That's not the case at all. Bromalite is constantly busy dealing with people who are trying to get a product for free and then complaining when they didn't read the terms and conditions. You can't blame a company that's trying to make money.
I do agree with you that it's a ripoff, but not a scam. If you people want to lose weight, diet and exercise, if you want to "cleanse your colon", go to a doctor.
You don't' have to follow those steps, Bromalite could care less if the call is being recorded, they are NOT responsible for refunding you your money, it's a courtesy! YOU signed a legal contract and it's NOT the customer service representitive's problem that you all don't read what you sign!