Domino's / poor service
I had checked the mail today and the only thing was a add from Domino's. I dicided to place an order but it had on line coupon so I did it through my computer. I placed it and thought right after I did not order a soda, so I called. They knew who I was since I had to put my number in the order. So i asked if I could add a Coke to the order, if not i'll go get one when my pizza is cooking. The man said that he could do that but I would have to pay cash for the soda. so he asked me 3 time what I wanted for soda after I said I would like a 2 liter of coke. I understand he wanted to make sure but a little overkill. So my pizza came fast and when the worker gave me the soda it was diet, I can not stand that stuff. Well I was told he would go back and bring me the right one, I told him if it was not really out of his way. he said he would call me to let me know what they will do about it. So they did not even bother to call me, really pissed me off about this. I see all the commercial about how they have changed and how they are about the costumer. Well I feel like they did not want to do anything for me and once they brought me my food right or wrong they had nothing left to do. I see this as being very rude. on a side note the pizza was undercooked. Really don;t think I'm going to have that food again, I payed good money for poor service and undercooked food. I should have just made food myself.
So thank you Domino's you will not have to worry about my business anymore. in short your workers have no respect for your customer. I wish instead of spending all that money on your adds you would spend it on training your workers to at least not lie to the customers.
-Very pissed in Portland, ME
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