Menu
Dollar Tree Customer Service Phone, Email, Contacts

Dollar Tree
reviews & complaints

www.dollartree.com
www.dollartree.com

Learn how the rating is calculated

1.1 2962 Reviews

Dollar Tree Complaints Summary

92 Resolved
2868 Unresolved
Our verdict: If considering services from Dollar Tree with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Dollar Tree has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Dollar Tree. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Dollar Tree reviews & complaints 2962

Filter reviews by rating
5
1 review
4
0 review
3
0 review
2
1 review
1
0 review
Sort by:

Newest Dollar Tree reviews & complaints

ComplaintsBoard
R
7:12 pm EDT

Dollar Tree out of stock everyday items

As a former retail manager with 40+ years experience it bothers me when
I go to several stores here in the Nashville TN. region and find the stores in total disrepair empty shelves. stock carts sitting for several days without items on the shelves. When I ask for the items I am told we don't have time
to look or the truck didn't bring the items I am looking for. I sold my stock
in Family Dollar to Dollar Tree and was happy to think your company was
the one to do my business with but I guess I was wrong. Managers need to be taught that if they don't scan the outs order the right products the company
will send items to meet the stores max retail dollar footage. thanks for listening. Robert F. Foye

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
P
4:17 pm EDT

Dollar Tree sales associate angel

I am wanting to complain about the service that I received from your sales associate Angel at the Dollar Tree in Laurinburg, NC (store # 1039). I brought about 23 items back to exchange. She acted like she had a problem with the amount of items that she had to exchange for me. At one point during the exchange she got an attitude and threw an item back on the checkout area and went to look for the manager because she could not get the exchange to go the correct way. Once she located the manager named Debbie I heard her tell her that I brought this mess back to exchange. Plus I do not know if she was just tried or on something but she was just plainly unprofessional. Ms. Debbie took over the exchange. Another thing that bothered me was that another customer wanted her the help her get an Easter basket unstuck from some other baskets and she didn't have a problem doing that. I am sorry but if she does not know how to have respect for ALL customers then she does not have a right having a job in customer services. I loved shopping at Dollar Tree until today. I now will buy my merchandise for double/triple the price at other stores that offer great services. Catherine Owens [protected]@gmail.com [protected]

Read full review of Dollar Tree
View 0 more photos
Hide full review
ComplaintsBoard
T
3:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree bag checker

I entered the Dollar Tree in Washington DC on Benning Road N.E.before 2 p.m. on March 14th 2017.I knew from a previous visit they used to have someone at the door to take your outside bags and check them. I did not see anyone when I entered the store so I began to enter the store with my bags then of a male told me that I had to check my bag. I said you weren't at the door and he was rather unprofessional and somewhat nastily said well I don't have to be at the door there lockers over there. I had to looked around and he then said I was just coming in with my bags. if I was so I didn't know that they had lockers I don't come there often now, so he could have said excuse me Miss you can you please put your bags in a little. I left instead of going through any more hassle I left because I thought he was doing he was rude and unprofessional and he could have directed me in a more professional manner.I WILL NOT BE SHOPPING AT THIS location again.my email is [protected]@yahoo.com

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
T
1:24 pm EDT

Dollar Tree customer service and awesome refill spill

I'm a loyal dollar tree customer and usually spend about $40 every time I visit. I either have to go to Ohio or Kentucky to go to a dollar tree since I live in lawrenceburg Indiana. They're about 30 min from me, so no matter which location I choose, I have to drive about 30 min. I have been to the Harrison Ohio dollar tree numerous times, and every time I go, the employees are so loud and rude, yelling and cussing at each other from across the store and talking about their personal lives with a store full of customers. On one occasion, a cashier had her light on, and after people had put everything on the belt of her register, she would tell them to go to a different register that didn't have her her light on. The line was so backed up and people had 20+ items on her register belt that they would then have to put back in their cart and go stand in a huge line. On February 2, 2017, I had spent $42 on products, and like I said, had to drive 30 min there and 30 min back. I had gotten home only to realize that my awesome refill had spilled all over everything I had bought. They're always sealed and have the lid on tight, but apparently I had picked up one that wasn't sealed with the cap barely on. I feel as if the employees were doing their jobs, they would notice something wasn't sealed and to take it off the shelf. So I spent $42, and spent an hour of my time driving to and from this dollar tree, wasting my gas money and time only to have to throw everything I had bought away because this chemical that's always sealed had spilled on everything I had bought. Not to mention the fact that I had to clean up a huge mess on my floor after throwing everything away. I've called customer service about 5 times and left numerous messages. This happened a month and a half ago and I've never gotten an apology or a phone call from everyone. I sat on the phone for 30 min one day only to be transferred to another voicemail. I'm extremely upset about how poor the customer service is and upset with all of the money I've wasted on this horrible shopping trip and I can't even get an apology from anyone. This is ridiculous and I will not be shopping at this dollar tree anymore and will have to think hard before I walk into another dollar tree again. As a customer who always spends a decent amount of money, I expect to be treated well when shopping and expect at least an apology after 40 items I had purchased had to go into the trash.

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
S
1:17 pm EST

Dollar Tree harassment from the store manager

On two occasions of visiting the Dollar Tree in El Campo, Tx, I was harassed by whom I believe to be the store manager (Kathy Richardson). The first time was March of 2016. The most recent visit was March 3, 2017. During this visit she tried to bump me and she verbally assaulted me. Accusing me very loudly of sleeping with her husband. I am a respectable Christian woman with a respectable career in this town. It was very insulting and hurtful to have her speak such lies in this public setting. I decided against filing a complaint at the time because I'm sure she's acting out of anger-- although her anger is misplaced--but she is continuing to harass me. Today I was served with a no trespass order while on my job. I decided to file this complaint out of fear of what this woman may do next. Thank you in advance for your help.
Please contact me at [protected]@aol.com

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
S
10:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree staff

staff in Spencerport, NY is so rude, useless, grumpy especially older ladies working there on 03/09 in the morning, bad customer service.Every time I come they are just so unprofessional and short tempered, this store is closest to my apartment but because of them I will have to go to another store, having a bad staff you lose customers and this people should be more polite and helpful

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
B
11:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree store is never fully stocked

the shelves are always empty from health aids, to cleaning supplies, to laundry supplies, trash bags, mops, coffee, headache medicine, cough syrup and other items carried by the other dollar tree stores in the surrounding area.the neighborhood was very happy to have a store in our area, but because of the lack of merchandise we still must go outside of area. when you ask about out of stock items you are told they will be in after the delivery on thurs. or fri., you go back and shelves are still empty. there was a family dollar at this location and it transferred to dollar tree, is it being ran by the same manager? often because this is a low income area, we get companies that does not supply us with the level of service offered elsewhere.this has been ongoing for at least the last 3 to 4 months, please check it out. store #6504

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
S
9:22 pm EST

Dollar Tree 5099

I'm making a complaint about store 5099 Brooklyn New York this place is horrible Lisa is a totally pig and I am goin to go to the end of the road to get her cried she is very rude nasty and she is a pig she gets in people face and things she run the show as a customer and a doctor i am goin to the labor board of New York and I'm filing a law suite of her and this location she has no respect and should not be working here she can't even speak to people she is very u willing I have never had to experience such disgrace in a place with a manger like her running a place the workers are leaving because they can't stand her she is always sitting her ### and is always eating and never helping they have been so many complains and nonthing has been down but something will be done i am going to make sure his business get shut down for the lack of service they provide with a manager like her running a business she is a shame to be running a company that people enjoy going to she make people not want to shop like she is a pig Lisa the manger she is a big and I'm taking my complain to the labor board she has to go something had to change about her she need to go she shouldn't be working with people she had No personality to work with people pigs should be treats like a pig and would with pigs

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
A
9:09 pm EST

Dollar Tree cashier and manager would not refill my greendot card

I had an issue today at a Dollar Tree in Mohnton, PA The Cashier Brian was not aware of how to refill a GreenDot card, he mumbled under his breath if I can remember how to do this, then told me if I did not purchase the card at that store he could not refill it, I told him to ask a manager and the manager also said they do not refill GreenDot cards when I have refilled my Green Dot Card many times before at other Dollar Tree stores, was upset because I had to travel to another city in order to refill my GreenDot card. Someone should look into this because this is my nearest Dollar tree and would hate to have to travel far every time I need to refill my GreenDot card.

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
S
7:44 am EST

Dollar Tree racial and verbal abuse complaint towards manager - teresa

I'm a frequent customer at Dollar Tree store 03282 and I'm very displeased with the racial profiling and verbal abuse that I have seen come from a Manager name Teresa!
She is verbally abusive towards the co-workers she is very racist and she has called me a very disrespectful racist name during one visit. I've witnessed Teresa on other occasions laughing at handicap customers to the extent that another employee told her to stop and Teresa proceeds to curse at the employee and tell that employee to mind their business. I have called corporate office to complain about this because first I know there are policies to protect customers and employees from this type of verbal and racial profiling abuse! If action isn't taken then my next action is to contact our local news stations because we the customer are the ones who keep you in business.

Read full review of Dollar Tree and 1 comment
Hide full review
1 comment
Add a comment
C
C
Cindy Barret
, US
Mar 04, 2017 2:30 pm EST

I visited the Dollar Tree Store #05287 on 3/2/17 and the Assistant Manager (Dottie) was very rude to a employee using profanity at him and I asked her to please watch her language due to my 2 small children and she looked at me like I was crazy and mouthed the words f_ck you and kept using profanity at the employee and I heard the employee tell her she had best quit using that type of language before it gets too nasty and she told the employee to clock out and get the f_uck out of the store. The Dollar Tree has lost my business and other family members and friends of mine. The Public needs to be informed on how the Dollar tree is NOT family oriented

ComplaintsBoard
P
10:27 am EST

Dollar Tree cashier accused me of stealing after she rang me up and refuses to apologize

Dollar tree store #4560, 880 nw 125th street, north miami, fl 33161, [protected]. 3/01/17 13:09. at 1:09 pm I checked out with a total purchase of $4.28. I gave the cashier yulith $5.28 and she returned my $1.00 change to me. receipt # [protected] [protected]

I exit the store and am in my car backing up when the cahier yulith runs out to my car and says, hey, you didn't pay for your stuff. I gather my (2) bags containing a coca cola, extra gum, aaa batteries and (2) newspapers (.50 each). I show her the receipt for the purchase and say to her that you just rung me up, don't you remember, she says oh after looking at my receipt and proceeds back into the store. I said aren't you at least going to apologize, she kept walking. as she gets a little closer to the store entrance, I yell out again, "aren't you going to at least apologize". she throws her hand up at me to gesture "go on or whatever" and goes back into the store.

I then pull back into the same parking space, cut my car off and go back into the store. I immediately see a supervisor elisabeth leaving the balloon area. I explain to her (the supervisor) that the cashier accused me of stealing, ran out to my car, and refused to apologize when she realized that I hadn't left the store without paying for my stuff. I showed the supervisor elisabeth my receipt and she and I walked to the register where the cashier was. they began to speak in spanish and the cashier yulith shakes her head no. the supervisor then tells me that she said that she is not apologizing because I yelled at her. I told her that I asked her several times to apologize before I raised my voice. she refused and the supervisor said that I will have a talk with her later. I told her that that wasn't good enough, that I deserved an apology after she embarassed me in front of other customers and accused me of stealing.

The supervisor elisabeth asked her several times in spanish to apologize and the cashier yulith refused. she kept ringing customers and ignoring me like I wasn't even there. I then proceeded to tell her that I was calling the corporate office to complain about her. I took her name and told her that since she couldn't apologize, I would have corporate make her apologize. I told her that her pride would probably cost her her job. I then proceeded to tell her that you can't just run after people and accuse them of stealing without proof, and that dollar tree could be sued for something like that. I then said one more time, so are you apologizing or are not? she yelled out sorry!

My (2) complaints are: (1) you should train your employees not to accuse people of stealing or not paying for their purchases without first having proof. (2) if your employee is in the wrong, they should want to apologize. had she first apologized, this complaint would never had been filed.

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
A
2:18 pm EST

Dollar Tree bathrooms

went to use the mens restroom and it looked like it hadnt been cleaned in 6 months the floor was very dirty it needed swept and mopped bugs all over the floor the sink was very nasty as well as the mirror... the worst thing was the toilet and wall beside the toilet there was dried up poop all over the inside of the toilet and it was very very dirty and the wall beside the toilet had dried up poop all over it where someone whipped it there and it stunk very bad... Also the hole store was in very bad shape looked like it hadnt been swept and mopped in a very long time and trash everywhere... me and my family will never go back into that store... day of incident was 03-01-2017 my phone number is [protected] the store is on east main in the valley park center

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
Y
5:43 pm EST

Dollar Tree loud arguing in the store with managers and employees

IMy name is Yvette Hurdle I'm a frequent shopper at Dollar Tree stores. But never have I experienced anything like I just did at Store #4615 1583 New Garden Rd Greensboro NC 27410. There were several customers in the store it is 18:14 on my check out receipt I was in the store approximately 20 minutes you couldn't even concentrate on shopping for all the loud arguing between 2 manager's and an employee. Their voices are so loud its very disturbing and very unprofessional. So I felt that it needed to be brought to the attention of corporate office. I have been sitting in my car for 15 minutes another customer has came out stated they are still arguing in thee store thia is ridiculous.

Highly disappointed customer.

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
A
12:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree managers bad customer service

I live in Hickory North Carolina I was in your store on Springs Road and Hickory this morning at 9:15 a.m. exchanging an item with the receipt as I entered the store the manager and three other employees was standing up front talking about their personal life very loudly which is totally wrong I proceeded to ask her if I could Exchange the idea she rolled her eyes told me with an attitude should just get what I want .. I remember her from working at another store Dollar General she had a attitude then and still has one. Your company must not have much to choose from but as a person that has been in retail myself for 30 years her attitude will put you out of business this is my opinion

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
C
11:34 am EST

Dollar Tree no security and managers

My complaint is that I'm tired of seeing the same two managers. A young man name Justin and a young lady Iesha struggling day in and day out dealing with people stealing. You guys should get security at this Shattuck store. The stuff I see when I come. An I'm curious if you ever give them weekends off? They are always their especially at night time. You guys look short staff. This is a concerned longtime shopper.
Sincerely, Carol

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
K
10:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree racist employee tracy.

My boyfriend and I went to the dollar tree on kemp st. In wichita falls texas. At around 8:46 p. M. We had just walked into the store and apparently they were closing soon, and the check out lady 'tracy' (If thats her real name) was very rude and had a bad attitude. She screamed at me and told me to hurry up.
When we made it to the check out line and it was finally my turn, I asked tracy if she could double bag our stuff because we walk and dont drive. She rolled her eyes, and aggressively seperated my stuff into three separate bags.
So my boyfriend asked her why she was throwing our stuff around, (Considering we got eggs, which were broken when we got home) she then yelled at him (Tracy) - "if yall didnt come in so late then I wouldnt have to be in a rush"
(Steve my boyfriend) - "if you dont like working here you should go home"
Which she replied, (Tracy) - "if you dont like the service then you #### should go back to mexico"
We were both shocked..
We shop there all the time and have never had a problem. And he is darker skin toned and yes we are two men in a relationship, but that gives her no right to be racist and homophobic!
That was the worst experience we have had ever!
The store number is (1997) wichita falls tx. 3916 kemp blvd, suite a.
If you would please give me a call back at [protected] my name is kyle robertson
Thank you

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
H
1:23 pm EST

Dollar Tree the restrooms at the lincolnton location in nc

I have visited your store at 644 Center Dr, Lincolnton, NC 28092 twice in the past month and the mens restroom was out of order both times. I decided to open the door and look for myself as to why it was out of order. Turns out there is poop all over the toilet and floor that hasn't been cleaned is WEEKS. The ladies restroom is just as disgusting and also needs cleaning desperately! This is absolutely uncalled for and there can be potential diseases in these bathrooms. Take care of this problem immediately!

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
J
9:52 am EST

Dollar Tree employee

February 7th - The young lady in this store named Jennifer is RUDE. She doesn't acknowledge the customers and she needs improvements on her customer service skills. Long story short, she was sweeping and I asked her if this particular line was open, she never looked up and responded with, "Hhmmm, hmm" instead of a yes or yes ma'am. Strike 1.She came over, rung me up and I laid something to the side that I didn't want. As I'm leaving the store she proceeds to tell the lady behind me that handed her the item, "yeah, it's like to much to put it back where it came from". Won't be shopping there in the future. I don't do RUDE. I can spend my money in another Dollar Tree that has warmer greeters!

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
J
3:46 pm EST

Dollar Tree customer service

Date of incident: 2/23/2017
Employee number: N/A
Full description of incident: I recently lost a section of a wallet containing a car key and a couple of important cards. As I had shopped previously in the day at the Dollar Tree store in Lakewood, WA., I decided to go in person to ask if they had found a section of a wallet. The answer was no. Later in the day, I telephoned the same store and politely informed the girl on the telephone that I was recently there asking if a section of a wallet was found, before I could say anything else, she rudely interrupted me and stated "No, we have not found any wallet, there is no wallet here." I had to remind her that I was the customer and was not finished talking before she rudely interrupted me. She continued on stating that "I told you we have no wallet here." I again reminded her I was not finished talking (explaining I was in there earlier asking about the wallet is NOT asking about the wallet). I had to raise my voice and tell her I had a question. Finally she said "OK, ask." I loudly asked if she found a car key. Now, she did not ask me to hold to ask other employees, including the manager, instead she rudely said "No." And I just said thank you and hung up on her while she was blabbing about something else.
I would appreciate that this employee, possibly African American or Hawaiian/Samoan, gets additional training toward listening to what a customer is saying rather than assuming. If she does not understand, she ought to have the skills to ask questions to better enhance her ability to understand a customer. I will continue shopping there, however if that keeps up, I will take my business elsewhere. Being rude to customers, especially with something extremely important, for no apparent reason is unethical and unacceptable behavior. I demand this type of customer service be addressed promptly without further ado.

Thank you

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
T
6:41 pm EST

Dollar Tree manager/clinton

I shop at this store #4231 frequently as it is 1/10 of a mile from my house. Saturday Feb 18 2017, I purchased a lot of items as well as 2 birthday cards. One card was $1 and the other was .50 cents. When I got to my car I realized I had been overcharged. I went back into the store brought this to the cashiers attention and she called her manager. He told me the card was $1 . He never looked at the card nor my receipt. I told him this particular card was .50 cents. He continued to argue with me. I couldn't believe this was happening. He opened a register at this point as I stood there not real sure what to do. He ignored me as I tried to talk to him. Finally he took the card from me and scanned it . It scanned .50 cents just as I had said in the beginning. My feelings were hurt and I was embarrassed in front of all the other customers. I realize this was just .50 cents but it was also the principal. I was overcharged. I got my .50 cents but he never looked me in the eye nor did he apologize for the mistake. All I got a hard time which was not necessary. I run the Holiday shop at my elementary school and I have done a lot of business with Dollar Tree. I am shocked that you would employ someone like this. He was mean and rude to me. It will be a long time before I return to this store.

Read full review of Dollar Tree
Hide full review

Dollar Tree In-depth Review

Product Variety:

The Dollar Tree offers a wide range of products to cater to various needs. From household essentials to party supplies, their inventory is diverse and extensive.

The quality of products at Dollar Tree may vary. While some items may be of decent quality, others may not meet the same standards. It is advisable to check the product thoroughly before purchasing.

Dollar Tree does not carry popular brands as their focus is on providing affordable options. However, they do offer generic alternatives that can serve the purpose.

Pricing:

Dollar Tree is known for its competitive pricing. Their products are priced at $1 or less, making it an affordable option for budget-conscious shoppers.

Customers find value for their money at Dollar Tree due to the low prices and the ability to purchase multiple items without breaking the bank.

Special deals and discounts are not commonly offered at Dollar Tree. However, their everyday low prices make up for the lack of promotions.

Store Experience:

The store layout and organization at Dollar Tree are generally well-maintained. The aisles are neatly arranged, making it easy for customers to navigate and find what they need.

Dollar Tree stores are usually clean and well-maintained. However, occasional instances of untidiness may occur due to high customer traffic.

The staff at Dollar Tree are known for their friendliness and willingness to assist customers. They may not always have extensive knowledge about every product, but they are generally helpful.

Online Shopping:

The Dollar Tree website has a simple and user-friendly design. It is easy to navigate and find products of interest.

Product search on the Dollar Tree website is straightforward, allowing customers to quickly find what they are looking for.

Shipping and delivery processes may vary, but overall, Dollar Tree provides a reliable online shopping experience.

Customer Service:

Dollar Tree is responsive to inquiries and complaints. They strive to address customer concerns promptly and efficiently.

Return and exchange policies at Dollar Tree may vary depending on the item. It is advisable to check the specific policy before making a purchase.

Overall, customers are generally satisfied with the customer service provided by Dollar Tree.

Community Engagement:

Dollar Tree actively involves itself in local initiatives, supporting community events and organizations.

As part of their corporate social responsibility efforts, Dollar Tree engages in various initiatives to give back to the community.

Dollar Tree supports non-profit organizations through donations and partnerships.

Loyalty Program:

Dollar Tree does not have a loyalty program. However, their low prices and value for money make up for the absence of such a program.

Enrollment and use of a loyalty program are not applicable to Dollar Tree.

Personalization and customization options are not available at Dollar Tree due to their focus on providing affordable products.

Business Expansion:

Dollar Tree has a significant number of locations across the United States, making it easily accessible to customers.

Expansion plans and growth strategies of Dollar Tree are not publicly available.

Dollar Tree has a strong market presence and competes with other discount retailers in the industry.

Sustainability:

Dollar Tree has taken steps towards environmental initiatives, such as reducing energy consumption and implementing recycling programs.

They are actively working towards reducing packaging waste and promoting sustainable practices.

Dollar Tree is committed to ethical sourcing and fair trade practices, ensuring that their products meet certain standards.

Overall Rating:

Pros of shopping at Dollar Tree include the wide variety of products, competitive pricing, and friendly staff. However, the quality of products may vary, and popular brands are not available.

In conclusion, Dollar Tree is recommended for budget-conscious shoppers who are looking for affordable options. While there may be some drawbacks, the overall shopping experience at Dollar Tree is satisfactory.

How to file a complaint about Dollar Tree?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all information provided is correct.

8. Submission process: After reviewing your complaint, click the 'Submit' button to formally file your complaint or review on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint or review, regularly check back on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or from the company itself, so it is important to stay informed about the status of your complaint.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Dollar Tree customer service

Website

www.dollartree.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Dollar Tree?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Dollar Tree Customer Service. Initial Dollar Tree complaints should be directed to their team directly. You can find contact details for Dollar Tree above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Dollar Tree. Discuss the issues you have had with Dollar Tree and work with their customer service team to find a resolution.