Dollar Tree
reviews and complaints

Well I have shop d at plenty of dollar trees in Tennessee and Florida and always had a friendly cashier that was extremely nice. Well I moved to Detroit and stared shopping at the Dollar tree located at 6138 West Vernor Hwy. There are several friendly nice cashier's there but there is a certain one lady that is always rude. Everytime I go through her line she always has an attitude and it's not just to me either. A few days a go my son went through her line with his friend and she was very rude. Well today my 5 yes old child went through her line since no one else was in line and she walked over alittle and this cashier kept saying to my child are you in line or not really rude. Well my child was .06 cents short and this cashier handed her 1.00 back not giving me time to give her the change. The guy behind her handed her the .06 cents and we didn't even get a thank you come back. For goodness sakes the customer was a child. I'm sick and tired of this rude lady. I'm at the point of stop shopping at Dollar Tree period and I shop there several times a week but I can take my business elsewhere where.

It was my fourth time coming back to Dollar Tree, i was told the district manager didn't like that, for whatever reason, i was targeted for termination, always being spoken to for something, for example my manager said the pants i was wearing were not uniform, i had worked for the company previously 3 other seperate times, i also have seen and currently see present employees even managers wearing the same pants i was, what my manager claimed, was not in the handbook or a policy, i was told to complete unrealiztic tasks that i was punished for when they did not get completed. I never received my annual 10 cents raise, every other time i worked there i never receieved an increase of pay, was always paid $7.35 an hour, and had to first go around looking, find, and buy my own uniform shirt because they do not give you one, OR you could pay for a cheaply made overpriced one.

She threw my money at me and told me to get out of the store she works at the153 dollar tree and her name is bobbi i just hope that my complaints can be heard she was quite rude to the customers behind me as well please do something about her i would hate to stop going to the dollar tree in Hixson i want my experience of my family and friends to be nice and sweet but i felt hostility towards me

I am a 60 year old diabetic man. I have shopped at the Dollar Tree location on Missouri Av in Clearwater Florida since it opened. Today I was shopping (approx. $50.00) for frozen food, cleaners, and glassware. I while I was shopping, I needed to go to the restroom, as I have at this store many times over the years. Today the restroom was locked. I went to the front of the store to request the key and was told the manager no longer allowed customers to use the bathroom. I asked to speak to the manager, but he was no available. I was forced to abandon my buggy full of frozen food and leave the store. I was forced to go two doors down to use a public restroom. Once there I was forced to clean myself where I had soiled my paints, then return home to shower and change clothes.
I drove across town to another Dollar Tree store to make my purchases. Guess what, they have a clean public restroom. I am VERY upset over this thoughtless decision your store manager made. Please note that I intend to share this story with my AARP and Facebook friends. Largo is populated by a vast majority of retirees like myself ( on medication that doesn't allow them a lot of time to spare when they need to relieve themselves. I have never been forced to soil myself and I find this to be very discriminatory to older Americans. 🤬
I look forward to your response.
Ivan Flow
[protected]
[protected]@me.com

On friday april 13, 2018 around 2pm, I was in dollar tree in ne washington dc area.
I check my backpack in with the gentleman at the door he gave me a clothes pin with a number on it. I proceeded to shop around, I got to the cashier paid for my things went to get my bag from the gentleman and he could not find it. He went to talk to the "manager" that was on duty at the time and then she told me I have to wait on the "district manager". So as we my 3 year old grandson and my 13 year old daughter are waiting for like 15-20, then the "manger" comes back out the office to tell me that the "district manager" is stuck in traffic I can wait or come back. Yes I chose to leave to take the kids home and I got home around 4pm and call the police to report my things was stolen but to find out that the store "manger" should have called and made a report while I was there. I then call the store and by this time i'm talking to the dm, not to mention that the dm told me the guy came back empty handed and mention that his girl has the wrong bag and he was there to get his bag! No that he needs his bag! And yes the dm gave him his bag back on the note of knowing that 1 he don't have my bag in return for his bag.

From 4/13/18 to now its 4/24/2018 I have been calling...
1. Dollar tree corporate leaving messages... Every day and to be on hold for 48mins 30sec until I hang up.
Even listing to the phone ring for 18 min 58 sec
2. I have been calling the dollar tree store every day to hear the manger that was at the store on 4/13/18 is not at this store, also to hear that the dm is not hear today or call back this day and when I call back oh call back tomorrow after 2. I finally spoke with him on friday 4/20/18 about 3:30 and he was suppose to call the police to make a report and call me back with the report number.

Like I said it is tuesday april 24, 2018 and I have not heard anything form no one! Not the corporate office, dm, nor the police

I am very up set do to the fact that my persons was in the dollar tree hands and they allow someone else to take bag and they have
No remorse nor concern at all

The store hours say 9am been here since 5til i called the store 2times after 9 first time hung up on me 2nd no answer at 5 after 5 customers and i are standing outside the cashier comes to the door holds up her hand telling us 5 more minutes. They are finally opening the doors and its 912 4 customers have left already i used to work for dollar tree in des moines this is very unprofessional and unacceptable. If something were wrong they could of at least let us know.

I went shopping at my regular dollar tree in CA. I had a cart full of items that matched my coupons. I got up to the register and the cashier was super rude called me names. Said comments like "can you not read fime print" the coupon said 1 per transaction. It never said 1 per day so I asked him if he could show me the policy where it said 1 per day. He refused to show me the policy and told me that if I didnt pay for the rest of my stuff (stuff I didn't get to use coupons for) that he would have the manager kick me put permanently. Is there anything you can do? I spent over 100$ and I had coupons for everything

On April 20, 2018 at around 2 o'clock I went to shop at the Dollar Tree Store in Taos, New Mexico. While checking out with my purchases I was approached by an employee by the name of Mylinda Concha who told me that I was not supposed to be in the store and that I had to leave. I then proceeded to pay for my items when she proceeded to scold me in front of other customers and employees. I then told her that I had never been told to stay out of the store or or did anything to be told to stay out of the store. She continued to argue with me stating that I should I should take care of all my kids. I then started to leave when my cashier told me to contact their manager on Monday because the incident was totally uncalled for and she had no reason to leave her register to argue with me. If you look on your store camera you will find that I did nothing wrong .

I am a regular customer at this store in covington tennessee store number is 00543. I have been coming to this store for sometime and this store has went down hill I am about to the point I am going to start shopping at another dollar tree because one has gotten so bad with employees not in right uniform. On their phones while on the clock. The restrooms are one of the nasty places in there! I seriously don't think anyone cleans them. I think if your an employee of the dollar tree you should be in proper uniform and not wearing hats unless it is a work hat. I went into the store a couple of times and there was this young white guy that looked to me to be on some kind of drugs or drunk. The store it's self isn't clean 98%of the time you have some workers that are working then others that are just standing around doing nothing. 98%of the employees has earphones in while working. I was in this store again saturday around 11:00 or 11:30 on 4-21-18 and there a young white guy just standing around all I could get was the first couple letters of his name it was jo. So if you could please address these issues it would be greatly approximated.

I saw a cashier standing and asked her if her register was open since her ligh was on but she was looking outside. She didn't respond, so I started unloading my buggy, then she said kind of under her breath, "no I'm just standing here for no reason" so I said "what?" And she looked at me and said "what?" Very very rudely. After that only thing she said was "30.70" also very rudely. People like that do not need to work as cashiers, but be somewhere where they don't interact with people. This is the Sevierville, Tn store #2911 and her name is Cierra, well at least that's what on my receipt.

Canon city Dollar tree has the rudest worker I have ever seen . On Wednesday April 18th around 5 pm I was in the check out line # 3 when an employee Helen came to work. The outrages fit she was throwing was embarrassing to her boss who tried to calm her down. Then she approached a co worker and started in with her. complaining that she was hired as cashier and nothing else. This behavior in front of customer was uncalled for. It made me feel very unconformable standing in line. I though about leaving my basket and not coming back.

04/20/18 South Lebanon OH Store # 5638
I wanted to go shop at this particular store because last year because it is a larger store than the one in Lebanon. I was hoping to find the products I wanted at this store. The store was a complete disaster! There were boxes everywhere. Every customer I saw were complaining about how bad of shape the store was in. I even spoke to one woman who came from mason because she said she remembers it being such a nice store. I was unable to get to the products on the shelf because boxes were blocking them. I means mass boxes down every isle. The employees were just stacking them and walking away. I eventually just started looking at the boxes to find the product I needed. I had to open a box to get the product I wanted out. I was also trying to get wrapping paper but was unable to access it. You could only have one person going down the isle at a time. It got to the point I decided to go shop elsewhere. I took pictures, I heard one employee remarking in the back of the store that a customer is taking a video and laughed. This is unacceptable behavior for the employees. If they need to stock the shelves them bring a few boxes out at a time. I believe the manager was in charge of this procedure because and employee asked this particular man for a break. I hope this will be addressed or the employees receive the proper training on stocking shelves.

Dollar Tree store #1376
4525 Lafayette Road
Indianapolis, IN 46254

This store is constantly in disarray with full boxes of products blocking the aisles while the shelves are empty. The floors are dirty with spilled sticky liquids causing even more problems with trying to shop. I recommend that a regional or district manager visit in order to observe the mismanagement of this DT site.

I ask the manager at this store where some thing was and I know they have it just could not Remeber what aile.well in stead asking my i help or being nice she starts walking fast and i say excuse me she goes what, I ask her where the candle wax was and she said they don't sell those well the other lady that works there said yes we do. Anyways the manager was so busy in personal call where she could not help. This is thrid time I have came in with that crew and they was rude.the black that works up front is rude as well. She don't say thank u or anything and throw money at you. I go in there every day cause it is close to my house. But I will not go back as long as they work there.

At store# 3568 505 Piaget ave in Clifton NJ, i was shopping there with my 5 month old and 2 year old. When i got to the register there was one person paying for her purchase and i was next. Another customer prior must have left stuff on the belt and walked away. She was gone for a while, while we all waited in line, me and a few others behind me. The associate Alis didn't care that i was waiting, in line as we are suppose to with things in my hand and told the customer who left their things that she could skip the line and pay for her stuff. I was very upset and she just didn't care. When i got to her, and she was very rude. She didn't give me my change in my hand. So i left my change. Another associate named John who looked like the manager saw i left my change and when i explained to him about Alis, he also didn't care and looked at me like i had 4 heads. She was too lazy to put those items the women left to the side so everyone who was actually waiting could complete their purchase. I didn't know you were allowed to put your items on the belt and still continue to shop down the isles at the same time and get to skip the whole line of people who were waiting...

My wife and I were shopping today (4/18/18) when we overheard something that has us seriously reconsidering giving our business, and spreading good word of mouth for the Dollar Tree Corporation, if this is how business is run. We witnessed a Manager at the Washington Missouri location, with the name tag of Diana, angrily spat to the fellow employee working, with the name tag of Courtney, that because she gave her two weeks notice, she was not permitted to any breaks for the remainder of her time with Dollar Tree, but is to work. This illegal abuse of power was both shocking and sickening. Being business owners ourselves, and very involved in our church, and community we felt this employee deserved to be advocated for. Abuse of this kind is inappropriate and uncalled for. I do hope this is not Dollar Tree's standards. And, I hope to never witness this woman being verbally abusive again. I don't know how an employee giving notice of quitting, would entitle this Diana to feel the need to be rude, and inappropriately behaved, and to feel entitled to illegal use of power, but again, I hope this is NOT Dollar Tree's standards. Thank you, for your time.

Philip Malick

I'm a Dollar Tree customer for a long time. My honest opinion is: District Manager and highest positions need to care about the employees. Good people working there. I'm hearing all the time: "Employees are so rude", but the reality, customers are really really bad attitude, liars, problematic and worst.
Management, if you really care the customer service, start to treat your employees in a good way. I'm a customer, but I hate when some customers are damaging, complaining and stealing merchandise and the company give them the reason.

There was an associate at this dollar tree that was very rude and loudly arguing at another associate while I was in line to pay for my stuff. She was a short red headed lady. She was loudly complaining at this other lady and there were a lot of us customers around and I do not think that her actions were very professional and did not appreciate hearing it.

Went to Dollar tree yesterday and for some reason I didn't look at the expiration date on the yogurt. It expired in December. I have called that store for 2 days about 20 times. Called the customer service line stayed on the phone 46 mins left a message noone called back. Then called again over am hour wait still nothing. Its almoat May take that expired food off the shelf.

This is the second time I have complained about this store. The store # is 6066, 4250 Fulton Rd. Cleveland, OH 44144.
That store is disgusting and dirty. Toys laying in the aisles, bins overflowing with the wrong item in them, and just plain disgusting! No one cleans this store or tries to put things in the correct place.

It is walking distance for me, so I go there, thinking maybe they have cleaned it up. Just went on Tuesday, April 17, 2018. Same thing! Someone needs to go and look at that store. If I was a secret shopper, that store would get a -F!

No store should look that messy and dirty! There is a couple of Dollar Trees close by and they are both very nice and clean. Going to stop shopping on the one at Fulton Rd. You need a new manager! Someone who takes pride in being a manager at his/her store. Disgusting!