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Doxy Lingerie / scammers

1 United States Review updated:
Contact information:

Doxylingerie is a scam.

I had ordered a few pieces of lingerie for my friend's bachelorette party. I placed my order through http://www.doxylingerie.com. The day I ordered it, I received an email with the order confirmation, order number, and stating that I would receive tracking info.

Two days later, I received an email receipt that they had charged my credit card through their Pro Pay service

Six days after the order was placed, the charge showed up on my credit card

Fifteen days after the order was placed, I sent an email to CustomerCare@DoxyLingerie.com stating that I had never received tracking info and that I would like to know about the status of the order.

Twenty one days after the order was placed, I sent a 2nd email in regards to the order and my big concern about it.

Twenty three days after the order was placed, frustrated that I still have gotten no response from them, I called their number at [protected] only to conveniently be thrown straight to voicemail. I left a detailed voicemail with my order number and the situation and my phone number as well, asking them to contact me ASAP about the order. After that, I sent a 3rd email to reinforce the voicemail left, as well as stating my case.

That same day, I did a little searching on the internet and found that I am not the only person who has been scammed by this company -- same thing happens -- they charge you, but never ship out the product. Days and days and days...beyond what is reasonable pass by.

Frustrated, I sent a 4th email to them telling them to cancel my order and reverse the charge on my credit card.

Twenty six days after the order was placed I checked with my credit card company, and the charge had not been reversed. I filed the charge as a fraudulent charge with my credit card company. They are temporarily reversing the charge and putting the case under investigation. I pursued this further by filing a report with the Better Business Bureau as well.

If you are a victim, please file reports/complaints with the following agencies.

Link To File a complaint with the Missouri Attorney General:
https://www.consumer.ago.mo.gov/

Link to File a complaint with the Better Business Bureau:
https://odr.bbb.org/odrweb/public/getstarted.aspx

Link to File a complaint with the Federal Trade Commission:
https://www.ftccomplaintassistant.gov/

Link to File a complaint with Yahoo Shopping:
http://help.yahoo.com/l/us/yahoo/shopping/general.html

Lint to File a complaint with Internet Crimes Complaint Center (IC3):
http://www.ic3.gov/complaint/default.aspx

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Comments

  • Je
      20th of Jul, 2009
    0 Votes

    PLEASE DO NOT ORDER FROM THESE IDIOTS..THEY ARE A SCAMM AND NEED TO BE BROUGHT TO JUSTICE...ITS RIDICULOUS !!! I WILL NEVER ORDER ANYTHING FROM THE INTERNET AGAIN BECAUSE OF THIS EXPERIENCE...

  • Je
      20th of Jul, 2009
    0 Votes

    IF YOU HAVE BEEN RIPPED OFF BY THESE PEOPLE PLEASE REPORT IT..IF YOU DONT THEY WILL CONTINUE SCAMMING PEOPLE .

  • Do
      4th of Sep, 2009
    0 Votes

    I bought two halloween costumes from Doxy Lingerie and never received either costume; although my card was charged. I attempted to contact them but no response. I emailed them mutiple times and tried to call them at least a dozen and never did they contact me back. Then they disconnected their phone! I would never buy anything from this company nor would i recommend anyone else too either! They charge you for merchandise and you never receive it! I serioulsy wonder if this company even exists or are they just scammin people on the net form money. Someone should look into it!

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