SUBMIT A COMPLAINT

E-Dream / Wrong first name in the ticket

1 London, England, Greater London, United Kingdom
Contact information:
Phone: 00442036452540

E-Dream Complain Department

I would like to inform you that there is an admin error in first name of my daughter's ticket.

I can not get through the telephone no. they have given.

I sent many emails, Unfortunately they do not reply amicably, they only email me a template.

we are family of 3 and my first name was put twice in both tickets, the name of 3rd passenger (my daughter) HEDYE should be there instead of my first name., 5RH4W4 (booking reference number: [protected] [[protected]-[protected]]), E-Ticket Number: 390-[protected]

you put the name correctly for the next flight (24th July) by Atlasjet Airline 5RHY9Q.

I appreciate if you could amend the first name to Hedye please.
I realised I can not take luggage with first flight but I can take 30 Kg with the next flight. This needs to be solved as well.

Na
May 26, 2015

Post your comment