Domino's Pizza
reviews and complaints

Ordered at 12:13 A.M and was sent confirmation email. My child had diabetes and the fact that it is now 1:30 A.M this could cause a Serious issue so I now must get my child and take her for food. I've also been on hold for 30 min with the Mt Washington location in Cincinnati ohio for over 30 mins with no Answer. This is very unacceptable and I have a mind to see what other ways I can bring Attention to the matter many 4 year old diabetic daughter can't recieve her food. They even called to confirm the order.

Ive been ordering through dominos for over a year now I never complained but after yesterday ive had it I live in pensacola fl I order from dominos on navy blvd and everytime I order something is said about a tip my food is always correct but the tip thing gets to me I believe in tipping at restaraunts but for a delivery are you serious I worked at fast food for 4 years ive never been tipped once but I do not complain I already pay a 2 dollar and some change delivery fee on top of that you want a tip for doing your job if tips are that important the employees should be waitors it first began with one dude always bringing up the tip situation he would say things like "leave a tip if you like" which would make me feel bad after they look at the paper and after some time delivering to me I told him if I had the money I would tip him and he says "whatever I deliver here all the time you never tip me" and yesterday I had someone tell me to fill out the reciept which I did and I walked in the house I had a screen door open I seen where he looked at it and it looks like he threw his hands as if he was mad I can not prove 100% that this is what happended but he look back at me 3 times fat while walking to his car I have a somewhat long sidewalk to my house he kept looking repeatedly as if he wanted to fight I dont know if he could see me staring at him but it looked as if he was mad about the tip situation because I put zero in the tip spot I order from a card you know so I dont want anymore money being pulled off especially after paying for delivery im still a teen you know I dont own a car so I have no other means to get my food unless delivery or my parents but this tip situation been going on to long and the day before yesterday someone else looked at the tip part as if they got mad and this is really pissing me off

I ordered pizza and wings with you all at 9:14pm from Gulfport, Ms. My order came to me 25mins later. When I opened the box my pizza was cold and looked like it been sitting up all day. The meats were very stiff and the cheese were also stiff. I called up there for the manager and he told me my pizza was fresh. I told him ain't no way this pizza fresh. I can take a slick and brake my window glass. He was very rude and short. Kept telling me if I ate it then it want be replaced. I said how could I eat a whole box of rubber. He really pissed me off. They service is so poor and I hope don't not a soul eat or order from there with they unprofessional [censor].

The new shape of the cinnamon sticks which are to be a criss cross came out looking like small penis shapes made for a bachelorette party not 16 yr old girls which got them n brought them to my attention. N remeber u dip them in the white cream cheese icing. I don't think anything was intentional they just baked up that way. Maybe go back to old shape. No misinterpretation there

Ordered a intaliano garlic bread, along with some more food for the family.. when our order came the garlic bread was not there and the pizza we ordered was cold, so we called the store and they said it would be sent straight out! Had to wait 2 hours after calling the store more than 3 times! We won't be ordering again if something isn't put in placed! Not happy at all with the service, many thanks.. ms mcgregor

i recently ordered 2 large pizzas with dessert from this location on Mack Ave in Detroit Michigan. it was the worse service ever because it took almost an hour to get to me and when i did get my order everything was cold. and the driver forgot my soda, i called back and asked for my soda and i got hung up on twice. my pizza was getting so cold that my cheese wasn't as appeasing as expected. please reimburse me or help me get better food next time.

I called my order in, while I was placing my order I could hear an altercation in the back ground. I arrived to the Lindell location to wait on my pizzas. while waiting on my order, I asked the Store associate if I could pay and he said yes. The store associate went to the back to grab another employee because his credentials was logged into the terminal. When the store associate came to the front where I was standing he cursed out the employee in front of me. He told him "all he you had to do was use the [censor]ing key!" The associated that was being cursed out said he did not feel comfortable using the key when his credentials were not logged in the terminal. The angry associate said "man, shut the [censor] up talking to me, key the [censor] from from around me!" At this point other employees got involved to try to come down the angry employee, the other employee even mentioned hey "we have a customer don't talk like that in front of customers." The angry employee looked at me and said "I don't give a [censor] about a customer!" That same employee told the angry associate if he did not want to be at work he needed to go home. I couldn't believe that happened in front of me. I would have never expected that type of behavior at that location. I added a picture of the order sticker of one of the pizzas.

Very disappointing! I order form you guys often. The manager of the gahanna Ohio store was very rude and short with me. I ordered my pizza at 130 on line and the wait time was 30 min. I'm a stay at home mother of 3 and I'm a nanny too 3 other children. I called too check on the pizza and the manager got very nasty With me and told me that wasn't her problem that they can't find my address. I'm very offended and my kids are hungry. The pizza still isn't here as I type this message.

Date of incidence: 27 jun 2017
Domino's pizza # 10417; merchant # 6127333
Address: 290 hurontario st, collingwood, on l9v2m4

I ordered 2 large pizza, unlimited toppings from wagjag deals from domino's pizza # 10417; merchant # 6127333, the toppings were onion, mushroom, pineapple, black olives, green pepper, tomatoes & chicken. Surprisingly the toppings were too little & there was not a single piece of mushroom. Pls help, I am looking for a compensation.
Please call nav @ [protected] asap.

My husband, son, and I became severely ill in the middle of the night a couple hours after eating our dominos pizzas. We all had violent diarrhea, throwing up, and unbearable stomach cramps. We also gave our neighbor a slice, and she was rushed to the ER in the middle of the night from the pizza. I missed work and went to the doctor and was told it was food poisoning.

hello there my name ashish kumar address 50 an fiodan doughiska Galway. i am a regular customer of domino's i mostly order once in week. there is some problems happen but i all the time ignore like they forget dips or mix up drinks wrong pizza . but last couple of weeks i ordering and i facing problem with my food. i order online last week 15/06/2017 meal for 2 online and it was e17 thats fine i paid to driver when i open box pizza was not sliced same garlic bread not sliced either i call in shop. but today i order again same when delivery came to door driver ask me e22.90 i thought may be in shop they add something so its 23 euro but wn i check my order it was same i rang in shop person answer phone name by amar or may be i didnt hear right but like this. he said to me its my fault i order that deal and start argument with me he said if i want food i have to pay 23 euro i tell him i get same last week for 17 but he keep telling me his own things when i tell him i will complain about u and i will not return and i will tell to all my friends he said to me to do that. i was very disappoint today after working long day when u hungry if u can not provide good service so whats the point to do customer service. please reply to me
Thank you
Ashish kumar

The one thing that annoys me the most about this Domino's Pizza is they continuously try to overcharge me for one of their specials. They advertise a special, a large hand-tossed 3-topping pizza for $7.99 and carryout only. I have gone into the store and placed my order for this special and they continuously charged me full price ($15.00) at least 5 times. I don't even swipe my credit card until I see the price they are going to charge me. The management of this store must tell their employees not to bring up the special or remind the customers about this special which is on their website. Just imagine the amount of unsuspecting customers who pay the full price and those gteedy managers of the store reap the profits. This isn't 1 or 2 dollars. Thisy tried to charge me double the price. The whole store is in on it. Several different employees pull this same crap. I wish someone would stop them from this fraudulent practice. I hope they send undercover people into their store and catch them pulling this crap. They probably do this crap at all of their stores.

WAKE UP PEOPLE, KNOW HOW MUCH THEIR SPECIAL REALLY IS WITH THE SPECIAL BEFORE PAYING THEM.

The dominos store in Carleton place is employing two males (Adam and Tyson) who on more then one occasion have abused woman and told these women to Kill themselves. Myself, and other woman I know are very uncomfortable to order from this establishment, and just upset that they would allow such awful people keep their jobs. This is more a complaint to warn others. You are not safe, these men could snap at any moment... even if you decide not to tip that time.

last Saturday
this is the message that i received when i tried to place an order.

"Your order does not currently meet the minimum delivery amount of $17.00 for this store"

Outrageous! Inconsiderate! how dare you? this is the only dominoes around fort lee and they have the nerves to place a limit of $17.00 . i find this offensive and discriminating against a simple large pie.

i can understand a minimum of 10 dollars but 17 is unheard of.

On June 15, 2017 around 8:30 pm, I was driving on Charles Town Road past the entrance to the V.A. in Kearneysville, WV when a Domino's delivery driver in a tan vehicle with plate number DRY 128 ran a stop sign and pulled out in front of me. I was forced to hit my breaks to avoid colliding with this vehicle. The driver also had his trunk open, flopping up and down as he drove.

I was trying to order food for delivery to someone else but I was paying with a debit/credit card. The kid on the phone said I needed to talk to someone who had been there longer than he. I spoke with a Mathew who said he needed to ask his manager. I asked if I could speak with the manager directly, he said yes please hold. 8 minutes later I hung up an hit redial, Mathew answered and before I could ask for the manager again told me I could not order for some one else. I said that is not true as I have in the past worked for Domino's and it was something we did regularly, (parents ordering and paying for pizza for their children at home) he said his manager told him no exceptions. I was not allowed to speak with the manager and my kids got to go hungry. I do not live in the same state as my kids but when they need something such as food I do what I can to give it to them. I used to eat Domino's 2-5 times a week, I order for my self and my employees as here in VA they are fast, polite and usually get the order correct, AND I USED TO WORK AT THE STORE I order from. I never thought I would say I will never order Domino's again but here I am stating if this is not fixed in the morning I will not be doing business with them again. If one of my managers refused to speak with a customer, or if one of my employees would not allow a customer to speak to a manager, they would no longer be employed. I have 10+ years experience in restaurants and I have seen things like this happen before and guess what? It only happened once

DATE: 6/14/17
TIME: 7-750pm

I just ordered my order and I realized upon opening my pasta bowl that it was the wrong order. I called to inform them if there was something that could be done and the receptionist said she'll reorder my order. I informed her that the only mistake was the sauce. It wasn't alfredo sauce like I had asked because I'm allergic to tomatos. When I received my 2nd order from the delivery guy. I asked to see the bowl first and it was still marinara sauce. I had told him sorry for the run around and explained to him I was allergic. He told me he doesn't speak English. I asked him to call his store to clarify the mix up and in doing so the ppl on the phone at Dominos on allen st. were very rude to me telling me marinara sauce isn't tomato sauce, being very condescending. I was trying to explain to them i cant eat tomato sauce. They switched over to some woman who spoke English, but the delivery guy by then just hung up his phone and said go call from your phone. Which was so rude since i tipped him very well when he first came. He just left me in the hallway and jumped on his bike. I went to walk there to complain how messed up it was to be going through all of this over sauce but at this point i just want a refund. I mean i would like to not go hungry tonight to be honest. Because i spent the last bit of money that i have on this option of food. But now im stuck with no money and food that will send me to the hospital. I don't know what to do and Im very upset for being poorly mistreated. I order from here often.

I ordered 2 items today for game night.
I ordered at 3pm and called the store to inform them I will be picking up the pizza by 6pm. I arrived the store at 630. There were about 20 people lining up to wait for their pizza. Lady said mine was not ready. Showed her my tracker that indicates order has been ready. Lady said the tracker "just says that. Don't mind it because it doesn't know what we're currently doing. It's not accurate" I told her I called at 3pm so I expect my order to be ready. She then shows me the lined empty boxes at the front of the cashier and tells me they are back logged and couldn't tell me when my order would be ready. There were SO MANY EMPLOYEES and none of them bothered to ask what the person in line needed. The customer had to call for their attention to get noticed!

I understand it was game night, but it is NOT AN EXCUSE especially if I put my order in 3 hours in advance. Also, to tell a customer that the Domino's Tracker is not accurate and is made up makes a customer not believe in the company (Domino's) !

I ordered a pizza last night for a delivery and waited and waited and it never came so I called up there and they told me I didn't order a pizza but I knew for a fact that I did and after telling them how much my total was they still tried to tell me I didn't order a pizza so after fussing with them I just told them to forget it. I was checking my email today and they sent me a email last night confirming my order for the pizza. So I did order it but they just never sent it and was telling me I didn't order anything.

We went to Exeter Honiton Road store to get a pizza. We were told it would take 20 minutes, but it took 40. We were given some free cookies for the wait which is nice but I would have preferred to get home quicker (after a 12 hour shift). The biggest thing I picked up on though was the lady who served us (I think she was the manager) called Rebecca, she was really quite rude to everyone. She was constantly shouting at the staff, who were all clearly not happy with her shouting at them. Someone called but that shop didn't deliver and she was ride to the possible customer on the phone. We saw our name had disappeared from the order board so my partner went up as we thought it was ready, and she bluntly told him "I will shout your name when it's ready" I was just appauled by her attitude, and I think a few other customers waiting weren't happy either.