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The good, the bad, and the ugly - discover what customers are saying about Dynamic Online Solutions

Welcome to our customer reviews and complaints page for Dynamic Online Solutions. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Dynamic Online Solutions.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Dynamic Online Solutions's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Dynamic Online Solutions, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Dynamic Online Solutions. Your feedback is an important part of our community and will help others make informed decisions.

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8:25 pm EST
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Dynamic Online Solutions took money out

Ive read a lot of complaints for dynamic online solutions and I’ll tell you, I am a bit confused, they took some money out of my bank w/o any authorization and I am still waiting for them to give it back, its been 5 days already and they told me it’ll only take that long. The sign up process was a bit confusing, at first I was telling them I didn’t agreed to it but I heard my voice agreeing so I just let it slide. Their customer service are nice and all, but still I need my money back. I don’t want to file a complaint or sue anyone becoz Itll just eat up my time everyday. Does anyone know how to speed up the process to get my money back? Does calling bbb, consumer advocacy foundation and AG help?

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scottrocks
Beaufort, US
Feb 24, 2011 10:23 pm EST

Yes, that will help, I filed a complaint with counsumer advocacy foundation 2 weeks back, what they did is that they called BBB and attorneys generals office for me, after that I got a call from an manager from dynamic online solutuions and told me my refund will be mailed to me, after 7 days, I got the check on the mail. So, yes, i suggest you do the same.

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4:32 pm EST
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Dynamic Online Solutions unauthorized charge

I received a charge of $49.98 debited from my bank account on 11/19/10 from Dynamic Online Solutions. I don't even know who this is. They even created a check. I have been waiting every since for a refund. Each time I call I am told that I will receive a manual refund withind 5-10 business days because I no longer have the bank account that they took this out of . It is a third party customer service that I keep speaking with. I don't even know if there is an actual way to call this place directly. The only number I could find keeps saying that they are having technical difficulties and it will automatically call me back. Well we know that's a bunch of BS because it's 3 months later and I still haven't gotten my money back . These companies should not be allowed to get away with this.

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JustAnotherTaxPayer
Jacksonville, US
Dec 15, 2010 8:23 pm EST

Dynamic Online Solutions drafted a check for $19.95 out of my checking account using a check number in which they assigned to the check that was drafted from my account. I have never heard of Dynamic Online Solutions, yet alone made a purchase with their company. This transaction was completed solely by fraud and with the clear intention to harm me financially with the specific personal gain of another while committing the act.

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FRUSTRATED4
, US
Dec 03, 2010 8:13 pm EST

I checked my account today and noticed that there was a debit in the amount of $49.99 from this company and have no idea who they are. The only thing that they provided my bank with was my email address. I had to close my account and open up a new one to avoid this from happening in the future. They need to really get a life and stop stealing other people money. Do it the honest way, as everyone else.

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SMLENE
Fosston, US
Dec 02, 2010 9:31 pm EST

I just became aware of money being taken out of my checking in the amount of $49.98 through a company I have never heard of. I did not authorize this. This is THEFT! I have also become aware of other amounts through the last year being taken out every week in the amount of $8.42. I am still checking on this. I want my money back and this company needs to be STOPPED! I can't beleive I didn't notice this before.

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Kirk R
Reynoldsburg, US
Dec 02, 2010 2:09 pm EST

On 11/25/10 this company posted a Fraudulent Check in amount of $19.95 to my Bank Account. I have not idea how they got my Bank Account information. I have not applied for nor requested any services from this Company.
I will be heading to my Bank to Close the Checking Account that I've maintained for 3yrs. This really sucks.

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kevin fane
North Las Vegas, US
Nov 30, 2010 3:50 am EST

On 11/21/2010 dynamic online solutions submitted a check to my bank for 49.98 which i did not authorize and from my understanding the information was given to them by your company,

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hotboats218
Norman, US
Nov 18, 2010 12:31 am EST
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These people took money from my account without my authorization did not know anything about it till I checked my account they didn't put their phone number or their name till I had my bank look into them further

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Malaysia McIntosh
Bowdon, US
Nov 08, 2010 7:44 pm EST

$19.98 was taken out of my bank account under the name Dynamic onlince solutions without my authorization. I have never heard of this company

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sara hinger
Chesnee, US
Nov 05, 2010 5:07 pm EDT

This company stole $49.98 out of my bank account I have no idea how they got my acct. # or rounting # but they did! I called them after seeing what amount was taken out of my account and talked to a "represenitive" she said that they will return the money to my account in 5-7 days and wipe my info out of their system. We will see.

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CBoydAtty
Dallas, US
Jul 16, 2011 9:08 pm EDT

This posting is made by legal counsel in correction and clarification to the postings made on this blog concerning Last Chance Lists ("LCL"), the Uniguard program, and Daniel J. Richardson. Posts that have been made to this blog pertaining to Mr. Richardson, LCL and Uniguard are confusing, inaccurate, misleading, false, and as a result wholly defamatory and slanderous.

Last Chance Lists, Uniguard and Daniel J. Richardson are NOT related to or involved with Dynamic Online Solutions in ANY way. The BBB information that has been posted by certain persons to this blog is wholly inaccurate. Despite the assertions made by one anonymous poster (user name Stephen), the Better Business Bureau as denied that such information ever existed.

The BBB has provided our client with the following direct response concerning the information that Stephen posted:

“Mr. Richardson,
Thank you for your e-mail. I have searched our database as well as the national one and cannot find a company file for the name of Dynamic Online Solutions. We do not have this company name associated with your company."

The Dynamic Online Solutions program is owned by a company located in Las Vegas, NV. The mailing address for Dynamic Online Solutions is 8550 W. Desert Inn Rd., Suite # 101, Las Vegas, NV 89117.

Whether anonymously posted or not, statements published on this blog which are false and inaccurate are defamatory and actionable under the law. This law firm will not tolerate the publication and dissemination of false and defamatory information pertaining to our clients.

Sincerely,

Cami Boyd, Esq.
Cami Boyd Law PLLC
7557 Rambler Road
Suite 560
Dallas, Texas 75231

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axsimmons
Branchville, US
Mar 02, 2011 10:32 pm EST

have you gotten ur refund yet? I for one is still waitin', I already filed a complaint w/ consumer advocacy foundation and they said they''ll help me, with making complaint against them... why dont you call them too, in this way, there will be more of us in the class action suit that they will file...

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4:37 pm EST
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Dynamic Online Solutions Unlawfully using my toll free number

I am a Property Manager at a local Storage Facility here in Belleville, IL . It started with 1 or 2 calls a day back in November. Now its at lest 20+ a day. This is ridiculous. I have called and complained and have not gotten anywhere with it. This is bull#*it, I should be reimbursed for all the phone calls. Guess what they told me? If I am not in there computer they cant help me. What the F*#k. I am so mad at these people. My toll free number is [protected] and these a*#holes number is [protected]. What can I do?

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spik
Boise, US
Dec 14, 2010 9:51 pm EST

Oh maybe the caller entered a wrong number because when I dialed [protected] I was routed to customer service. I was actually, trying to get a loan online but since there was a charge from this merchant I immediately called them for dispute.

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6:17 pm EST
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Dynamic Online Solutions never recevied loan

I never got a loan from you and you did have a right to take money out of my acct you need to tell me why please contact me at [protected]@aol.com or call me at [protected]

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marvinS
Geyser, US
Dec 20, 2010 9:49 pm EST

I recently got my loan from this company however they charged me of $49.98 for something like a 3rd party offer. Well, I did not authorized this that is why I called their customer service number and they immediately processed my refund.

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milazzorob
San Francisco, US
Dec 17, 2010 4:38 pm EST

Dynamic Online Solutions ? This company and the rest of it's "network" of Payday loan fronts are nothing more than an organized phishing scam! And they've been at it for a very long time! All major banks are aware of them as well as our wonderful Government and neither appears very concerned about doing anything about them ! They operate in the open with complete impunity! Go figure!

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moesha
Delaware City, US
Dec 08, 2010 10:24 pm EST

same thing happened to me but good thing I called customer service. I now understand why I got charged. So I think you should call them this is their number [protected]

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10:59 pm EST
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Dynamic Online Solutions took money out of bank account

my name is nicholas crone. i want to make a complaint about dynamic online solutions. they took 49.98 out of my checking account. i have never heard of them and did not authorize them to do so.how do i get my money back?

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amaliaA
Amado, US
Dec 27, 2010 6:49 pm EST

Just call Consumer Advocacy Foundation they will help you file a class action suit against this company.

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JoshuaL
Oklahoma City, US
Dec 27, 2010 2:29 pm EST

I called to complain about this charge also on the 15th of December and they said I would be issued a refund and it is now the 27th of December and still nothing, they said it would be deposited back into my account on the 21st and it never showed up so I called and they said the 27th and it still isnt there now they are saying the 30th I will recieve the funds back into my account. I filed a unauthorized ACH withdrawl with my bank and they are going to take care of it now. Dont waste time calling the company they have no idea what they are talking about and they are liars. They tried to tell me that the funds taken from my account were never released from my bank.

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ludwig_h
Lansing, US
Dec 06, 2010 8:31 pm EST

Well, I would suggest for you to call customer service because that's what I did. I got the same charge from this merchant for the amount of $49.90. They lady that I spoke with said that they will refund the charge and the cancelled the 3rd party. Good thing they kept their word, I receive my refund after 5 days. This is their number 1-[protected].

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Tatty
Nas, US
Dec 05, 2010 1:04 am EST
Verified customer This comment was posted by a verified customer. Learn more

Nicholas, call your banker immediately. Or call your credit card company. They will refund your money and go after the company to get a refund.

Get new credit card numbers (or bank account) destroy the old ones and do not put your numbers into the computer. There are scam artist at work constantly retrieving anything we put into the computer. If you shop online or pay your bills online there is always "Someone" out there that can retrieve it! This problem has become a national crisis. I have stopped shopping online due to this very issue. Nor do I let any companies into my bank account. I learned this the hard way, as you are doing. Good luck.

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Bruce austin jr
Memphis, US
Dec 05, 2010 12:26 am EST

when u find out how to get your money back let me know because that same company took that same exact amount from me yesterday [protected] and i have never even heard of them.

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1:12 am EDT
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Dynamic Online Solutions Theft

So i do my banking online and look and notice that there were a couple checks for different amounts taken from my account, i went to my bank today and it was a lot worse than expected! Needless to say there were like 3 different companies that had taken money out of my account, DYNAMIC ONLINE SOLUTIONS, DISCOUNT WEB MEMBER SITE, and WEBBIZCS.COM, let it be known that i have never heard of any of those companies and have no idea how they got my account or routing number. But after visiting this site and thanks to everyone posting their experiences on here i know that this has happened to other people.. This needs to be stopped its theft and it is against the law.. How can they do this to people with children and other personal issues of their own! DO YOU PEOPLE HAVE NO HEARTS? And then we call their cust service and you get to deal with idiots who have no idea what they are talking about.. GUESS WHAT GUYS! this is going to be stopped i promise you that, I have already filed a police report and have went to my bank and cancelled my account and stopped all debits.. I have all of your info and will be prosecuting this i promise you that.. THANK YOU ALL FOR YOUR STORIES SO I KNOW THAT THIS HAS HAPPENED BEFORE AND I CAN GIVE MY BANK AND THE POLICE THIS INFO AND WARN OTHERS ABOUT THIS AS WELL..

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Marietony
, US
Dec 16, 2010 6:43 pm EST

Hello everyone! I am a bank teller for WELLS FARGO, and today i had gone to check my balance and found that i had four check for 49.99 and 19.99 and i disputed this and called phone bank and the better business bureau and filed a complaint . Close your account and get new ones. This is the worst thing that could happen to any one. I hope you all do the same. REPORT THEM! P.S. Hopefully your bank can refund you your money. Have a Merry Christmas everyone!

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Guess I'm not alone...
Miramar, US
Dec 01, 2010 6:19 pm EST

As I type this, I am on the phone with my bank waiting to speak to a person in a third department regarding a fraudulent check submitted by these people on 11-25-10. The second person I spoke to put a block on my account so anything else submitted would not be paid out, but I have to speak to this next department to file the claim and hopefully have the charge reversed.

My next step is to go through the headaches of contacting those companies with whom I have legitmate auto-transactions set up and explain the situation and why payment requests submitted will be declined. I have always been afraid of something like this happening, so I only put money in this account when I am expecting auto-transactions to be paid out. Not having any scheduled until later this week, this check created a negative balance and an NSF charge. Because of this, I have to wait several days for the check and charge to be reversed so the account can be closed and a new one opened.

Beware if you apply for an online payday loan and you start getting emails from companies that 'aren't actually the one's who loan the money' but want you to keep submitting your account number and partial social; this is how I stumbled into this mess. However, there are legitimate online payday loan companies because I have done business with such a company.

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terra_torque
, US
Sep 09, 2011 6:23 am EDT

This company withdrew over 150 dollars from my account over last 3-4 months. Though my bank did credit back the charges, I cant help wonder from where they got my card number. I am sure there is a common thread that links everyone here. Can we help find that? Maybe that can put an end these kinds of predators. Lets start with state: I am from Columbus Ohio. Anyone else from here?

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darla b
Heber Springs, US
Nov 17, 2010 3:52 pm EST
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i had 49.95 taken out of my account by dynamic online solutions and i never heard of this company before now i'm out 49.95 and their trying to take another 49.95 out of my account which is pending right now my account is seriously overdrawn now

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bigdog2
Florence, US
Nov 13, 2010 11:35 am EST

they wrote their own check and removed 49.98 from my checking account and they have done the same to thousands of other folks and are still doing it, someone needs to put a stop to this

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enraged24
, US
Dec 02, 2010 3:15 pm EST

Was charged by this company and DISCOUNT WEB MEMBER SITE without permission so i went to http://www.ic3.gov/complaint/default.aspx to report them straight Goverment investigation their goin down i recommend everyone to do the same

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Whisper69
The Colony, US
Dec 16, 2010 6:50 pm EST

I am a single mother who is having a hard time to just make enough money for my bills and this company just tried to steal $49.98 from my account witch I didn't have and caused me overdraft fees of $34.97 and I can't pay my bills.

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CBoydAtty
Dallas, US
Jul 16, 2011 8:54 pm EDT

This posting is made by legal counsel in correction and clarification to the postings made on this blog concerning Last Chance Lists ("LCL"), the Uniguard program, and Daniel J. Richardson. Posts that have been made to this blog pertaining to Mr. Richardson, LCL and Uniguard are confusing, inaccurate, misleading, false, and as a result wholly defamatory and slanderous.

Last Chance Lists, Uniguard and Daniel J. Richardson are NOT related to or involved with Dynamic Online Solutions in ANY way. The BBB information that has been posted by certain persons to this blog is wholly inaccurate. Despite the assertions made by one anonymous poster (user name Stephen), the Better Business Bureau as denied that such information ever existed.

The BBB has provided our client with the following direct response concerning the information that Stephen posted:

“Mr. Richardson,
Thank you for your e-mail. I have searched our database as well as the national one and cannot find a company file for the name of Dynamic Online Solutions. We do not have this company name associated with your company.“

The Dynamic Online Solutions program is owned by a company located in Las Vegas, NV. The mailing address for Dynamic Online Solutions is 8550 W. Desert Inn Rd., Suite # 101, Las Vegas, NV 89117.

Whether anonymously posted or not, statements published on this blog which are false and inaccurate are defamatory and actionable under the law. This law firm will not tolerate the publication and dissemination of false and defamatory information pertaining to our clients.

Sincerely,

Cami Boyd, Esq.
Cami Boyd Law PLLC
7557 Rambler Road
Suite 560
Dallas, Texas 75231

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brandon g
Frankfort, US
Dec 17, 2010 9:32 pm EST

This so called company went into my checking account and took $49.98 out and I did not know or authorized it at all and when I called them the lady said it was for some third party membership enrollment. I even got an overdraft charge of $34. I told her I never enroll to any third party and I insisted to get my money back. She processed the refund immediately and cancelled my membership.

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michel01
Tulsa, US
Dec 16, 2010 8:17 pm EST

I got my refund today. I showed my bank the email confirmation from dynamic and they reversed the charge for my bank fees. It is also advisable to contact Consumer advocacy foundation so you can file a complaint against this merchant. This is their number [protected].

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Dynamic Online Solutions Unhear company/scam

This company charged me same day fees of $19.98 and $19.98. I have never heard of DYNAMIC ONLINE SOLUTIONS and what their purpose is? It is a SCAM and what they are doing is stealing our identities. By the way is illegal and punishable by law. I wonder how many people are unaware of this company?

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CBoydAtty
Dallas, US
Jul 16, 2011 7:22 pm EDT

This posting is made by legal counsel in correction and clarification to the postings made on this blog concerning Last Chance Lists ("LCL"), the Uniguard program, and Daniel J. Richardson. Posts that have been made to this blog pertaining to Mr. Richardson, LCL and Uniguard are confusing, inaccurate, misleading, false, and as a result wholly defamatory and slanderous.

Last Chance Lists, Uniguard and Daniel J. Richardson are NOT related to or involved with Dynamic Online Solutions in ANY way. The BBB information that has been posted by certain persons to this blog is wholly inaccurate. Despite the assertions made by one anonymous poster (user name Stephen), the Better Business Bureau as denied that such information ever existed.

The BBB has provided our client with the following direct response concerning the information that Stephen posted:

“Mr. Richardson,
Thank you for your e-mail. I have searched our database as well as the national one and cannot find a company file for the name of Dynamic Online Solutions. We do not have this company name associated with your company.“

The Dynamic Online Solutions program is owned by a company located in Las Vegas, NV. The mailing address for Dynamic Online Solutions is 8550 W. Desert Inn Rd., Suite # 101, Las Vegas, NV 89117.

Whether anonymously posted or not, statements published on this blog which are false and inaccurate are defamatory and actionable under the law. This law firm will not tolerate the publication and dissemination of false and defamatory information pertaining to our clients.

Sincerely,
Cami Boyd, Esq.

Cami Boyd Law PLLC
7557 Rambler Road, Suite 560
Dallas, Texas 75231

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John Buck
Alapaha, US
Dec 29, 2010 10:21 pm EST

I myself am a victim of this company. They allow me to be approved for a loan but they charged me of something like a membership fee of a third party offer. When I talked to the supervisor on the phone, she explained to me in details what has transpired. She even have me listen to my voice signature during the time of application. I was surprised and remembered about this so probably I was just confused that time. They promised of giving me back my money however, it would be a manual check since my back account is already close.

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SLS0927
Eustis, US
Dec 28, 2010 8:38 pm EST

We did all that and nothing has been done but a headache. The phone numbers are linked together. No one knows anything and they supposedly keep saying I will get a refund and keep bumping the date and I have not seen the $49.98 back into our account. It has been a nightmare. They claim my account has been send to their managers and the managers are suppose to call me within 24 to 48 hours and I never got the phone call. They deducted it on December 7th. We called to stop the so called membership at 5 a.m. EST after I woke up and noticed my account was in the negative. I am wondering if I am ever going to get this money back. What a pain.

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amaliaA
Amado, US
Dec 27, 2010 6:40 pm EST

I just talked to Consumer Advocacy Foundation because I would like to file a complaint against this merchant. They said they will call me back so I can give my testimony about what this merchant did on my account. So I would suggest that you call them they will file a lawsuit against this company. Call them [protected].

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cawill
Goldsboro, US
Dec 24, 2010 3:34 am EST

where do i begin with this company...? i had a $49.99 charge come out of my checking account...dont know how or where they got my info from. I called dynamic online solutions 6 times and they kept telling me i was going to get my refund back, but they would keep pushing the refund date further and further everytime i called. now i am having to take things into my own hands and get lawyers and bureau investigator in on he matter. something that was too scary was that this company had my social security number and i didnt give it to them nor want them to have it!

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Lindseyc
Arkansas City, US
Dec 21, 2010 8:08 pm EST

Yes I have the same experience Gregory, so I suggest you to call customer service to get your money back this is their number 1-[protected].

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Gregory Harris
Lake Havasu City, US
Dec 17, 2010 1:56 am EST

I was just charged 49.98 to my account and I have no Idea who this company is. I now have a negative balance in my account because of this.

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steve.lee
macon, US
Dec 07, 2010 8:59 pm EST

I have called dynamic or what they said kryptonite and they told me about the charge. It was a $49.90 charge on my bank account that I did not authorized. They gave me a site where I can see my authorization and I was surprised to see my signature attached to it. I knew now where it came from. It was from the loan I applied online I attached my digital signature there but I am not aware of the charge. Well, good thing I got my money back.

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dkohio
columbus, US
Dec 03, 2010 3:36 pm EST

My account was taken for $49.00 also! The bank said it was an over the phone check. On the check image it looks like someone forged my signiture. Now I have to do a police report to even get my money back. I am just going to close my bank account and keep my money. These days your money isnt even safe in the bank. How sad.

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louise k
Beverly Hills, US
Nov 24, 2010 8:14 pm EST
Verified customer This comment was posted by a verified customer. Learn more

It is not actually advisable to close your bank account since the refund will be sent back in 5 business days. I had similar situation like you guys have. I had the same charge of $49.99 and my bank said that there is a pending of $19.98 they advised me to call the company immediately which I did 1-[protected]. The lady that I spoke to immediately cancel the third party offer and she processed the refund. I told them that I will close my bank account to make sure there will be no charge that will be taken out. But she advised me not to close it since they will give it back after 5 days. So KEEP YOUR BANK ACCOUNT OPEN otherwise it will just prolong the process.

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Dynamic Online Solutions fraud

$49.98 was taken out of my bank account under the name Dynamic onlince solutions without my authorization. I have never heard of this company

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Jedi_ION66
Chicago, US
Dec 04, 2010 9:33 pm EST
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On 12/03/2010 viewing activities on my account found that $49.98 has been taken out without my approval. They have all my information, do not know how this happened, I would never give out my bank account and SS# to anyone especially online. I tried to stop payment but it, the bank cannot payment already went through.

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CBoydAtty
Dallas, US
Jul 16, 2011 8:14 pm EDT

This posting is made by legal counsel in correction and clarification to the postings made on this blog concerning Last Chance Lists ("LCL"), the Uniguard program, and Daniel J. Richardson. Posts that have been made to this blog pertaining to Mr. Richardson, LCL and Uniguard are confusing, inaccurate, misleading, false, and as a result wholly defamatory and slanderous.

Last Chance Lists, Uniguard and Daniel J. Richardson are NOT related to or involved with Dynamic Online Solutions in ANY way. The BBB information that has been posted by certain persons to this blog is wholly inaccurate. Despite the assertions made by one anonymous poster (user name Stephen), the Better Business Bureau as denied that such information ever existed.

The BBB has provided our client with the following direct response concerning the information that Stephen posted:

“Mr. Richardson,
Thank you for your e-mail. I have searched our database as well as the national one and cannot find a company file for the name of Dynamic Online Solutions. We do not have this company name associated with your company.“

The Dynamic Online Solutions program is owned by a company located in Las Vegas, NV. The mailing address for Dynamic Online Solutions is 8550 W. Desert Inn Rd., Suite # 101, Las Vegas, NV 89117.

Whether anonymously posted or not, statements published on this blog which are false and inaccurate are defamatory and actionable under the law. This law firm will not tolerate the publication and dissemination of false and defamatory information pertaining to our clients.

Sincerely,

Cami Boyd, Esq.
Cami Boyd Law PLLC
7557 Rambler Road
Suite 560
Dallas, Texas 75231

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julier
1, US
Jan 17, 2011 7:17 pm EST

much to my disdain, I got charged by this sham too! They took out 49.98 out of my bank and I gave no one permission to take no 49.98 out of my account! I spoke with their third party ### and told me I had a membership which was cancellable. I DIDN"T EVEN WANT THIS ON THE FIRST PLACE! i had it cancelled and refunded. they returned it in about a week, but im still infuriated!

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chris ray
Colton, US
Jan 13, 2011 11:56 pm EST

same thing here, yelling on the phone right now, they wont refund because its been 15 days. they make sure u wont get ur bank statement in time, luckily its only $17 so far

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Celina B
, PH
Dec 22, 2010 10:34 pm EST

I also got a delay on my refund. I received it after 5 bus days when they told me that It would only take 3 working days. They told me that its a bank to bank transaction and it depends on how my bank transfer the fund. I was very upset. I called my bank and finally got an answer; they will expedite the process by sending the confirmation the merchant sent on my email. Good thing I called my bank. I was supposed to file complaints to Consumer Advocacy Foundation so they can file a case against this merchant.

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Victim02
Knoxville, US
Dec 22, 2010 3:17 pm EST

I have been trying to get my refund since 11/29/2010. They told me it would be back in my account by 12/6/10 when it wasn't I called back then they told me it would be 12/13/10 again it wasn't. So on 12/14/10 I called again they then told me it would be 12/17/10 and they had some story about they were waiting to collect the funds from my bank then they would give me a refund. On 12/17/10 no refund I called they told me the it would be refunded on 12/20/10 so I called on 12/18/10 just to make sure nothing had changed and they told me 12/20/10. On 12/20/10 I called to make sure it was still going to be refunded that day and they said yes at some point that day I would have it. I called them back this morning 12/21/2010 because I still do not have my refund and they are saying Dynamic online solutions is have a glitch with their system and I should have it this week or next. I told they person on the phone I wanted their direct phone number because if they are the reason I have been given the run around on my refund then I should talk to them he then told me all their calls go through them so I told him if I couldn't talk directly to them I would have to place a lawsuit against them instead of Dynamic online solutions because obviously there was no Dynamic online solutions. SO LONG STORY SHORT I AM STILL WAITING ON MY REFUND AND IT IS 1 WEEK SHY OF A MONTH SINCE THEY TOLD ME I WOULD GET MY REFUND. This is nothing but a big scam.

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Lindseyc
Arkansas City, US
Dec 21, 2010 8:24 pm EST

Jessielynn002, I have called customer service and they resolved my problem about the charge. But if you think they wont help you at all then you can file complaints to Consumer advocacy foundation this is their number [protected].

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jessielynn002
Ridgeway, US
Dec 21, 2010 7:27 pm EST

I had the same thing taken out of an account that I hardly ever use, which causes me to get an over draft. I talked to them on the phone and of course got no place. I live in a small town and I went to my police cheif and she called them and talked to them and she also is filling out a police report for me. I'm also going to turn them into my states rep. It's not even about the money It's about people thinking they can take advantage of people. Well not this time not in my case!

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CRYSGALE
Smyrna, US
Dec 15, 2010 1:27 pm EST

This too has happened to me from the same company. When the check went through my back, I called the 800 number listed, I was then giving a conf# and a check number stating that funds would be returned on 12/13/10. When the funds did not show up, I called them back they stated that my bank rejected the deposit. I called my bank to see why they would reject a deposit and I then was advised by my back that they would never reject any deposits into an account, only debits. I was then advided to dispute the charge, which was done. As stated before, PLEASE be careful when submitting any personal info online, next time it may just clear out your entire account. READ EVERYTHING BEFORE YOU HIT YOUR SUBMIT BUTTON.

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shirly.g
Bisbee, US
Dec 09, 2010 9:28 pm EST

I guess we all have different stories about this merchant but I think we should be wise in our loan application especially with this online stuff. After all, we will not be charged if we did not permit them and by this we somehow authorized this to happen. It is also good to report this to an organization that will take care of our consumer rights like Consumer advocacy foundation.

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