Double Leaf Wig
reviews and complaints

I ordered a wig from them on 11/22/18. They never emailed me shipping info nor tracking details. I waited a whole week to see if they will send me info but they never did. I spent $357 on the wig. I tried to email them and call also message on what's app and no response. The number and email does not even work. Thank god I order everything through PayPal. I had to file a claim with PayPal for them to finally provide tracking. When I received my wig, the box was beat up and my big was not properly packaged. Never again.

I ordered a wig last Friday October 5, got a confirmation that they received my payment but I still haven't received a tracking number and it is now the 12th. I've contacted the vendor several times and still no reply. I need my money back, the wig I ordered or both. This is ridiculous. Poor customer service. As soon as my payment was made I received a email, after that nothing

I ordered some weaving hair from Doubleleafwig on their Aliexpress store managed by Adam Ye! I requested for Burmese Virgin hair wefts and a closure. Adam Ye went through the order with me and confirmed it. When I received the hair I was shocked! He sent me Indian Remy hair with very thin and brittle ends. The hair started shedding the moment I washed it. Hair sheds but that was worse! I sent numerous emails to Adam Ye but he didn't respond. The last email I sent, he responded by saying "I'm so sorry about that friend, maybe you should find another way of caring for the hair"! He also pretended like he doesn't understand English, but when I was placing my order he understood very well. ADAM YE, your dishonesty will catch up with you. Doubleleafwig = Double shedding, Double matting and tangling. Stop supplying bad quality mixed hair to customers. They have some stores on Aliexpress. http://www.aliexpress.com/premium/doubleleafwig.html?ltype=wholesale&d=y&origin=y&SearchText=doubleleafwig&initiative_id=&isViewCP=y&catId=0 Don't waste your money, their quality is very poor and when you complain to them they ignore you completely.

I used to order many wigs from Double Leaf Wig. Even though their wigs are higher priced than any other place I usually go to, I really dig their styles. Despite the fact that I have received moon shaped hairlines, wrong sized caps, and jacked up bleached knots, I foolishly placed an order with Alex for a special made wig. Alex went over the order with me and told me he understood what to do. I finally get the wig and it was nothing that I ordered! The cap was clearly wrong, the color was clearly wrong, and I just wasted 400$ on a 14 inch wig that I could get for 200 or less anywhere else. I contacted Alex to tell him about the mistake and suddenly, he can understand what Im saying. He understood every time I was paying him but now the communication is weak. Pleeez! So I tell him give me his managers number. Yengming or some crap. Yengming has not responded in over 3 weeks. Nothing! Its like when you buy wigs from them they are all about the customer but when they screw up, they suddenly don understand English and they think ignoring the problem will make it go away! I have wasted money and I feel like being a 2 year customer buying a new wig every other month should account for something. Like a fool I even paid to have them correct a wig they sent to me that THEY did wrong! What kind of sense does that make. Im a fool for even dealing with them shady folk