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Dreams plc / DO NOT BUY FROM HERE

1 United Kingdom Review updated:

We recently bought a bed, mattress and wardrobe from Dreams - complete waste of space!

The customer service was none existent - rude, arrogant and very unhelpful staff.

The delivery of both items was a nightmare! they even left our wardrobe out on the pavement in the rain while they sat in their nice warm, dry van! Completely unbelievable!

We only found out our purchases had arrived in the store because we had to phone them on several occassions as no-one bothered to get in touch with us. Then, we were blatently lied to on 2 separate occassions!

Please, do not believe you will be the exception to their poor service. No matter how attractive the prices are, DO NOT SHOP HERE! They have no concern for their customers and should be stopped from trading. Fingers crossed for them going bust any day now...

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Comments

  • Is
      6th of Feb, 2011
    0 Votes

    One bad experience doesn't make for a bad company... I had no problems, that doesn't make them great either but name me one company that hasn't had complaints...! I would buy from Dreams again without a second thought...

  • An
      4th of Mar, 2012
    0 Votes

    The whole point of being on this complaints board is to... Oh yeah COMPLAIN!!! And to see if others have had similar experiences with these company's lol

    DREAMS ARE RIP OFF MERCHANTS THEY SHOULD NOT TRADE!!!
    personal experience ;-)

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