DVD's - Defective, Refusal to RefundHello,
Here are the sordid details... buyer beware!
*took over a month after payment (~$100) to receive DVD's
*3 days after receipt i reported defective (describing the problems in detail) and requested a refund/return because it was unwatchable
*they told me to try them on my computer even after I told them I only had a DVD player (1.5 year old phillips) on which I've played hundreds of DVD's never with even a small problem
*i was housebound with a broken leg but managed to get someone to come get them and try on his computer. i had to nag him over a few weeks. finally he said it didn't work on his dvd rom either.
*i told them all this and the responses started taking weeks while they repetiously explained how unusual this was.
*finally, after months of dozens of stalling, repitious emails i was asked what the "error message" was at which point i refused to do any more research as they guy and I are not talking anymore and they never asked me to ask him that.
*They told me they were not responsible for the fact that they were unwatchable though one in 10 discs work. If there was a freak problem with my DVD player, why would a couple discs work fine while the other 90% freeze, jump and break up utterly?
*at this point they told me it was too late to get a refund. So I am stuck with defective dvd's and out of a hundred bucks.
Their scam is to deliver material after the 30 day period then stall you by email, then say sorry, it's too late...even though I requested a return/refund w/in 3 days of receipt.
Maybe if you have a dvd rom and want to watch dvds like that it's ok (audio/video quality is low and there are commercial segments from copying off television).
This is my first time getting scammed by online purchase though I only started last year outside Amazon. I think I'll only do Amazon in the future... Be Safe! ... C. Michelle Finley