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Dollar Tree Stores / will not refund my money

1 United States Review updated:
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I visited this store at Belmont, CA and my cashier scanned one item twice by mistake. I noticed it when I was checking my receipt before I left the store and went back to her right away. I asked her to get my money back. Seems like nothing difficult to do, but she said "Just pick one item from the store to exchange because we don't refund." I told her I did not need anything else from the store any more so just return my money back. She kept saying she cannot refund any money. I felt it was wasting my time talking to her so I asked for manager. I explained the manager what happened and told her I just want my money back since I did not need anything else from the store anymore. The manager said same thing as the cashier that it is a store policy not to refund cash. I told her it is wrong and does not make sense since it's not really a refund nor exchange. But she insisted about no cash refund policy. At this point I felt absurd and left the store. What they are saying doesn't make sense! They took "no cash refund" too literally! It may be only a dollar, but I totally do not understand at all!!

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Comments

  • Dj
      10th of Feb, 2010
    0 Votes

    i had the same thing happen to me with a green dot card justed turn it in stolden and dont buy them i was told by walgreens that mexicans were sending a $1000 OVER THERE SO WL GREENS DONT CARRY THEM ANY MORE I WAITED A LONG TIME TO GET MY MONEY, NO MOST STORES DO NOT GIVE ANY MORY BACK ACE/ AVANCE, JUSTED HAVE TO BE VERE CARFUL OF WHAT YOU DO NEVER BUT A CARD ON TH EWEB TO MANY EYE AND EARS

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