Dream Products / Response to complaint
I am the Vice President at Dream Products and was very distressed to see the complaints listed here. We ship thousands and thousands of orders every day and recognize that occasionally a mistake will be made. However, each and every one of our customers are vitally important to us. Anyone who is not satisfied should call our customer service dept TOLL FREE at [protected]. You may also email me directly if I can be of service. Without addresses, I am unable to check the various orders listed here, but I was able to find at least one of them. The order was rec'd 6/10 and shipped on 6/17. We ship through the post office so occasionally it does take longer then a week to arrive. This person had simply not allowed enough time to receive the product before posting their complaint. If you have not rec'd your merchandise, or are unhappy with any service provided, please contact us. We understand that our customers are what makes our business so each of you are very important to us.
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