SUBMIT A COMPLAINT

DUfraud! abusively overcharge

Review updated:

I signed up the 100AED for 10GB plan, every month they hugely overcharge me. My bills from January to May were like: 126AED, 356AED, 179AED. This month is 282AED. They basically just charge you whatever amount they want. I called to ask for refund, they refused.
PEOPLE IN DUBAI: don't use du! Don't sign contract with them. They are just a monopoly and trying to rip you off!!

DU

Kk
Jun 05, 2017
Sort by: UpDate | Rating

Comments

  • Rk
      Jul 23, 2017

    i agree with you, but you can complain to TRA and also you can write to [protected]@gulfnews.com, i saw many case was solved against DU with the help of tra and gulfnews reader issue...
    currently i am facing 2 separate issue and i already escalate one to gulf-news reader issue and another to tra..

    0 Votes
  • Da
      Jul 31, 2017

    hi what is TRA. I'm facing the same issue..

    0 Votes
  • Rk
      Jul 31, 2017

    @DAT12 Telephone regulatory authority, email to [protected]@tra.gov.ae

    0 Votes
  • He
      Jan 20, 2018

    @rkdxb just to be cleared TRA means Telecommunications Regulatory Authority

    0 Votes
  • Ab
      Oct 01, 2017

    DU is fraud, i extremely disappointed, every month they are charging wrong.

    0 Votes

Post your comment