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DVDCollects / fraud and bad products

1 China Review updated:
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I ordered many dvd boxsets from this company and all of the discs came bad, not new, not original copies, damaged, doesnt play. I have tried many times to contact the company and resolve this matter by sending out better copies for me and they just give you the run around and state the same thing, they are sorry and to pay more money or false hope that they will send it out. The phone number for the company isnt in service and the online assistance doesnt help. The email to report issues for service has changd two days ago from [protected] to [protected] and a new site for live chat which is, which doesnt work either. Im glad this site is being investigated because I see many have been frauded and taken advantage of . Please contact your credit card right away and explain what happened. We dont even know if we will be involved with identity theft and wrong use of our credit card info. I hope to recover these charges and have been severly discouraged from ordering online. Good Luck to all who has encountered this site and been wronged.

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  • Sc
      11th of Sep, 2010
    DVDCollects - Stay Away! Do Not Order
    United States

    We ordered Treme and discs 1 & 3 did not play. We contacted DVDCOllects and they said "Try playing on your computer", which we had and didn't work. I don't know why they would think we wouldn't try any and every way possible to play the discs but then we asked them to either replace discs 1 & 3 or we could return the whole set for a refund. They said they would not refund us and we waited for a decent response after a few more emails. They finally said they would replace the discs but we never received them, and now they will not answer our emails. STAY AWAY. Their discs are not even good quality copies to begin with. We will NEVER order from them again!

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