SUBMIT A COMPLAINT / cigarrette order never arrived?

United States Review updated:

I placed an order more than 6 weeks ago and have not received NOTHING!! ABSOULUTLY.. NOTHING...
I sent an e-mail, no response and called their 24/7 support line but only a message asking for name and number to call back, so i've been worried that
the site is a SCAM.
wondering what i'm going to do, should i take legal action?
Please help give me an advice.

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  • Sa
      Jun 14, 2009

    Dear Tony,

    Please send an e-mail directly to [protected] with your order number.
    I, on behalf of DutyFreeDepot, will do all within my powers to assist and accomodate you on all issues. I do hope that after this matter is sorted, you will return and change your posting.

    Thank you.

    Saar Levin
    Program Manager

    0 Votes

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