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Dot & Bo / Unprofessional

1 San Francisco, CA, United States
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I ordered from Dot & Bo, but when I opened the package, I realised that one item was missing. I contacted customer support and they gave me a $10 credit and promised to send the missing ting as soon as possible. The whole process took approximately 3 weeks. Well, I actually received my item, but completely wrong. This was purchased as a Christmas gift, so I was quite nervous. I contacted Dot & Bo again and finally placed a correct order. But the only thing that bothered e was that I had to wait another 3 weeks. Received the item only yesterday. Quite sad, because they sell really good products, but customer service is unprofessional.

Jan 15, 2016

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