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Dri Symantecstore / Norton Renewal / double billing!

1 Unknown, MN, United States Review updated:
Contact information:

Transaction on 2/16 for $49.99 at DRI Symantecstore. Another Transaction on 2/29 for $49.99 for Norton Annual Renewal at Norton in CA. The only product that should have been automatically renewed was Norton Internet Security.

I have been billed twice automatically for this transaction.

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Comments

Ma
  3rd of May, 2008
Agree Disagree 0 Votes

I have been billed twice and I tried to complain and they are not accepting my email. How can I recover my money.
Madhu

Ve
  6th of Mar, 2009
Agree Disagree 0 Votes

www.myord.com.

Problem has been resolved, Notified Visa Card company and was given this Phone number for Norton .Made the call and was informed that my subscripton was being renewed automatically .My mistake was i had renewed it again not realizing it was done automatically. They have now credited it back to my Visa. Here is the # to call 1-800-441-7234 and explain exactly what is your problem. Hope this helps...
Vern

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