Menu

The good, the bad, and the ugly - discover what customers are saying about DRI Elements 5

Welcome to our customer reviews and complaints page for DRI Elements 5. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with DRI Elements 5.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used DRI Elements 5's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with DRI Elements 5, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with DRI Elements 5. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
G
10:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

DRI Elements 5 Fraudulent charge

DRI Elements 5 is a scam. I did not authorize any charge from or for this company. They just charged my card $29.95 right out of the blue.

This is fraud. Stop them.

Read full review of DRI Elements 5
Hide full review
ComplaintsBoard
W
6:40 am EDT

DRI Elements 5 charges on my bank card

When I went to check my bank account two charges of 29.95 was on my account and was authorized at 7:50 pm my husband and I both were both home. We did not get online nor did we order anything. This company is a FRAUD I have never heard of them and NEVER bought crap from them

Read full review of DRI Elements 5 and 6 comments
Update by Wendy Dickson
Aug 08, 2008 6:39 am EDT

When I went to check my bank account two charges of 29.95 was on my account and was authorized at 7:50 pm my husband and I both were both home. We did not get online nor did we order anything. This company is a FRAUD I have never heard of them and NEVER bought crap from them

Hide full review
6 comments
Add a comment
F
F
filmpatterson
McKinney, US
Apr 13, 2010 11:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Using the info on this board, I too called PC Tools to deal with the charge of $29.95. I had to think up an old email account I used four years ago for them to find my info. I never remember purchasing anything they sell. The guy I spoke with was nice and said he would reverse the charges. A few weeks later, the charge was still on my account. I called back and tried again. This guy was nice as well. Perhaps they will actually clear it this time. This is severely aggravating and a shady way to do business.

Good luck everyone else.
AP

M
M
Mwest
, US
Apr 01, 2009 9:32 pm EDT

I also found a charge on my account for $29.95 - called the number for PC Tools 800.764.5783 spoke to Kayla she said it was a renewal for spyware purchased in 2006 -- it is April 2009 -- NOT COOL! She said she would reverse the charges.
Thank you for the information, I had no idea what this was... or where to start...
Thank you Thank you!

M
M
Michael Riley
,
Nov 11, 2008 6:42 pm EST

I too found $29.95 charged to my checking account today (11/11/08) from DRi Elements 5.com. After investigating I found it came from PC Tools for Spy Doctor software that I ordered in 12/07 and it expired. PC Tools AUTOMATICALLY renewed it without my permission. I called PC Tools and they are refunding my account and cancelling any further subscription.

C
C
cc jones
,
Oct 03, 2008 10:24 am EDT

Hi
I just got the charge on my account today. I called my bank and was told that I would need to let the charge post and then dispute it.

Dri Elements is a part of PC Tools. This is an anti-spyware program.

I spoke to Eric at PC Tools and asked him to close my subscription. I haven't used the program since 2006.

I found a copy of my original invoice in my Documents. I gave the number to Eric. He said he would reverse the charges and cancel my subscription.
Call PC Tools at [protected].

Good Luck C

S
S
Stephen Legg
,
Sep 29, 2008 2:23 pm EDT

i got charged with the same thing, and there is no info online about this company so wierd, i have no clue what to do

D
D
daniel johnson
,
Sep 20, 2008 7:27 pm EDT

I received an e-mail from my credit card company telling me that a large charge had been posted to my account. I went to my statement online and noticed a charge for $272.00 on my credit card. The company that charged my card was DRI WWW ELEMENTS INFO. I called the credit card immediatly and told them that I did not authorize this charge, nor did I know who this company was or what they charged me for. I filed a dispute with my credit card company, that was a month ago. I got an e-mail today from my credit card company saying they could'nt do anything because DRI WWW ELEMENTS INFO had denied the dispute and said that my card was present at the time of the transaction, they also said the charge was for software. What software! I had never even heard of this company before, nor would I buy $272.00 worth of software for a computer that I don't use often, and how was my card present if the transaction was done on-line? The credit card company said there is nothing they can do. Where do I go next?

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.