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In the fine print on their contract they do say that this will not work for everyone. When it does not work it can leave you in worse shape than when you started treatment, and I am one of those people. Not one phone call has been returned and the only thing that they have done is re-send the contract by mail. Dr. MacKenzie and his staff just simply ignore your complaints, and yet they consider themselves health professionals. If anyone is considering a class action suit I would gladly join in. Lonnie Gould, Vancouver, B.C.Canada
The complaint has been investigated and resolved to the customer’s satisfaction.
This machine left me feeling 110% better which had me going back to activities I no longer had any business doing. My following MRI showed significant bulging to disks that were already injured. If you have more than one bulged disk, especially old injured disks, you have NO business getting on this machine. You cannot be pulling on old injuries with a machine like this or an inversion table.
i had done the spinal decompression with Dr. MacKenzie and am worse after 7 months. i did not have sciatic nerve running down my leg but i sure do now and can not work. this is dangerous. i am interested in a class action law suit.
i was placed on a drx9000 by a chiropractor and it tore the labrums in both hips please email me at jurango45@yahoo.com