Menu
Social Point

Social Point review: Scam, ripoff 4

M
Author of the review
7:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dragon city is getting on my nerves lately.When I played for the first time in 2012, I think, it was more fun.You guys know that this week was a heroic race.I was about to qualify.I just had one more thing to do and that was to beat someone in league battles.I went there and couldn't beat anyone.I was confused as in the last league I beat everyone so easy.That's when I looked at my dragons' "profiles" and saw that they were all back at no stars, they weren't trained anymore, nothing.I sent like 5 tickets but nothing.This is a mockery.I was already desperate as there were only 7h left and the next ads for gems were in 11h.I only needed one more gem as I already had one.I went to offers and completed a survey then installed a game for 43 gems(in wich I had to make level 5 ).I made level 5 but I didn't got my gems.After 2h I sent a ticket to the support(from the offers) and they answerd within 10 minutes.I was happy because I was sure now I would get my gems and I will claim my heroic dragon.In the mail it said that they need proof that I have the game with level 5 blah blah blah.So I send them pictures.They weren't so fast anymore as they send me mail again an hour after the race was done *sigh*.I wasn't happy about the fact that I didn't got my dragon, but hey at least now I will have 44 gems(43 from the offer and one that I already had).I checked the mail and it said "Please let me know the exact title as it appears on your support page".I sent them what they needed and then the mailed me again saying that there's been a slight misunderstanding and that they asked for a proof that I have the offer successfully :/ As I didn't already sent them.Anyway I sent again more proof than the last time.With my name in the game, with the city, I ss the appstore in wich it said that the application is installed and more.The got back at me with "Please provide us with the screenshot of your city from kingdom view as wel as the city name or Stronghold wich displays your game level.According to the required actions to get credited you need to play until you reach Stronghold level 5.Please note that Hero and Stronghold levels are two different levels!" I sent them again photos.Just an hour ago I got a mail from them saying that they reviewed the problem and acording to their stupid information they already credited me for this offer yesterday and that they only pay for one completion per household.I just asked them if this is a scam or something.Like what the heck.I'm 100% sure I didn't got any gems as I still have 1like yesterday.The conlusion?This is a big fat scam.They just wanna fool you into thinking they actually care and they will reward you when in reality they just end up telling you you were already payed.The worst thing is that you have no proof that you didn't got credited and then spent the gems.I'm sick of this things.

More Social Point reviews & complaints

Social Point - overcharges 30
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Social Point - unauthorized purchase 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Social Point - victoria mahabir 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
4 comments
Add a comment
L
L
Leila7
, AU
Dec 29, 2018 12:39 am EST

Why in heroic race if you use gems to speed up breeding or hatching you don’t get the points
Waste of money useing gems at all, the option shouldn’t be their if it doesn’t work
Have used heaps of gems to finish the level, waste of money
No more purchases for me 👎

B
B
Bella_boo2
, US
Sep 16, 2018 10:27 pm EDT

Sorry I meant 70

B
B
Bella_boo2
, US
Sep 16, 2018 10:26 pm EDT

Another rant, how do I earn more dragons?! And when is the next update?
I love Dragon City I must admit but I only have 61 dragons in total my goal Is 50 another thing when I try to do Combat battles I have to have particular dragons to fight which I don't and I don't know how to get especially some that require elements (fire and ice) which I do not have. So is there any chance you can make this game more easier and understandable?. If you can I will be much appreciated 🙂

B
B
Bella_boo2
, US
Sep 16, 2018 10:22 pm EDT

Hi I am a player in dragon city level 22 and I recently logged into Facebook but it said if I login I earn 10 gems. I logged in and didn't get 10 gems and I've tried disconnecting and connecting my dragon city game to Facebook and try to receive the gems but I don't

Need some help please!

Learn how the rating is calculated

Write a review File a complaint

Social Point contacts

Phone number
Website
Category
Trending companies