SUBMIT A COMPLAINT

Dolls Kill / customer service

SAN Francisco, CA, United States

Had a problem with a jumper I ordered, it was falling apart and badly made; unfinished hems, loose threads, holes and pieces falling off every time I moved it!

I contacted customer service and heard nothing. Luckily I paid through paypal so opened a case to which they responded, asking my me to send pictures of the garment to their email, which I did. They then sent a blasé email telling me they could only help if I closed the paypal case, which would leave me with no comeback if they decided to ignore my emails!

I paid $39 for the jumper and have since discovered I can buy the same one from a chinese company for $5! I'm all for businesses making a profit from wholesale items, but this is a blatant rip off!

Dolls Kill
Dolls Kill
Dolls Kill
Dolls Kill
Dolls Kill
Dolls Kill
Dolls Kill
Dolls Kill

De
Aug 27, 2018

Post your comment