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Dollarama / customer service

Vernon B.C., Canada Review updated:

Went to buy stuff from this store tonight may 15th @8:30. The cashier dealt with the customer in front very badly. The cashier had British accent . She was given US dollars but didn't do the transaction properly . She was rude and refused to help the customer denying to pay back correct change. When customer asked for his money back and decided not to buy the stuff she refused to give his USD back says by she can't refund and rudely asked the customer to leave the store and never return back. The manager totally ignored the situation And left the store ending her shift. Very disappointing to see such customer service.there were 6 customer waiting in line to be served .

Rp
May 16, 2018
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Comments

  • Ra
      May 16, 2018

    Bad customer service

    0 Votes
  • Ra
      May 16, 2018

    Went to buy stuff from this store tonight may 15th @8:30. The cashier dealt with the customer in front very badly. The cashier had British accent . She was given US dollars but didn't do the transaction properly . She was rude and refused to help the customer denying to pay back correct change. When customer asked for his money back and decided not to buy the stuff she refused to give his USD back says by she can't refund and rudely asked the customer to leave the store and never return back. The manager totally ignored the situation And left the store ending her shift. Very disappointing to see such customer service.there were 6 customer waiting in line to be served .

    0 Votes

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