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DVDPlanet.org / Money taken, dvd's not received!

United States Review updated:
5
Contact information:

I, as everyone else, placed an order at the beginning of December for a Christmas present for my brother - dvd's that I cannot buy in the UK. The money was taken straight away from my credit card, which I pay in full each month. I did receive some correspondence from them apologizing for the delay, which I accepted.
It is now mid-February, I have sent email after email, to various addresses and still not response, or dvd.

Do not trust this company!
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El
  28th of Feb, 2008
Agree Disagree 0 Votes
I too ordered from them in early December and they did send a confirmation e-mail to say it had been dispatched.
Their web site shop was closed for most of January and they never replied to my e-mails.
I've just checked the site again and they've put up a notice, saying they will refund if you've not received anything but they had problems with their suppliers.
I hope this helps everyone else, now we just have to wait and see if they refund.
the web address if you need it
http://www.thedvdplanet.org/help.php?section=contactus&mode=update&err
Ly
  4th of Mar, 2008
Agree Disagree 0 Votes
These guys are crooks. Took the money immediately and never sent DVD's. Nor response to emails. Feds should look into them.

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