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1 NY, United States

my computer was not able to handle this download and I uninstaled it at once. I emailed the company and asked for a refund and then notified my credit card co. I recieved an answer from the download co. asking for a detailed explanation of what I had a problem with and that tech surport would help me get going. I explained that my computer wasn't up to snuff and that I would rather not mess with it, so please give me a refund. The answer to that request was NO we do no refund if you change your mind. I reminded them that in their FAQ that question number 24 asks about a refund and the answer is
24. How about refunds?
We will process any refund petition within the next 1-Week of purchase.
Any membership is entitled to a 1-Week full refund guarantee. I then got back to the credit card people to let them know what I was encountering. I am waiting for a answer!!! beware of downloand

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