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DRI Monster Auction/worksignhome / Won't give credit with cancellation

MN, United States Review updated:
5
I canceled my work at home rebate scam the same day I bought it on the internet. I made the mistake of assuming that they would automatically credit my charge acct.

Going into the third month of trying to get the credit, I was told today that I did not request a credit when I cancelled therefore no credit was issued until I complained the first time of not getting it. Now I am into the 6th phone call and I am waiting on the third request they are making to their account dept. to give me the credit.

The supervisor was totally defnsive when I played hard ball with her.
Beware of this outfit!
Da
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Di
  22nd of Feb, 2009
Agree Disagree 0 Votes
I totally agree! I cancelled my order within days of purchasing after I did some further checking; my credit card company has been wonderful in trying to straighten this out! I received a credit authorization number from DRI but when I called to verify they are now telling me that it never went through correctly and they have to go through corporate before anything can get done. Please be careful with this company - they are not the greatest people to work with!

Ames, Iowa

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