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Dolls Kill / Strange company

1 San Francisco, CA, United States
Contact information:

I purchased two pairs of shoes from Dolls Kill. They charged my credit card and few minutes later I received a confirmation email. Two days later I got another message stating that they cancelled my order because the information I provided did not match with the information my bank had. They asked me to send them a photo copy of my ID and a photo copy of my passport. Asking for anything that contains the confidential information was weird. How was the payment processed if the information I provided did not match with the information the bank had? I did not send them anything and later received a refund. But I lost 10$ for nothing on bank exchange rates.

Ri
Jan 20, 2016

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