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CB Computers, Phones and IT Review of Dri*symantec Dell
Dri*symantec Dell

Dri*symantec Dell review: unauthorized charge 2

R
Author of the review
5:54 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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On November 28, 2008, I was charged $51.57 CAD on my VISA (40.45USD). This was unauthorized. On December 14, 2008, I purchased Norton Anti-Virus renewal (authorized).

I expect the $51.57CAD charge to be cancelled, not refunded, cancelled asap. There will be foreign currency charges for a refund. I did not request, or authorize this charge.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments
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PATRICIA NAZWORTH
GEORGETOWN, US
Jun 03, 2009 10:17 am EDT

I HAVE NO IDEA WHAT THIS IS . IT WAS CHARGED ON MY MASTERCARD $49.99. I HAVE NOT RECEIVED ANYTHING AND WHATEVER IT IS, I DON'T WANT IT. I WANT IT TAKEN OFF MY CARD. I DON'T KNOW HOW TO GET IN TOUCH WITH ANYONE OR WHERE TO COMPLAIN. HOW DOES THIS HAPPEN?

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Suzanne
Buffalo, US
Mar 29, 2009 9:25 pm EDT

I ordered and received one Norton Virus protector and was charged for two on my credit card.

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