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Dollar Tree Customer Service Phone, Email, Contacts

Dollar Tree
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Dollar Tree complaints 2961

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S
1:18 pm EDT

Dollar Tree sunday philadelphia inquirer

We are able to buy the Phila. Inquirer for $1.00 at the Dollar Trees in New Jersey. Within an hour, they are sold out. Previously, a few people would BUY every one of them. After many complaints, the Westmont store put a 3-paper limit on the Phila. Inq. However, within an hour AGAIN, they are sold out. Last week, there were two women who had accumulated an entire cardboard box of newspapers. How difficult is it to get people to buy 3 papers and give them two? Aparrently, they must work in teams to buy the papers to resell (possibly at churches). The Inquirer is now $3.00 so there must be profit it what they are doing.

I told the checkers that they should ONLY sell one per person. Who needs more than one paper? The gentleman was very exasperated and said "it says on the door 3 papers per person". Is that any way to treat honest paying customers? I said there was something unscrupulous going on and they were perpetrating it!

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9:38 am EDT

Dollar Tree refund

I went into the store on August 25th to make purchases that totaled almost $30. Apparently, I didnt have enough money cause the cashier told me that it cleared 4.62 and still had a balance of almost $26. I told the clerk I would be back and proceeded to call my bank. They informed me of some transactions that I had made and I didnt have enough so I sent my kids in the store to let them know I won't be purchasing the items I left in the basket and I was sorry. Well yesterday (28th), the amount cleared for $4.62 but no items were removed. I would like my money back.

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J
7:24 am EDT

Dollar Tree store manager at #4482

I had an item that I returned and the cashier had the Store Manager to explain even with my receipt I could not get a refund. She left and the cashier had to call her for her key to finish transaction but she took off to go on her break. This was on 8/26 at 13:37 so we had to wait and she does it quickly and calls me doll. Then when she hands me my receipt she calls me baby and as I am leaving she yells out so the customers can see her as if I was rude to her. So I turn around as I left telling her to have a nice day. This kind of action is uncalled for. I teach my staff no matter what you give 120% for that customer is paying your salary. Period.

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Update by Jeanette Augustine
Aug 29, 2017 7:27 am EDT

Please call [protected] Jeanette Augustine

Update by Jeanette Augustine
Aug 29, 2017 7:26 am EDT

Waiting to hear from Corporate

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4:09 pm EDT

Dollar Tree store manager

Greetings! The store manager for Dollartree in Jamaica, Queens, Sutphin and 115th, Mrs Kaur. She brings in Her boyfriend to the store to help her run the Store as a assisistant. He doesnt belong in the employees only area but she allows him to do and go anywhere. I also notice Mrs Kaur is using him to help her put the store together. Mrs. Kaur, the store manager, also brings him inthe back room and aisles to do little smooching, which is totally wrong. I tackled her about it and now I have been given an ultimatum thatI should Transfer or lose my Job. I dont want to transfer so Im asking if someone can step in and help. I have been like a superviser for all freezer and fridges in the queens area. When Mrs Kaur was transfered to my store she changed alot of my schedule and broke it down to nothing. And also told the other Dollartrees in the Area that She needs me Full time. Now she wants me out of her store. Please help...

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4:01 pm EDT
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Dollar Tree bad customer service

Every time I go into the Dollar Tree on
3127 S.E Miltary drive suite 131 San Antonio, Texas
They are never smiling or ever greet you.
The manager is not a good example because she doesn't even smile or say hello when she passes you. Not a very good role model for her employees.
The cashiers never smile at you or says "HELLO" they just scan the items and take your money.
I loathe going in there cause I can't stand how bad the customer service is there. I take my mother every week. Sometimes two to three times a week. To see such bad unpleasant faces really is making me decide to take my business elsewhere. Please talk to the manger and her employees. Something needs to change. The General manager needs to address this. Thank you

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2:35 pm EDT

Dollar Tree out of date products in the store and a rude store manager

Just want to let you know that most of the stuff are out of date and the store manager doesn't do anything he is rude against the employees take hours away from old employees and give it to new ones that's why they all leaving . Check the products or that store is gonna have a problem. And have a talk with the store manager he is so lazy. And the store is also empty nothing is filled right.

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8:12 pm EDT

Dollar Tree employee doctor note

8/26/2017

Hello my name is Christine DiFiore and I am currently an employee for Dollar Tree in South Portland, ME 04106. I have been asked to get a doctors note for missing work because my child was sick. I have asked several other employees and they have not been asked to get a note when their child is sick and I don't think its fair treatment if I have to and they don't.

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9:15 am EDT

Dollar Tree wandella - rude employee - store # 1588 / dunn ave. jacksonville, fl.

I visited Dollar Tree on Dunn Ave. to purchase items for my children, when I arrived at the store it was not busy, and all the employees were in a group at the counter . They all greeted me, but when I asked for help . I was getting an attitude from the associates, that made me feel unwelcome. The store was a wreck, there was boxes of merchandise in the middle of a majority of the aisle. I tried to look for items myself, but could not find them through all the clutter . After I finished shopping, I went to the checkout counter . The associate totaled my transaction. When I attempted to give her money, she moved her hand, and dropped my money on the conveyor belt, the money was lost on the belt . She then belittle me by saying " We tell you people not to pay over there, I am not responsible for your money". I was in shock by the way she was talking to me, the customer behind me to call corporate . Do not visit this store, The store is dirty and the employees are rude. ticket# [protected] [protected] sale was on 8/26/17 at 9:09am

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8:58 pm EDT

Dollar Tree store manager

I was disrespected verbally by the store manager. I feel it had a lot to do with my race. She is of another race and gave me a "little talk". Her approach was nasty and disrespectful. She claimed I had a demeanor about me. Obviously she never has known one of my "kind". I am extremely instinctive and listen to my gut. I had a bad feeling about her. I felt that she was racist and had something against me personally. I happen to be Indigenous American.(Native American) I have light skin so maybe she thinks I am White. I am racially and culturally different and she may think I am White so she expects me to be like a White person.

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7:07 pm EDT
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Dollar Tree I feel I have been treated with racism

I and my children have been vulgarly talked to and about by a Dollar Tree employee several times and prevented from going down isles by the same employee. She stalked us through the store nearly everytime we go inside the store. I have made numerous complaints to the manager and nothing has been done. Today we went in and she would not even wait on us at register and pointedly had another worker check us out as she took other people and the other lady was also rude and didn't help anyone after us; she just walked off.

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mel752
, CA
Aug 15, 2018 6:05 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i bought a 36 pack today and i opened it tonight and most cans have a pinhole size hole in the top and its spilling out! was 60$ and im a devoted bud red 👆 fab. please help!

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7:06 pm EDT
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Dollar Tree I feel I have been treated with racism

I and my children have been vulgarly talked to and about by a Dollar Tree employee several times and prevented from going down isles by the same employee. She stalked us through the store nearly everytime we go inside the store. I have made numerous complaints to the manager and nothing has been done. Today we went in and she would not even wait on us at register and pointedly had another worker check us out as she took other people and the other lady was also rude and didn't help anyone after us; she just walked off.

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Nanabooboo
, US
Jun 08, 2018 3:38 am EDT

My teen and I also experienced that in Lynnwood and Edmonds, Hwy 99 Dollar Tree locations. In the Edmonds area branch, they followed my teen around while he was shopping with me, and about 1.5 yrs later at the Lynnwood location, the store clerk denied him use of their restroom facilities though she was very willing to let others use it.

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D
4:41 pm EDT

Dollar Tree customer service

I shop at this Dollar Tree at least 3 to 5 times a week and today when I was shopping I heard someone swearing and being loud and complaining about working there and fusing about how much had to be done every other word being a cuse word as I got to the section where they were I saw 2 employees standing on the isle I was even more surprised to find out when I looked at the name tag that this was an assistant manager doing all this swearing in front of customers! Her name was Miranda I couldn't see the skinny young guy she was talking to name badge but he wasn't the one doing all the swearing. It was bad enough I had to hear it but my grandson shouldn't be subjected to this kind of language! I walked out. I mentioned this to a friend of mine at bingo and before I could tell her the girls name she said "let me guess Miranda" turns out she has had problems with this manager to.. Needless to say I am telling everyone I know how this went and I promise u this none of us will be returning to this store. This is how your managers treat there customers?

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C
11:31 am EDT

Dollar Tree fire hazard! (store condition)

I walked into this dollar tree today. I almost turned around and left.
Store is extremely filthy and hard to walk around in. My concern is for the elderly...they could fall and get injured. Also, kids like to put things in their mouth and who knows what germs are in there. It's a fire hazard!

Store is @3300 I 40 East Suite 200 Grand Plaza Amarillo Tx 79103

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A
12:35 am EDT

Dollar Tree cardinal puzzles

I purchased 2 cardinal puzzles two days ago. Both puzzles were missing a piece of the border. I am a regular dollar tree customer and normally have no issues. This though has me upset. I would like to continue to purchase my puzzles from your stores as you offer a large selection to choose from. However this has me very discouraged from doing so. My email is [protected]@gmail.com

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6:31 pm EDT

Dollar Tree an employee

We went into dollar tree and the employee working was very hateful . she told is to leave the stroller at the door which was no problem . I have a 1 year old so I let her walk while we was in the store looking around she kept giving is dirty looks and making comments towards us . We was talking to one of our friends about how we would get to her as soon as we could that we didnt have the stroller and the employee yelled across the store at us saying well sorry but you cant push that in the store . She was very rude about it. We wasnt even mad that we couldn't take the stroller . We decided to leave due to the fact the way she was acting towards customers . When we got out the store she followed behind us and was cussing and being very disrespectful towards us . She told us that she wasn't afraid of us to keep walking . She wasn't wearing a name tag so we couldnt get her name and she left customers in the store to follow us outside and act the way she did . She also had someone who wasnt working there helping her with merchandise and other stuff. We asked to to speak to a manager and she told us that we couldn't. We have never had any problems with dollar tree until today and we won't be returning to it anytime soon . If this is the kind of employees they are hiring then good luck to having customers . People was leaving due to the way she was acting . She is black and wears glasses . Like I said we can't give you a name because she failed to wear her name tag . I also dont like the fact she did all this in front of a 1 year old and on her job at the time too.

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4:32 pm EDT
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Dollar Tree district manager and store manager

District manager Tracy outta Fayetteville ark. And store manager brayde are they worst people to work for. I am currently an employee but will not go back if they are still under dollar tree. I can not go any higher up due to me having children and my ability to work and that is discrimination. I will never step back into a dollar tree again due to the fact you have disrespectful "higher ups" in this company.

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12:37 pm EDT

Dollar Tree policy & procedure

I visited your Elmont store on Dutchbroadway in Elomont, NY. The staff is always rude and make up different policies. I was purchasing 3 ten dollar gift cards and was told I can only purchase with cash which is not true because I can go to your other location and purchase with my credit card with no issue. There should be no difference between locations even if there is a difference in the people that frequent the locations. I was not purchasing a green dot card, I was purchasing your store cards. On top the manager Mr. Persuade was rude and when asked for a corporate # to call I was given the wrong number and the cashier Sandra just as rude went to get cash to make purchase 2 min and she told me I would have to wait for her to take the next 3 people on line. Sometime in the minority areas the employees have the worst attitudes that you don't get in other areas and sad to say this isn't my local store. Poor management and staff in the Elmont location.

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10:36 am EDT
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Dollar Tree manager

Aug 8, 2017 I was in your store #5603 Orem, Utah 84058. I like the dollar store and it's fun to go into. It was a little busy and the man who was working the
front Sales associate Michael was waiting on customers and keeping his cool He was about 65 Years . He called the manager to have him help him and the manager would not come finally after 15 to 20 mins he came and in front of all
of us he got mad at the associate we all said something to the manager. The manager was dirty, he looked like he was a sleep, I could not smell it but he could of been drinking. The store a mess. He was rude and a very bad employee running the store. He is going to hurt your business. The dollar
tree is just a few blocks from home. I hope you do something about it.
Thank you for listening to my complaint

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4:37 am EDT

Dollar Tree shame on you

The store I visit is always dirty, but today was the worst situation I've ever seen there. They were probably cleaning the shelves and everything they used for it was on the floor, wet and filthy. The fridge was open all the time and maybe you don't know but it's bad for products in it. and the rug was dirty AF! Clean your place before inviting customers. Close it for a day and do the cleaning.

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6:50 pm EDT

Dollar Tree staff

Hello your staff member yelled at me and my friend and my fiancé about throwing [censor] around the store and came over and yelled at us and then loudly spoke grow the F**K up and I don't know her name but she has blonde/brown hair with piercings on her lip I think. I would like you to talk to her about her attitude and how she shouldn't of said the extra crap. Thanks
Jennifer
You may contact me at(540) 407-0743

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Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Associate was posted on Apr 17, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2963 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 21 21 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number
    Orders
    +1 (877) 530-8733
    +1 (877) 530-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 4 4 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number
    Customer Service
  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
Dollar Tree Category
Dollar Tree is related to the Retail Stores category.

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