Dollar Tree
reviews and complaints

I went into the dollar tree store in Kissimme Florida today. I purchased a few items total of $21.50. I gave the chaser a $50.00 bill which she had to call the manager to approve. That was fine with me. The manager came over with an attitude and told the cashier to take a credit card from me She told the girl should could not give me change. I asked her did the entire store have less than $50. The store was very busy and I am sure she could have cashed a $50. The customer in back of me offered to break the $50. Bill but in a huff she went in her office and came out with the change.. she was the rudest person I have ever met. It makes me feel that I will never go back to that store. Even the cashier was embarrassed for her

Reading glasses are a ripoff. They are junk. They are made by melting the plastic to curve/diopter. Only the center of the lens is proper diopter. When reading the bottom of a page, the eye is looking through the lower part of the lens which is NOT the correct diopter and the eye adjusts/squints to compensate; same for when reading near/at the top of a page. Hold the DollarTree/cheap glasses about a foot from the eye and you will see the curvature of the lens. On a good quality pair of glasses, there is NO curve of the image; the page will always be in focus at all areas. Note I bought several different sizes and diopters. All suffer from same flaw.

Store Manager was the most rude employee i have ever encountered.

I asked the cashier if there were more batteries to restock since i was buying a bunch in preparation for a storm.

The cashier politely responded to my question and asked the manager. Elsie the store manager belligerently replied loudly and rude "pay attention to your line"

This response was completely uncalled for to the cashier. The line was long because the manager was not helping call for back up or helping ring herself.

I was trying to let them know the shelf was close to empty and there were other customers looking for D batteries.

I responded to Elisie' rudeness by replying "wow that was rude." I asked her "what her position was" and her response was "manager" in a snide and rude tone.

If dollar tree employees young girls who are nasty and rude to their employees, who are older mature adults when they are trying to help a customer then i will never shop at this company ever again.

She needs to be fired. I will spread the word to everyone i know that girl is nasty and not to shop and support a company that allows their managers to abuse their employees.

I want a written apology from that manager and I expect you to force her to apologize to that cashier.

I'm so tired of this store willingly and knowingly allowing people to bring their non-service dog pets into the store when they shop. It is illegal and nasty. I have witnessed customers telling employees that their dogs are not service dogs and the employees tell them they don't care if they bring them into the store. It is a health code violation by law. Some people are allergic to dogs and the problem is out of control with the amount of pets coming into the store on a regular basis. It is causing ill feelings among customers towards this store and employees and pet owners. It makes real service dogs have less respect and acceptance when there is so many pets being allowed into this store. I stopped shopping at Dollar Tree as it is a nasty place were people have no respect for others or integrity.

Why is it that when I go into dollar tree (and by the way I love shopping there) the cashier always asks if I need a bag and if I have change? I have 10 items and they want to know if I am going to carry them out without a bag? I love getting coins back in change. They round up so they dont have to give coins in change. Why is that? That makes their register short! Anyway, I want my coins (pennies especially) and I expect to get the correct change in the future. Thank you.

I usually enjoy being at dollar tree, especially because I'm a mom and teacher, however today was disheartening for me. My 8 year old daughter had to go to the restroom and the cashier was being lazy and didn't want to walk to the back of the store to open them. I asked her what the problem was she claimed that they "were out of service". This was not the case since others had been in them and no signs were posted. I asked well then what do I do about my daughter? She smirked and sort of laughed and said"I don't know" and walked away from me. I left my shopping cart full of items and let her know I was calling corporate. The way she carried herself and handled the situation was less than professional.

I went in to buy a bottle of nail polish and what I saw was shocking! Customers have opened the polish and tested it on everything, it is disgusting, the floor is covered in it too, I took a photo and will attach, I did call up and talk to the "main manager" and she was not helpful at all, I said "why cant you get the polish in sealed pkg and hang up so people dont open them, and she replied"sorry, we cant do anything about it, that is what they send us"and said"yes I know what it looks like, we cant help what people do"and then I told her"did you know there is a gang sign painted on the left of the shelves"? And she said"no, didnt know, maybe we can have someone see if they can cover that up, bye" and that was it, I know it is the dollar tree and not macy's but I do like to go there, but not with that manager not being concerned and the mess I might rethink my shopping there.

I was in the Dollar tree in Keyser yesterday when I happen to witness a cashier named Adrianna being very flirty and inappropriately touching the store manager Jason. This is not the first time I have noticed this. I have been in the store on at least 3 other occasions that I myself witnessed this type of behavior. I don't know what type of policies that your store has on stuff like this, but as an older woman I find it to be very inappropriate behavior and I am very offended by this type of behavior. A few minutes later when I proceeded to check out she came over and was extremely rude and had an attitude. I would assume that you have policies against employee sexual harassment and that you deal with this situation. It looks very bad on your company to have seen this and I hope you deal with it accordingly

I recently shopped at your new store on 138th st in the bronx, ny. I had the worst encounter with a manager there that is making think i need to hire a lawyer to solve this matter. While i was shopping, i ran out of room in my basket and put the items in my bag that i would be carrying them out in. I didn't hide the fact that i was putting them there and continued my shopping. As i was going to put laundry soap bottles in my basket a manager named cyrus came up to me and accused me of stealing. Now I am 53 years old and have never stolen anything in my life. I explained that i needed more roon in my basket for more purchases but he continued to be beligerent and took my items from me. He also took my basket so i had nothing to put my other purchases in. If i was walking out of the store i could see accusing me, but i was still shopping and never hid the fact that i put the items in my bag. It was wide open so anyone could see. I have anxiety issues and he made things so bad i had to stop shopping and leave the store. I will never shop there again and I will be contacting a lawyer on how to take care of this matter. He had no right to treat me like a common criminal and I am appalled at how he can get away with acting like that towards people. As I was walking out of the store I said I was going to contact his boss and he threatened to call the police on me. I don't know where you found this person but he's not getting away with treating me like that.

I was advised in Columbus, GA that dollar tree has implemented a .01 charge per bag. I was further advised that this charge will NOT be implemented to EBT customers. This is discrimination at its finest. Why is a non EBT customer treated any differently than an EBT customer. I need clarification on this immediately. It is unjust to ask one customer to bring a recycled bag or pay the fee but not ask another customer to do the same. I held on your customer service line this morning for more than 45 minutes. A rep came on and advised she would connect me. It immediately went to voice mail. I have not received a follow up call. I, and many others on social media are very disturbed about this double standard. I would appreciate an explanation.

The store manager shanna at Stanley NC is dating my husband who which an employee there also. They have been seeing each other for some time now. They both should be fired.. she is messing up our family and it needs to stop now. I just wish yall would pay attention to some of y'alls stores and stop this mess.. just open yall eyes please.. ask one of there Male managers he will talk if the money's right. I had payed him and he told me who my husband was messing with there.. open your eyes dollar tree

Thank you melissa Clark byrd

I have called the Dollar Tree on Walker South Road in Walker, Louisiana several times over the last few days.
I always let the phone ring 20 times or more
I have called at least 10 times and have never had anybody bother to answer the phone
That's at least 200 times the phone is ringing.
Has this store closed?
I know the managers there could give a hoot but at least they could do is answer the phone.
Maybe they can't answer the store phone because they are busy talking/texting on their personal cell phone
If this store is still open a district manager should come and clean house.
I will pay more rather then deal with this group of rude, don't give a hoot, just give me a paycheck people

I really don't complain since I am in the field retail and sales but I went into your dollar tree thousand oaks. I was paying for my products and my family and I shop there quite a bit no more after that service. Anyways the boy which at first wouldnt give me his name he said "what you can't read my name tag?" so whathappened was I was giving him the money $0.15 and I set down the pennies on the counter and he threw the receipt at me not handed it there was many witnesses and I said sir there's no need for you to treat me this way i'm a customer he says u threw pennies at me I said excuse me I was counting the pennies out of my hand and I set them down because I didn't hand them in ur hand u treat me like this. I was able to get name he would only give me his first name justin in thousand oaks I hate making a compliantbut this man was so so rude to me I will never ever shop here or my family because he was just so disrespectful to me no apologies for it nothing he cared less.

I purchased 5 bottles of this soda at the dollar tree in lynnwood wash on 1_9_2019 when I got them home my son drank one and said it was gross, the date on the bottles said april 2018 I had the bags they came in and the worker that sold them to me was there and said she remembered but because I didnt have receipt manager was rude about returning them. The product should not have been on the shelf with that date, I am gonna post this on social media so people know that your company sells out dated food gross