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DRI WWW Elements Info / fraudulant charge to credit card

1 ?, United States Review updated:
Contact information:
Phone: ?

This company charged my credit card $272.00 without my knowledge or authorization. I don't know who these people are or how to contact them. I filed a dispute with the credit card company and they looked into it and told me the dispute was closed because dri www elements info said the charge was legit and that it was for some software. What software! I have never ordered software from anyone for my computer. The credit card company said there is nothing they can do and that I need to take it up with dri www elements info. I am not going to let them get away with this. This company needs to be reported to the rightful authorities.

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Comments

  • Co
      1st of Oct, 2008
    0 Votes

    I am based in Ireland and this same company charged my credit card $79.00 without my knowledge or authorization also. As with you I don't know who these people are or how to contact them.

  • Pe
      5th of Oct, 2008
    0 Votes

    I just saw that the same company charged my credit card as well! I will call the card company first thing in the morning!
    Has anyone got any satisfaction on the charges?

  • Di
      8th of Jan, 2017
    0 Votes

    @Peggy In the beginning I didn't recognize the charge, but after thinking a little bit more, I remember I purchased a software "Numbering"...and it was the right price

  • Le
      7th of Oct, 2008
    0 Votes

    Hi!

    Same thing just happened to me- an amount of $39.95 is pending being taken out of my account and my bank JP Morgan will not stop the transaction. Have you found a phone number yet?

  • Ke
      9th of Oct, 2008
    0 Votes

    This is owned by a company called Digital River, Inc. They have a ton of subsidiary companies. If you do any online or website business activities, that's what this company and its subsidiary deal in.

  • Sf
      14th of Oct, 2008
    0 Votes

    Same charge on my card. It found that it was for the same amount as my renewal of Trend Micro Anti-virus.

  • Le
      28th of Oct, 2008
    0 Votes

    I had a charge from this company in the amount of $87.00. I checked through my emails and found that it was from purchasing Parallels online. Their email confirms that the charge will show up on my statement as "DRI*WWW.ELEMENT5.INFO" and, thanks to the joys of online statements, there's a very good chance that some of that information gets clipped off.

  • Li
      1st of Dec, 2008
    0 Votes

    This is probably Parallels. You know, the virtual server software you paid for on their website? :)

  • Em
      28th of Mar, 2009
    -1 Votes

    I've been charged too in the amount of 173.74 euros. I found this page trying to investigate who is "DRI WWW ELEMENT5 INFO 02".
    We are a web design company based in Greece.

  • Ma
      24th of Nov, 2009
    0 Votes

    That website is a software company based out of Germany which sells programming game software. It is called game studio.

  • Mu
      25th of Nov, 2009
    0 Votes

    Hi,
    I received a charge of $35.64, and was puzzled at first. Then I remembered that I made an online purchase for the AudioLabel CD/DVD Labeller software, and sure enough when I checked the order confirmation, it clearly states 'Please note that on your billing statement this will show up as "DRI*WWW.ELEMENT5.INFO"'

    Best,
    Mike

  • Pe
      7th of Jun, 2010
    0 Votes

    I had the same experience.
    "I received a charge of €144, and was puzzled at first. Then I remembered that I made an online purchase for a Royal TS product software, and sure enough when I checked the order confirmation, it clearly states 'Please note that on your billing statement this will show up as "DRI*WWW.ELEMENT5.INFO"

  • Kl
      23rd of Jun, 2010
    0 Votes

    I have just had the experience of being mystified by "DRI*WWW.ELEMENT5.INFO"' but eventually found in my email a record of having made a legitimate purpose.

    I was sure initially that a mistake had been made, as I searched in my email for "7838" (I was charged 7, 838 yen to my Japanese credit card) and turned up an email from PC Tools charging me for a subscription that I tried to cancel a year ago. It turns out that the "7838" sequence in this email was part of the license code for the PC TTools product . At first I was full of dark thoughts thinking they were fraudulently billing me now, almost exactly a year ago. I even canceled my credit card.

    Then, when I searched in the mail for "7, 838" I did find a Digital River invoice that I had intended to pay for.

    So I will be using a new credit card number now (no bad thing to change it anyway), but I had jumped to the wrong conclusion.

  • Cr
      3rd of Dec, 2010
    0 Votes

    noticed an unauthorized charge on my debit card from this company.
    cannot locate anything about the company did not authorize this charge

  • El
      20th of Dec, 2012
    +1 Votes

    The specification "DRI WWW ELEMENT5 INFO" is indeed confusing, although communication when making a purchase states this is how the payment will show up with the card company. In my case, the place of purchase is given as "ELEMENT5 INFO". This is no geographical place, though, and a change should maybe be contemplated. Digital River has also other ways to specify charges, such as DRI*CANON and LUXEMBOURG, when buying from Canon online shop (in Europe).

  • Sp
      12th of May, 2013
    0 Votes

    I found a 19.95 charge on my cc bill also . why do these companys do this? what was it that I supposedly paid for? I would like to be recompinsated for this charge.

  • Ti
      25th of Oct, 2013
    0 Votes

    I found a $29.00 charge to my account and I never ordered anything. In fact, I was travelling the entire day of the posted transaction date and had no way to be able to charge anything online. I don't even own a smart phone. This is definitely a scam.

  • Wa
      7th of Jul, 2015
    0 Votes

    It corresponds to a charge by Kaspersky

  • Id
      8th of Jul, 2015
    0 Votes

    I had to dig on this one. I saw the name on my CC bill and did not remember any purchases. Then I ran across this forum, and one post mentioned Digital River. That jogged my memory, I made a purchase of some shareware, and, since I save all purchase emails, could match it up with my purchase. So in my case, it was legit. One issue to watch out for is automatic renewal charges for software renewals, such as anti-virus software.

  • Ae
      15th of Jul, 2016
    0 Votes

    I had to google this today, thinking it was a fraudulent charge, but upon reading that it's associated with software purchases, I remembered I'd actually purchased Clip Studio Paint on that day for the amount charged.

  • Hi
      13th of Dec, 2017
    0 Votes

    I thought it was a fraud too. Then I Googled the card bill reference and found it was a charge for MS word Classic Menu continuance. This was a free plug-in but they said it had now graduated to being paid for. We use it and I had no reason to suppose it was a scam, so authorized the payment. If it is a scam, I was fooled. Otherwise, it is just a confusing reference.

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