DramaFever.com / overcharge on credit card
I SIGNED UP FOR $9.99 MONTHLY BUT YOU TOOK $99.99 FROM MY HUSBANDS ACCOUNT. I CAN NOT AFFORD THIS ALL AT ONCE . BECAUSE OF THE AMOUNT YOU TOOK I HAD OTHER BILLS THAT WERE DECLINED RESULTING IN TWO OVERDRAWN FEES.
PLEASE RETURN $90.00 TO MY ACCOUNT . I WANT TO KEEP IT ONLY AT THE MONTHLY FEE.
ALSO YOU DID NOT REMIND ME THAT THE ACCOUNT WOULD BE BILLED
AS YOU STATED YOU WOULD
THANK YOU IN ADVANCE FOR YOUR QUICK RESOLUTION TO THIS MISTAKE
From: "[protected]@dramafever.com" <[protected]@dramafever.com>
Sent: Saturday, October 20, 2012 9:18 PM
Subject: DramaFever Account Past Due!
Your DramaFever Premium Subscription is up for renewal. Unfortunately, when we tried to bill your credit card, we encountered an error. This is often happens when a user has a new credit card or address that they haven't updated in our system.
We would love to keep your Premium Subscription uninterrupted, so please take a few minutes and update that information when you have a moment. You can do so in the 'My Account' section on DramaFever. If you have any questions or concerns, please let us know at [protected]@dramafever.com.
We have given you a grace period of 3 days, but your subscription is set to expire on 10/23/2012. Please update your information before that date in order to keep watching commercial-free videos and exclusive Premium-only content.
The DramaFever Team
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