Dunn Russell & Associates, Inc. / Took money and never finished loan modification
Dunn Russell & Associates, Inc.- They were to work with the bank to get a loan modification for us. We paid them $2950 in which we were to get this money back if they didn't success with the modification. This process started in July 2009. We have called so many times since July and seemed to be getting the run around. They did start working with the bank and then it came to a dead halt. Suddenly we were having trouble getting an information from Dunn Russell. Today I called again & now there is a message that says they are out of business and bankrupt. They broke their contract with us and took our money. I want our money back. They also told us not to contact the bank directly. Should have known better. We did check up on them as best we could before we started this disaster. They even had a lawyer working with them (which we checked up on before we started all of this. Please help! We are now trying to work with the bank.