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Donnaplay / Fraud and false advertisement and unauthorized paid

1 Simi Valley, CA, United States have charged USD 15.99 every months from my VISA debit card since 2015, but I have never ordered a subscription. I come across the homepage and I might have been offered a trial subscription, but I have never accepted a paid subscription. I paid USD 15.99 last 9/29/2016 1-[protected].
Donnaplay site came up always and the advertisement said: for free. Also it said this number is for registration only and will not take out any money without your permission.
That is Unauthorized paid in my credit card transaction records.
I want the subscription canceled, and I want my money back. The total amount is USD 335.79. Also they are holding my card information and not cancelling my free membership. I wonder what USA state authorities are doing regarding this.

Please reply for confirm and please help regarding my request.

Jack Campbell 818.399.9900
Barbara Cenni Campbell Jack's wife 818.219.0646

Feb 6, 2017

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