like it is struggling to read the disk throughout the entire game. the people can walk through other people, the cars can do the same. also the buildings dissapear and make it nearly impossible to find out where we can walk and i always get stuck between buildings and it takes forever to find a way out. it was a valentines day present to me and my sisters and its so dissapointing that we can hardly even play it. :(

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Juliet Maguire
, ZA
Jan 14, 2011 3:05 pm EST

It seems like alot of people have this problems with the game freezing and EA has no solutions. I have the issue where my game no longer wants to save after about a weeks play and freezes on the red save screen. I cleaned my concoles memory, installed the latest updates, check if my other games can still save. My conclusion is that the games development sucks and they didnt test it correctly. And with regards to the problem, I posted 2 times on there forums and logged 2 queries and had a live chat with one of there call centre staff and the help I got was horrid! A monkey that had his brains removed could have assisted me better. Some guy named Randall gave me the following link

Randall: Answer Title: How do I save/share an object on The Sims 3?
Answer Link: http://support.ea.com/app/answers/detail/a_id/1311

which firstly it's not even for the wii and is of no help to my problem. I was then told to post here:

http://forum.ea.com/eaforum/categories/list which i have already done, more than once! The conversation with Randall eventually landed up very sour and me even more disappointed.

So bobina84 your not missing out on anything helpful, there online chat help is even more of a disgrace to there name!

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pobarjenkins
Minneapolis, US
Jan 13, 2011 8:35 pm EST
Verified customer This comment was posted by a verified customer. Learn more

As far as I know, the console sim games are never the same as the computer sim games.

Not being able to return games is a common practice, ohsnapbethie due to anti-piracy laws.

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ohsnapbethie
, US
Jan 13, 2011 7:05 pm EST

I agree! I was so excited to get this game for the Wii, as my computer doesn't have the requirements to play it...and now I am just so frustrated and angry - it freezes when I try to save or quit and the game play itself it nothing compared to what I've heard you can do on the PC. It IS a rip off and I did not know you couldn't return it, until I read this, which just furthers my aggravation. Ugh, did they even test this game before putting it out?

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sims3forwiidoesntwork
, US
Jan 08, 2011 2:20 am EST

I'm on my third return copy of the same game since it can't be exchanged for a different game...guess what? All three freeze up within 5 to 10 minutes of play...I can't believe someone out there is making money off this obvious rip off! I'm sure this game works fine with other game systems, but NOT THE WII...they NEED to recall this game! My family doesn't have $50 to throw around. This was a Christmas gift for my kids and now they have no new games this year. Oh well...as long as someone is benefiting from our loss.

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pobarjenkins
Minneapolis, US
Dec 30, 2010 6:04 pm EST
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Some people are quite fond of it, but you should have done your research first. The reason why you can't return it is due to anti-piracy laws. As far as they know, you copied it and then attempted to return it.

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1:07 pm EDT
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EA Games download missing

Download games seem to get "lost". They can't find my The Rise of The Witch King add-on to The Battle for Middle Earth. The customer service rep. AARON (via chat) keeps taking forever to respond to every sentence and asked for the same information I gave as if he's got to keep refilling his coffee and leaving his desk. They should be able to look you up by name and send the download E-mail to you again within a minute. If you don't have the E-mail with the order number on it its as if you've switched to speaking Ancient Egyptian.

Last online purchase from EA.

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3:22 am EDT
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EA Games discrimination

I am making an official complaint
This will be followed up by media involvement, depending on the response
The Sims 3 contains references to an "insane trait" in one of the families - The Hart Family

http://tinyurl.com/dj3qtf

I take extreme offence to this - how dare you get away with this discrimination of a mental health issue
Who do you think you are ?
Have you read the Mental Health Act (2007) an amendment to the (1983) Act ?

Which media branch would you prefer me to contact ? Newspaper / TV / Forums ?

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andy lufc
Londonderry, GB
Oct 01, 2011 11:52 am EDT

ea games are a joke no quick ranked head 2 head matches in fifa 12 disgrace. buy pro evo!

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scotskiltie57
Cumbernauld, GB
Jan 30, 2009 6:10 am EST

i was charged twice for a months pogo subscription i only use 1 month at a timewhich is £4.99

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aleratonianansdn
, CN
Oct 26, 2009 7:14 am EDT

u my friend are an ###

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spackmans316
Slough, GB
Oct 18, 2009 6:12 pm EDT

i was playing fifa 2010 with two friends .on the ps3 we were in a club game, with three other players 3 on 3 . we always use the headsets . so was the other side .but my mate nee had his little girl in the back ground. this is where the problem started. the three lads on the other side started using very bad language towards his little girl .we did not provoke them to start this . they were using words like shut that slut up . put that ### to bed . call her a slapper this went on through the hole game and got worse and worse . my mates girl is six years old so this really upset my mate i think these lads should be band from playing . these are the name IDs BD_AWESOME DT1717 thecoldone666
my mate also has a hart problem . the stress is not good for him . please if u can stop this sort of thing happening. it is not nice it takes the fun out of the game . abuse like this is not wanted

binder
binder
, US
Jun 18, 2009 2:15 am EDT

Next you're going to complain about the ghosts being discriminated against too. It's SIMulated life. In life, there are mentally effed-up people. Also, it's only a game.
Don't take it personal; I'm sure they didn't mean to offend tards like you.

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exie
Waterloo, US
Jun 18, 2009 1:57 am EDT

actually that was FN funny stuff!

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exie
Waterloo, US
Jun 18, 2009 1:55 am EDT

start with the BBC. .if that doesnt work. contact Mork. Not sure what planet he lives on now. Hey, while your at it, maybe you can inform the queen and her boys. are you mentally challenged as well?

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joshvengence
Waukegan, US
Jun 05, 2009 7:04 pm EDT

shut the ### up you whiny liberal

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matanyos
, IL
Mar 17, 2009 7:16 am EDT

there is no confirmation code in the message u sent!

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5:44 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

EA Games - game freezers given free rein

In spite of numerous reports and complaints a small number of players are still able to freeze games at will, usually if they are losing or as a vexatious act. I know this occurs in bridge, hearts, canasta, spades and in Pinochle where the main offending players are SallyWildOne, AJac209118, WildOneKirby, and NikkiFlynn. Pogo will not ban these players or...

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2:40 pm EST
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EA Games release date

I am very annoyed about the delay in the relase date for the sims 3, I have made a countdown for 20th of february and prepared my computer for the game by deleting files and creating space.
Me and My Friend have been so excited about it and we've been talking non stop . And then we fount out that the release date had ben delayed . We even pre-ordered it and payed an extra £10.00 to make sure it came on the release date. I admire you for your hard work and i congradulate you for how many you've sold over the years, but because of the delay i think you've completely titted it up.

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chubbybear
Fruitland, US
Jun 19, 2009 2:02 pm EDT

I think that, at least it did come out! It's silly that you think that it's the end of the world just because you lost $80 and so on, and the release date changed! It is a game! :)

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chubbybear
Fruitland, US
Jun 19, 2009 2:00 pm EDT

That is'nt really that bad. At least it did come out!

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sfc
, US
Jun 06, 2009 5:22 am EDT

What Im annoyed with is the cost of the game and then after I start playing it, I see how the game lacks so much content that should be there. It's a big disappointment from the Sims2 and I feel I was ripped off. Even after the game was delayed, it wasn't worth waiting for it.

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Starr
, US
Jun 05, 2009 12:31 pm EDT

Ya it sucked, but all games delay, not just EA's games. Its life, get used to it. Besides the game is out now so everyone should be happy.

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DANIELLE
Los Angeles, US
May 28, 2009 5:43 pm EDT

all yall need to calm yall a** down... itz a game remeber dat aiight also dey juz want u to be koo wit the game so more people gonna get it anywayz we only got like wut...4 or 5 more dayz hold on danm anywayz u juz hav more important things to du than sit yo ### on the computer all daii long also the less u think about the game the faster the days wil go by.. remmember dat the way yall r actin iz imature n will fukin rum the ea buizness out of THEIR TOWN DEN WUT WE GONNA PLAY AFTA DAT.. EXACTLY SO TAKE A DANM CHILL PILL YALL ACT LIKE THE SIMS 3 IS A DANM DRUG

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simsfreak10144
Billings, US
May 16, 2009 1:14 pm EDT

Yeah Only 15 days till the Sims 3 comes out! But i would have had it 4 months ago if EA would have had there heads on straight! I am a runner so, i like to go outside and train for races and stuff so i won't have much time to play it!

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Joan
Grove, AU
Mar 18, 2009 8:33 am EDT

My brother told me that if alot of people complain that they might move the relase date for the sims 3 up and not push it back anymore... but i dout that many people would, so im done waiting, i learnt of the sims 3 in october 2008 and heard it was to come out on the 19th january2009 here (south austrealia) then i was told it was moved to the 26th of much 2009 so i waited like any true sims fan would angry but happy knowing it was still coming. now i hear its not going to be relesed till 2nd june 2009...

I (((DONT))) count my self as a sims fan anymore i might have every sims game that ever came out on pc but now they are just dust collectors in the corner of a cubard, i still really want to play the sims 3 but i think i will just forget about it for a few years and play other games that are already released im sure in a few years the sims 3 will no longer just be the dream of thousands of people but a great game, maybe then i might have the same respect and love for the sims 3 game, as i had long ago for all the other sims games.

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rinithxxx
Rochdale, GB
Feb 26, 2009 12:47 pm EST

HuskyHybrid, I think we would all be ok if that was the reason, but the reason given was just that they wanted to promote it more. Nothing about improving the game. They have lost one extremely loyal customer through this, and I'm sure they will have lost others.

I just think they treated us like dogs. We should have been told earlier, because they sure as hell knew about it before the 3rd of February!

It is not EA's job to mislead loyal fans and hoping to gain new ones. Sims fans are the kind of fans you don't mess with, we're all a bit crazy from playing on the Sims all day, ha ha.

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HuskyHybrid
, SE
Feb 24, 2009 10:52 am EST

Oh, and by the way...

Will this be 4 loooong months or what?!?!

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HuskyHybrid
, SE
Feb 24, 2009 10:47 am EST

Well sure, I am a bit upset too... And I do agree with you all, It is really upsetting.
I stood right in a store, ready to buy ts3 when my bf called, letting me know they changed the date!
I dropped my chin.
Man, was I upset..

But guys, it's not like they're doing this to be [censored]holes.
They're trying to make the product even better for us.
And I KNOW it's a bit wierd that they put the release date in June, since a lot of ppl probably will be going on vacation and stuff like that..
And hey, it's summer! Who want's to sit inside all day long?

But think about it this way, they're just doing their job.
And they wan't it to be perfect.
It's a completely NEW sims chain after all.
I think we all should be exited.
Even if i still am upset the moment I'm typing this.

Mwah. :)

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7:34 am EST
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EA Games Terrible experience

I had a trial version of The Sims: Life Story on my computer and I decided I wanted to purchase the full version of the game once the trial ended. It gives you a link which directs you to www.EA.com. I then proceeded to purchase the full version.

I entered all of my information including my credit card number, once I was finished and clicked submit it gives you a link to download the full version of the game. Once I clicked the link, the game downloaded to my computer and I installed it. When I attempted to play the game it comes up with an error that reads 'error:10000:78003 unfortunately there is a problem with your acct entitlement. This could be a system error or issue specific to your acct. Please try again later and then contact customer support if issue is unresolved.'

I thought it was an error with my computer system (having a career in the IT field), I attempted to find the error and correct it and that's when I discovered that the download had contained a virus and that the download itself was inactive.

I then contacted customer support, they responded back with an email stating that they wanted me to send them a text file of the DXDIAG.EXT which is used for technical support. So I did. They responded back that I needed to register the game, I attempted to register it and the site said that the certificate for the page was invalid. I proceeded anyway, entered all the information they needed and it told me that the code was incorrect for that game.

I then contacted the site back about getting a refund for the game and they have yet to respond back to me.

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Bob SVETER
Houston, US
Sep 02, 2010 11:40 pm EDT

I bought a video game through the PS3 Store. I had no problem downloading the game. When I went to play the game, the gamewanted me to put in an I.D. and a password. The game would not accept the information. I then went to EA.com and got an I.D. and a new password. It still would not accept this information. I have also been stopped from playing any of their other games online.

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SaffireAZ
Phoenix, US
Dec 31, 2008 10:04 pm EST

Unfortunately, not only am I having the same problem, I've had issues with EA before. I previously tried to use their Sims 2 Store online, and their system charged me 3 times for one transaction. I tried for 2 months to get them to refund the money, and after 2 months of the runaround, I reported them to the BBB. It was resolved in one week.

Because this was a trial version in conjunction with HP, I thought I'd be safe in buying the full version. But I've run into the same error message. While I'm not an IT person, I have intermediate IT experience from the admin field, and have tried everything I can think of - altering registry entries (restoring them after I found it changed nothing), running virus scans, changing permissions, updating drivers, etc. - and found nothing. I recently e-mailed EA and got their standard e-mail saying I'd receive an answer in 24 hours. 48 hours later, and no answer. Not holding my breath to get one anytime soon, either. What frustrates me most is that I've done EA digital downloads in the past with no problem, and now when I do so, I get nothing but problems.

If I don't receive a quick answer this time, I will report them again if that's what it takes. Fool me once, shame on you. Fool me twice... Let's just say from now on anything I purchase from EA will be done at a retail store, because to say their support for their online purchasing is horrible is an understatement.

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8:43 am EDT

EA Games Cancel pogo account

How do I resolve the issue of my visa getting charged $39.99 for ea.com/pogo. I don't remember signing up for anything and I can't even contact this place to cancel something I don't remember signing. Please help. I don't want to have to change my visa number but I may have to.

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garyleetitus
Endicott, US
Jul 16, 2009 1:38 pm EDT

This is garyleetitus, also my screen name.I have sent several complaints to you. there was a charge to my daughters bank account. You have rereplied that it was for renewal which is automatic each year. I was upset about it because I was unaware of this policy and cancelled my account.So just renew it and I will attempt to remove her name from the account.DO NOT MAKE ANY FURTHER CHARGES TO HER ACCOUNT.My email is reelysomethin@ yahoo.com. please reply to this message as soon as possible.

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dagmar roman
New Windsor, US
May 25, 2009 3:20 am EDT

I didnot authorize you to deduct 43.00 from my checking account. I have never paid more than 5.99.
return the money to my account and cancel my subscription.

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dagmar roman
New Windsor, US
May 25, 2009 3:18 am EDT

I didnot authorize you to take 43.00 from my checking account. Put it back and cancel my account
svea13

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Gloria Kyle
Gause, US
Apr 20, 2009 2:30 pm EDT

I no longer use GMmaster card and would like to transfer pogo to a different charge card

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Gloria Kyle
Gause, US
Apr 20, 2009 2:26 pm EDT

Change pogo account .

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Gloria Kyle
Gause, US
Apr 20, 2009 2:23 pm EDT

I would like to cancel my Pogo account

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lovablelov123
Portland, US
Apr 10, 2009 5:30 am EDT

i would like to cancel my Pogo account

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lovablelov123
Portland, US
Apr 10, 2009 5:29 am EDT

i would like to cancel, computer not working.

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lovablelov123
Portland, US
Apr 10, 2009 5:28 am EDT

i would like to cancel Pogo, thanks i couldn`t get in

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joyce popp
Lakewood, US
Mar 04, 2009 3:58 pm EST

I have been charged for a game-$39.99 for which I did not request. I have always been billed for POGO Club at a monthly rate of $5.99. I would like this charge removed from my account, and when that has been done --please cancel the account.Thank You. Joyce Popp

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12:00 am EST

EA Games scam

I have been a member of Pogo for 1 year. I recently won a prize and now Pogo is refusing to release it to me. They said that I was using an automated robot to play for me which is completely bogus. I have never used one. I dont even know where to get them and am terrified of downloading anything off the internet anyways for fear of getting a virus. They are lying just to get ou tof sending me my prize. They wont refund my whats left on my membership. They offered to cancel it with no refund and i forfeit all the time i have already paid them for. What good is that?

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Lisa Rensberger
, US
Mar 17, 2019 6:01 pm EDT

I renewed Pogo back in Oct of 2018, after not being on for a few years. I implored them after seeing how tiny the game screens are to refund my money. Not to mention all the bs one has to go through in order to even get a game window to open and the browser issues. No one ever responded except with bs robot auto reply but to top it off, went back on today, EA not only forced people to recreate accounts but I lost EVERYTHING I had collected over the years. The BEST part? After recreating my account for EA switch over, it now says I am not a member. So not only was all data lost from years of play they ripped me off $40. I expected more out of EA and have given them PLENTY of money of the years buying a lot of their games. What great appreciation this company has for their customers.

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Gloria Ramage-baldwin
, US
Jan 31, 2019 8:40 am EST

we have been trying to get on pogo games for about a week...wont let us on says email is wrong...I know it is not..when I called the number it said not in use...and another one said try again later...still phone number does not work...I want a refund...

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smiles420
Coshocton, US
Mar 14, 2016 10:06 pm EDT

I was sent several months ago an email from an ea games team manager and told if i had any complaints i could call or email him anytime= when i did this maybe emailed him alot because my pogo slots was never working- now i get a threatening email from him telling me my membership will be suspended if i dont stop emailing him- pogo cant fix slots because they run a rigged game and they got mad when i called them on it- then i got threatened

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pogo is a scam
provience, US
Mar 02, 2015 7:14 pm EST

password scam from with in... the password i have been using for years won't work and pogo will not send me another one just a tech support number to call where they tell me my network has been hacked by a network out of Russia witch may be true but i'm guessing they in on it since they told me they can fix it for 2hundo and 99 $$$ dollars but i told them i would have to think about it and i would get back to thm and within 20 minutes they was calling back trying to sell this service to me so bad it was odd i got to thinking it was a scam... Well it slipped me on the first call tht if it was the network i was on tht was so messed up tht i could go log on to a friends network or even the coffee shops down the roads network and change my password then... So i asked the guy just tht and thts when the nice tech man tht had a fix for everything wit a price tag of course so wit tht asked he turned sorta mad and demanding saying it is a must i just not go log on nowhere else and fix this problem seems to me pogo is a big scam and this is sad cause from wht i understand these are all mostly older people on fixed income paying the 39.99 a year just to play games and then get taken wit scams of fix this problem when really they just have a stop on the password till you fix a problem tht you don't even have pretty price to pay to have your'e password reset

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nutsyfuts
, US
Jun 03, 2018 10:48 am EDT

i just called about the refund i was supposed to get when i had password trouble 1 month after i renewed. I was told someone in Mexico is using my acount. I asked about the refund and was told i had to pay Microsoft to fix it so i could get my refund. I demanded a supervisor. Got no where. I paid 39.99 had 19 million points. I had my computer repaired and got told pogo is full of virus's. That cost me to do. They could not reset my password on multiple occasions. Lousy service and a real scam. Don't bother with pogo.

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hughster
Agoura, US
Mar 09, 2011 3:05 am EST
Verified customer This comment was posted by a verified customer. Learn more

also, just so you know... the poker in pogo is totally manipulated. I was told by there own tech's if you play fast it will raise a flag in there system ! also if your rank gets above 1790, the system will bring you back down a min of 140 rank points. You will never see a more un natural poker game anywhere. When the system feels you should not be able to win game, it will just time you out, yet.. you can still chat as this happens... so its not a connection issue as they will try to tell you. Pogo poker is more like bingo and has no skill involved. I know they get many complaints about these issues but do nothing. also if you win more than a certain amount of tokens in a set time, this will also "raise a flag in there system, proving its manipulated. POGO SUCKS !

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A player of the games
Randall, US
Apr 08, 2009 7:00 am EDT

Hey Pogo I enjoy these games very much, but am wondering what your going to do about these complaints. I don't think it is right to just leave them hanging like you have. If they win give them what they win. Further more people have sued companies for false advertisement and someday it may happen to you and then what, all of us that love to play these games will be out just because you don't want to hold up your end of the deal... So what you going to do.

A player of the games

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Brian Ahearn
, US
Jan 20, 2019 7:57 am EST

I FIND IT BORING NOW WAIST OF TIME

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dotsey1234
Owensboro, US
Apr 06, 2009 3:11 pm EDT

very mad

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dotsey1234
Owensboro, US
Apr 06, 2009 3:11 pm EDT

whats wrong with you guys

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dotsey1234
Owensboro, US
Apr 06, 2009 3:09 pm EDT

its wrong to do that

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dotsey1234
Owensboro, US
Apr 06, 2009 3:08 pm EDT

its wrong

ComplaintsBoard
R
12:00 am EDT

EA Games annoying video game!

All and all the game is cool, like the graphics and the expansions on Hogwarts, but there is a lot of problems. For one thing that drove me nuts was in the game when you have a task to do, Harry Ron and Hermione never shut up. They keep repeating them selves over and over and over about what you’re suppose to do. It’s not like every 5 minutes or so, it’s honestly every 5 seconds. Did the programmers do this to annoy every one really, do they constantly need to repeat themselves. I’ve played all of the other games and they were great. In all the other games when you didn’t know what to do, you looked in your remembrall and the tasks are listed, that’s good enough for everyone. This one was extremely annoying. Half the time I kept the game on mute. Now in all of the games, you’re supposed to explore and find chests that obtain wizard cards. But in this game if you try to explore, Harry Ron and Hermione again keep repeating themselves on what to do, even when you are all done with the tasks for the day and just want to explore before ending the day, they keep saying I’m tired, or there’s nothing else to do lets go to bed over and over and over. Again Not like every 5 minutes but every 5 seconds.

Another huge issue is that after finishing your tasks a message pops up (if you wish to stop exploring and move on press select and then activate the end day option in the task list.). Over and over and over. I can barely see what’s in front of me, because it takes one third of the screen. It honestly pops up 4 times every minute I counted. Do I constantly need to be reminded through the whole game really? In the other games a remeberall shows up in the corner, to tell you to end the day. This game also has that so why do you have that message pop up every 15 seconds it’s annoying.

There were a lot of glitches to. A lot of bad programming I want to say. I had 10 Wiggenweld potions(increases your stamina) in the beginning of the game that I bought from Fred and George’s shop. After attending to potion class the next morning I had to pick up two Wiggenweld potions from Snape and give it to Harry, when I did that in my inventory said I only had two potions when before I had ten. The programmers couldn’t just add two, but now it deletes them and says only two. This one is just the beginning of the problems. I worked hard going back and fourth collecting beans to buy them.

Another problem is when you buy a bigger bag for the Dungbombs every book shelf you search normally had beans are replaced with Dungbombs. Even when your bag is full of 25 and can’t have any more they keep showing up. Not a couple of times, but basically more then half the shelves have Dungbombs now. Couldn’t the programmers make it so that when you are all full they stop appearing like it did before in the beginning when you could only have 5 of them, but no once you bought that bag they never stop showing up, making it even more difficult to get beans. In the other Harry potter games you can hit stuff to get beans like 4 or 5 of them. In this game you get one when you hit stuff. How can I buy stuff when they hardly show up.
Now, with my biggest complaint. I just finished receiving the Patronus spell. When I go to Fred and George shop to buy something you have to ask about the info before buying, and now when I ask the info, they don’t normally say what they used to say, on how much it costs it says nothing and nothing happens. I can’t even buy anything any more because there is bad programming. Also now in the store Fred and George ask you to find 9 statues with Hermione and 20 of these things that Ron needs to find and throw stink pellets in. I finally got the last three statues and when I’m suppose to get my third upgrade for Hermione from Fred and George I click the button that’s supposed to activate it to be mine, it Doesn’t work, cause again nothing works when I click the button your suppose to, to get the product. Now with my biggest disappointment I finally threw that last stink pellet in the thing that Ron needs to find. And again in the same shop when I’m am Ron ready to get my last wizard card for completing the task, its goes to a cinema screen mode as if it was going to be given to me and it freezes. Is it to much for the game to handle when you finished both quest at the same time. I cant even go in the shop and switch my characters around I need to step out side the door pick my character and then enter, where before you could switch back and fourth with the characters with no problem.

Its not like I have a bad disk or anything, the game is like that. Even the side quest on finding lost items and bring it back to the bulletin board, I can’t do more then one in one day. Even when there’s a list bigger then the amount of days in the game.

It honestly seems to me this product wasn’t finished on the cut off date and was sent out with all the problems and with that repeating stuff, I feel like someone made it like that to annoy every one. I can’t understand why a game that’s really cool and good graphics and great story line and well put together in the big picture, have so many issues and bad programming. The game has annoyed me to the point that I have to complain about it just to vent out. I never complain about anything but these problems irritated me so much I don’t want to even finish the game even though I played the other 4 in a row. Hopefully EA will take this seriously and tell someone that’s important or something to let them know that there is a lot of problems to fix it, before they make new ones, cause I heard a box set of the first three games of Harry potter are coming out, so if you don’t want your game to be irritating, and annoying I would think about these complaints.

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HUMP
Melbourne, AU
Aug 23, 2012 7:11 pm EDT

and thats when they work at all

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unkown player
, GB
Oct 21, 2011 5:08 pm EDT

EA have gone ###ing ###, iwas playing on legendary and i won on ultimate team i had won. but then it said straite after tyhe game that the connection had lost i was really not happy so thats why i have sent this complaint. GET IT DONE!

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Jc Sneygans
,
Nov 07, 2008 2:20 am EST

I complain about a different game. nfsmw. There is so much effort put in the game like graphics and sound effects then everything is messed up with some of the most unrealistic trash.

If they want to increase the level of difficulty, then there are many posibilities they can use, but the crap they put in is absolutely cheating.

This was the last game that I've purchased. I found that some of the other games have the same problem. I rather support other game makers.

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ray martinez
,
Jun 29, 2008 3:03 pm EDT

Does any 1 no why comand conquer 3 kanes wrath doesnt work on x box live online... thats not far it is suppost to none of my friends nor i cxan play it online.

ComplaintsBoard
N
12:00 am EST

EA Games Taking money out of my bank account!

I signed up for a "free trial" membership on POGO. They require my credit card info, just in case I decide to continue with the full membership. I cancelled before the "free trial" period ended (that was in November 06) and guess what?, they still have not refunded my money. I have emailed them SEVERAL TIMES and have not received even 1 response. They sure were quick to take my money though!

I am going after them through my bank & whatever other means are necessary!

Here is my warning to potential POGO Games customers... DO NOT SIGN UP FOR A FREE TRIAL! Only do so if you are absolutely certain you want to be a member.

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EA Games - inconsistent ratings

We purchased SIMS games SIMS and SIMS Unleashed, both rated G8+. To our horror, my 8 year old daughter found a gambling casino to set up in her house. This is totally unacceptable as it can only encourage this behavior as they grow older. We are more sensitive to this because of existing family members who are gambling addicts. My daughter noticed these...

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EA Games Customer Reviews Overview

EA Games, officially known as Electronic Arts, is a global leader in digital interactive entertainment. The company develops and delivers games, content, and online services for Internet-connected consoles, mobile devices, and personal computers. EA's portfolio includes well-known franchises such as FIFA, Battlefield, The Sims, and Madden NFL, among others. They offer a variety of gaming experiences through direct downloads and online services, catering to a diverse audience of gamers. EA also provides subscription services like EA Play, which gives members access to a library of games and early trials of new titles.

EA Games In-depth Review

In Summary: EA Games is a well-established player in the gaming industry, known for its diverse portfolio of games and innovative use of technology. While the company has faced criticism over its pricing structures and handling of microtransactions, it continues to push the boundaries of gaming with its advanced game engines and commitment to cross-platform play. EA's commitment to customer support, community engagement, and corporate responsibility are also noteworthy. This review will delve into various aspects of EA Games to help gamers make an informed decision about their products.

Company Overview: Electronic Arts (EA) is a leading global interactive entertainment software company that has been a significant figure in the gaming industry since its inception in 1982. EA's core business revolves around creating and distributing games, content, and online services for Internet-connected consoles, mobile devices, and personal computers.

Game Portfolio: EA boasts a diverse and extensive range of games that cater to various genres, including sports, action, simulation, and strategy. Notable franchises include FIFA, Madden NFL, The Sims, and Battlefield. EA is also known for releasing new titles and sequels regularly, keeping their game portfolio fresh and engaging for players.

Gameplay Experience: EA's games are often praised for their high-quality graphics and visual effects. The user interface is typically designed to be intuitive, making games accessible to both new and experienced gamers. In-game mechanics and features are frequently updated to enhance the gameplay experience.

Innovation and Technology: EA is at the forefront of utilizing cutting-edge technology in its games. The company's game engines, like Frostbite, are renowned for their performance and ability to deliver realistic gaming experiences. While EA has explored AR and VR, these offerings are still emerging within their portfolio.

Customer Support and Community Engagement: EA provides customer support through various channels, including community forums and social media platforms. The company actively engages with its community, although responsiveness to customer inquiries can sometimes vary.

Pricing and Value for Money: EA's games come with various pricing structures, including full-priced titles and free-to-play models with in-game purchases. The subscription service EA Play offers members access to a library of games and additional benefits, but the value for money can be subjective based on player preferences.

Platform Availability and Compatibility: EA's games are available on multiple platforms, including consoles, PC, and mobile devices. The company has made strides in cross-platform play and account syncing, although availability can vary by title.

Licensing and Partnerships: EA has secured licensing deals with various sports leagues and entertainment franchises, allowing them to produce authentic and exclusive content. These partnerships often result in special editions and unique in-game items.

Updates and Maintenance: EA regularly updates its games to introduce new content and address issues. However, server stability and downtime can sometimes affect the gaming experience, which is a common concern among players.

Corporate Responsibility and Ethics: EA has shown a commitment to environmental sustainability and fair labor practices. The company also takes privacy and data security seriously, although like many large companies, it is not immune to challenges in these areas.

User Reviews and Community Feedback: Player satisfaction with EA Games varies, with some praising the quality and entertainment value of their games, while others criticize the company's approach to microtransactions and game monetization. EA does listen to community feedback, but the response to critiques can be mixed.

Awards and Recognition: EA has received numerous industry awards and accolades over the years, reflecting its contributions to gaming culture and innovation. These recognitions highlight the company's role in shaping the gaming landscape.

Pros and Cons Summary: Strengths of EA Games include a strong game portfolio, advanced technology, and cross-platform compatibility. Areas for improvement involve pricing transparency, microtransaction practices, and more consistent customer service.

Final Verdict and Recommendations: EA Games offers a range of products suitable for different types of gamers, from casual to hardcore. While there are areas for improvement, the company's innovation and game quality make it a recommendable choice for those seeking a diverse gaming experience.

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