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I was a passenger in emerates airlines from luanda angola and stop over in dubai international airport. I bought an htc android mobile phone in duty free shop. The salesman was a filipino. He intertain me and introduce me the new mobile phone. So i bought the phone and he pack it without knowing that he give me his used mobile phone. Just notice it when i arrived home in philippines. I was really disappointed that a good duty free shop still have a thief salesman. So this is a lesson not to trust anymore.. Big problem because i lost the receipt or he did not give me the receipt of the mobile phone that i bought.
Elmer rama zeta : email add, [protected]@rocketmail.com
I purchased cosmetic products on Emirates flight EK420 on the 14th November 23 which appear to be old and expired.
May I return this with my receipt, when I return in December?
Good morning,
i'm Benedetto Pompili.
On August 29 I purchased at Dubai Dute Free in Airport the ring referred to in the report: one diamond ring. Set with 35 diamonds in 18k white gold. Weighing. 2880 gms.
After 3 months the ring started to lose the diamonds.
Is it possible to get guidance on how to proceed?
Best regards
Hi
I had requested for sale reversal on 25th of Oct 2022 for the cigarettes I had purchased at airport which has not been credited in my account I kindly request you to let me know by when can I expect the reversal to reflect in my account.
At the counter they had mentioned that it would be done in maximum 2 days which is still pending.
Dear team,
i wend pak on 29th Nov, 19 and bought parrot swing at terminal 3, but it was not working fine. however i brought this item back from Pakistan on 4th Dec and return to duty free shop at terminal 1 as this product under 1 year warranty but till now i did not get this item back i went 5 times to collect.
My nokia mobile phone model nokia 2.1 has blast during using of this mobile phone. it's really life risk .
This phone I purchased from dubai airport duty free in dec 2018.
Please find the attached photos for your reference and do needful.
Regards,
MOHAMMED ASLAM
+91 [protected]
Hi, good day.
On 22nd Sep, I bought 1 bottle of wine from duty free airport with price 115 AED. Flight was flydubai to Helsinki.
Credit card: Emirates NBD
Card type : Master card
Card holder name : Alia Mehdili
Transaction name : Duty free CC DEPT 281, Dubai ARE
Reference no : R0000038169
The amount that they charged me is 230AED.
Regards.