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Dupont / Bad customer service

1 United States Review updated:

We purchases Dupont Zodiaq Quarts countertops thru Lowes to replace our exsiting countertops. They were defective and it took 6 months for a representive (who does not work directly for Dupont) come out and examined them & admit they WERE defective. They would not refund us-Lowes the $5, 000 we paid to purchase their product. They would only offer us another of their product to replace the defective ones they sell & not refund us our money. We wanted Quarts not another Dupont product & they could not deliver!!! Not a customer service friendly company & they don't stand behind their product!!


More Dupont Complaints & Reviews

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  • Pa
      30th of Apr, 2010
    0 Votes

    we had Corian countertops installed last Feb 2009 and have had them resanded twice, once at our expense. Dupont refuses to admit that the material stains. Obviously it is a defective product or they would not have paid for the first refinish. We have followed all cleaning directions given us bt Dupont. Will never use a Dupont product again.

  • Po
      3rd of Sep, 2018
    0 Votes
    Dupont - Produit non Co forme à la commande
    Les Sables-d'Olonne

    J'ai commander des couvre orteil castelli en neoprene et j'ai reçu des couvre chaussures en tissu. Merci de me rembourser et de me donner une étiquette prépayée pour le renvoyer à votre adresse. Merci
    À. Dupont

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