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Dubai First / credit card

1 United Arab Emirates

I have paid my credit card balance in full and completed the payment before the due date. and i was in peaceful mind then suddenly i got a statemnt showing 366.00 AED to be paid immediately and it mentioned as late payment charges (What the Hell)
Can anyone from the Bank official can help me to get rid of this issue and i will never again use this Card.
I can provide the informations after contacted by a bank personnel.

Aug 13, 2017

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