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The good, the bad, and the ugly - discover what customers are saying about Drive Financial Services

Welcome to our customer reviews and complaints page for Drive Financial Services. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Drive Financial Services.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Drive Financial Services's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Drive Financial Services, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Drive Financial Services. Your feedback is an important part of our community and will help others make informed decisions.

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3:18 pm EDT
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I have been receiving calls from this company for many weeks now. Normally, all my phone calls go to my answering machine because I cannot seem to stop the harrassing calls from companies. Drive Financial calls 7 to 8 times a day, if not more. They are calling for a friend of mine, who does not live at the same address. I have told them this several time...

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Drive Financial Services company shows that my vehicle was a repo.

I have no idea why this company has labeled my previous account with them as a reposession when i have paid them off and i have my title and paper work that clearly states a release of lien. Which naturealy makes my credit look worse than what it is...If some one could explain to me andwhat how this is possible for this company to do this and get away with messing up peoples credit even more. Granted i am greatful for the chance to have purchased my vehicle but if i would have known that they were going to lie on my credit i would not have went through with the transaction.

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3:10 am EDT
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Drive Financial Services Bad Business

I'm reading all your complaints, and yes they do sound horrible! But we have got to take some kind of action! First of all you should start with a complaint with your Better Business Bureau. Do you know this company has a B+ rating with them? A- rating under their Santander Company name! Call your newspaper and news stations! I'm already 2 down and 3 more 2 go! I will be calling my newspaper and news stations, and if no success with the BBB or Credit Bureau's, I will get a lawyer! It will take a Judge to tell me they won't fix my Credit Report! Take Action People!

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11:12 am EST
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To whom it may concern: My name is Madeline Rodriguez and I bought my Nissan Frontier through Drive Financial Services on 11/19/2004. On March 17, 2008 I paid off my car loan over the phone. Soon after, I received my title and a letter telling me that the account is officially closed. Then I start receiving phone calls from Drive Financial Reps, telling me...

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8:26 pm EDT

Drive Financial Services harassing me and im not a client!

This company has continuously called me for someone who supposely used me as a reference when buying a car, this has been every day ongoing since Jan 2008. I have called them several times asking them to remove me from their list, sometimes polite other times totally irate and irrational. Nothing seems to work! I filed a complaint with the FTC twice and still these people still call me for someone I dont know! I am at the point of driving over to their Dallas office and going postal on them. They dont call once a day, they call me several times a day, at least twice a day. Its just freaking absurd that I cant get these people to stop freaking calling me when IM NOT THEIR FKN CUSTOMER, NEVER HAVE BEEN AND NEVER WOULD BE! If I could hire a lawyer to sue these people for harrassment I would take it all the way to the supreme court to see justice because this is just so freaking annoying! I would sue them for every dime I could get because they have made me so mental over this.

Companies like this need to go under and not return. Every reference that a potential client provides should be checked out before giving the freaking lame ### client a loan! I hope all these financial companies like this go under and everyone that works for these companies lose their jobs, their lifes, and learn how it feels to be screwed. Every individual that makes these calls to random people like myself, need to lose their jobs, their house, their cars, their independance, everything under the sun, they need to learn why they are so wrong for harassing people like myself when I owe nothiing to their company they are so happy to work for.

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2:46 am EDT
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Drive Financial Services Rip off

I am in the Army and I got screwed by my ex-wife and so did my credit history. I have been making payments to this company for 19 months now and I still owe MORE than what I paid for the car. I have been trying to trade it in but because of the amount that I owe and the miles that has racked up nobody else will finance me. I think this company does this crap intentionally and know somewhere down the line in court they have their ### clear of a lawsuit is the reason they continue to screw people out of their money. I talked to a financial officer and they said it should be my choice how much goes towards the principal, but drive says that I don't have a choice on how much goes towards the principal.

PLEASE TELL YOUR FRIENDS, NO MATTER HOW BAD THEY NEED A CAR DO NOT USE THIS COMPANY.

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shamika10
Savannah, US
Jul 05, 2010 1:22 am EDT

Well I'm military to and drive financial is screwing me over on my car payments to. These [censor] heads are doing the same thing to me, taking damn near the whole payment for interest and the balance only goese down by like $200. Then when you request a payoff amount the damn balance goes up they claim because interest adds daily. Wtf is up with this company? If anyone wants to go in on a class action suit help me out because I only borrowed $18, 000 for a 02 lincoln ls but I'm gonna end up paying f***ing 30, 000 for the damn car thats not worth it. my email address is shamikatraynham@yahoo.com.. Make sure in the subject you put Drive financial class action suit or something so I'll know it's concerning then. Thank you..

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2:38 am EDT
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Drive Financial Services Awful company

I purchased my car back in 2004. It was a brand new Chrysler Sebring valued @ $18.5k. After 4 years of payments, Drive Financial is telling me that I still owe over 9 thousand dollars on my car. I've been paying $377.00 to these people for 3 years and you mean to tell me that I've only paid 1/2 of the value of my car. That's even after I was out of work and unable to make a payment for 3 months. 2 weeks after having my son, Drive told me that I should 'sell' something out of my home in order to make my payment to them. They've also told me to 'liquidate' assets from my home. They've discussed personal account information with my parents (who are not on the account), they have constantly harassed me at home, work, and cell, they have told me that my car was being repossessed, they have told me that 'how would you like for you and you're son to be on the bus?

Completely unethical, and I'm sorry that I ever got involved with them. Unfortunately for me, I purchased this car coming out of a divorce, living on my own, and away from family. I am more than willing to get involved in any type of suit against this company. Currently I am 63 days past due on payments. I have not caught up from the 3 months that I was out of work, and they've told me that i need to catch up or give the car back. I've told them to come and get the car (which thank God, I've gotten another with the help of my finance'), and they still haven't come to get it. I am thoroughly pissed with this company. I wasn't mad initially since I knew that my credit wasn't the best... I was young when purchasing this car, and was not the wiser of scamming company's who feed off of the misfortune of those who are down. I am educated, have become a mother, and I am looking out for the best interest of me and my family. THIS COMPANY IS A BUNCH OF UNPROFESSIONAL CROOKS! I repeat, I'd like to get involved in proceeding with filing a class action lawsuit against them.

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shamika10
Savannah, US
Jul 05, 2010 1:13 am EDT

If anyone know of a class action suit against them please email me at shamikatraynham@yahoo.com. I appreciate all you help because these ppl are damn rip offs.

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shamika10
Savannah, US
Jul 05, 2010 1:12 am EDT

well if anyone fines out if there is a class action suit against them email me at shamikatraynham@yahoo.com.

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Bonnie Johns
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Aug 22, 2008 7:31 pm EDT

Come on Everyone! Lets get it started. Drive Financial needs to be stopped for treating people they way they are. Ripping people off.

Everyone Join In!

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Val
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Jul 15, 2008 1:23 pm EDT

If there is a class action suit against Drive Financial, please start a blog so that people can join there lending practices are againt the law.

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6:50 am EDT
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I have read a lot of complaints some of them I can believe since I use to work for DRIVE. This company is basically a loan shark and if you have bad credit then that is your fault. Should have done better research before purchasing a car. As far as the employees go all not rude if they are short is because so many customers call in with so many lies about...

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2:29 pm EDT
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My car was damaged in a hailstorm. The insurance company said it would cost more to repair than it's worth. The car is still safe to drive, just some dents but no broken glass. The car is being taken from me now. The insurance company is sending Drive Financing $10, 000 and I have to pay Drive an additional $5, 596.19. So now, I will have no car, no way to...

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2:01 pm EDT
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Drive Financial Services Loan

Drive financial are crooks they steal your money, over charge you, the CSR and rude and they just tell their customer lies. They charge interest everyday you have the car and then if you are a day late they add more money. My first payment went just to interest nothing to my car and when i asked about deferments because i was having a little trouble they told me someone in my family have died.. drive are horrible and worst some of the agents dont even speak english and they claim they are in Dallas Texas, , , , yeah right...NEVER GET A LOAN FROM DRIVE>

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Lisa
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Jun 02, 2008 6:05 pm EDT

First of all it is a Simple Interest Loan just like any other finance company. It is the most popular auto finance loan, this means that you pay interest based on your principle balance. The interest is also calculated per diem, which means they break out your 24.99% over the course of 365 days. You do not have an interest only loan so some of your payment goes to interest and some goes to principle. Second issue...you cannot get a defferment unless you are 60+ days late and it has to be approved. you normally would had to have made about 24 months worth of payments first. Deferrments cost Drive money since they have to pay the bill for you at the time. They borrow the money from a bank just like you borrowed from them, so if you dont pay they have to. and they are located in downtown dallas texas and are strong believers of a having a diverse company, but obviously if someone is from another country or culture and dont sound like you they are not allowed to work.

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12:00 am EST
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My chapter 13 bankruptcy was dismissed after 4yrs due to late payment of 900.00. Drive financial was paid 10,500 through the trustee. They repossessed my car after all those yrs of payment. In which my car sat for 2yrs after the engine rod broke I was able after 2yrs to get a engine in march 2007 for 7,000 and I also had to have other major work done a...

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12:00 am EST
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Drive Financial Services Terrible experience!

I bought a vehicle in July of 2004 from Drive Financial. I can proudly say that I have not had a late payment that was my fault. For example, I had so many problems with these people stating they had not received payments or taking forever in a day to cash a personal check.

This lead me to switch to auto pay. I asked to have my payment deducted on the 15th of every month. Now this sounds PRETTY simple, huh? WRONG! The 15th approaches and the money was still not withdrawn for my account. I called Drive to inform them that the payment was not taken out. So, one lady tells me that the system may be slow and to call back tomorrow if it has not been taken out. So, I call the next day and the next day (speaking to different representatives) and before I know it it's been 7 days and the payment is still not taken out! The rep. tells me that I will need to pay with a credit card to get my account up to date! On top of that they have added interest! So, not only is my payment LATE, I also have to pay a 10.95 processing charge for their mistake!

The Representative told me that he would adjust the interest and that I would not be charged the 10.95. I was still charged the 10.95. I canceled the auto-pay and just decided to pay with a credit card over the phone so I would NOT have to deal with any more problems. That same month a representative tells me that I am still on Auto-Pay and to wait to see if the payment is automatically deducted before I pay with a credit card. I had already canceled auto pay! So... it all begins again. I am stuck waiting for this payment to be deducted out of my account (which never was). I now have to pay late fees, interest, and who knows if all of this is on my credit. This happened to me for 3 months!

I have other complaints with this company but there is not enough time in a day to type all of it. Are we proceeding forward with a class action law suit? If anyone is serious about this, please let me know. If no one has started this process, I would be willing to do it.

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Brenda Reed
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Nov 29, 2007 6:43 pm EST

I'm joining in with the complaints about Drive Financial. I'm writing letters to the congressmen and senators in Drive's District, as well as my own congressmen and senators to see what can be done.

They are very incompetent, and their customer service reps needs training. They will harass you even though you sent in your payment. I always end up frustrated when I have to interact with them; they are so incompetent to no end. I'll be happy to join in a lawsuit.

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Not A Customer
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Feb 27, 2007 3:47 pm EST

I am not even a customer of this company, and I have so many harassing telephone calls from these reps, it is unbelievable. Go to this site for help: "http://www.fairdebtfaircredit.com". That's what I have done, and I promise not to stop there. This has been a six month issue, and I intend to stop this harassment, to me, my son, my family and friends. Yes, they have contacted all of the above and then some. Check out the web. There are many ClassAction Lawsuits against them for this and many other problems. Do us all a favor, and SUE!

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David Broadnax
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Jan 28, 2007 10:24 pm EST

I feel that its not the Company buts its Reps, I think drive financial should fire everyone that do these bad rep they have working for them ,because they are a good second chance lender. I wish i had a way to contact real upper management to let them know about the type rep they have.

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David Broadnax
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Jan 28, 2007 10:11 pm EST

I have had problems with them as well I'm currently having some now with them , my loan as of 11-14-2005 was suppose to be paid out they claiming that theres late fee and deferred payments which leaves me with a outstanding balances of $2375.00 which my payments history clearly shows all payments was current plus late charges was paid and i was current as of [protected] to present. their say dec 2005 has not been paid ,which i paid them before due date, i paid them a payment [protected] as well and they are still saying i,m due for dec 2005. i am ready to join you with a law suit.please contact me if when you are ready to go forward with one David Broadnax [protected]

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