I checked out better business bureau prior to purchase 01/22/2010, no reported complaints. If you are serious about your complaints report there so many others will not have to experience your woes. If you choose not to do that, stop complaining and suck it up! Because of your lack of social responsibility (if what you say is true) others will find out the hard way.
Don't shop on line if you can't pay the price of less service with a better bargin, if the price elsewhere is less, then shame on you for doing your home work after the fact, call it a lesson learned and move on.