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1.1 2961 Reviews

Dollar Tree Complaints Summary

92 Resolved
2867 Unresolved
Our verdict: If considering services from Dollar Tree with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Dollar Tree reviews & complaints 2961

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Newest Dollar Tree reviews & complaints

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1:54 pm EDT
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Dollar Tree service

I went to pay and I had coupons the lady at the Register was huffing, puffing and rolling her eyes at me because she had to scan my products and coupons. I finished payed and went to my car when I realized I payed to much and she didn't credit the coupons. I go back in and asked for the manager. The manager comes to me like I annoyed like if I was bothering her. I explained the situation to her and she tells me that if the machine didn't take it there was nothing she can do about it. I explained that this is not the first time I used coupons at dollar tree and she took a look at the receipt for a little bit and went to check the products to come back and tell me that the coupon and products do not match. I tryed to explain it to her but she wouldn't hear it and would not refund me my money and just gave me back the coupons. Her attitude and cash register lady attitude really sucked. I was humiliated and embarrassed by the whole situation. Especially knowing that I used the coupons before and they passed just fine.

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8:47 am EDT
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Dollar Tree Discrimination actions on my 6 years old with autism.

I was shopping at store 6416 in Brownsville Texas around the southnost area, with my autistic son. my son started to get frustrated and impaction, he had a small episode. A few seconds later the store manager got on the intercom and made a announcement that quoted: " attention parents we need to keep your kids under control and next to you at all times. and an other reminder is. that if your kids brake anything in the store you will be obligated to pay for it" This was communicated on English and Spanish. As some that she made the commends all eyes were looking at us like we are bad parents and cant control my kids. Someone that know about this condition will understands my son behaver. This was the must embarrassing thing that my son and I have gone thru on a retail store. I feel like my son was and inconvenience to the store. I fell that my son was discriminated due to his condition. I was so frustrated that I Cry and that sad part was that my son was looking at me cry and he stated to cry and apologizing to me. Do you think it was necessary for them to get on the intercom and make those type of comments !?

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Update by Juosao
Oct 10, 2017 2:04 pm EDT

Thank you so much for your comment. The store was not busy it was about one hour to close. we were the only family with kids in the store at that particularly time my kids are well behave I have rules when we go to public places. I worked in retail my self for over 30 years as management so I could relate with frustrations in the retail market but number one priority is customer service. For an other customer to said that they do those type of announcements often it makes me think that it a lack of training in the chain of common. Also i want to congratulate you for being your self. I pray to god that my son becomes an independent person in the future.

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pIutonium14@pobox.com
, US
Oct 13, 2017 4:18 pm EDT

This is not discrimination. Basically the manager has to look out for the safety of other customers and employees. While I agree with you that making the announcement is going too far and he could have handled it better, you have to understand it in his point of view.

PS, I know this is off topic, but arguing with someone who is most likely 11, and calling him names shows your own maturity. I understand that afajda's comments are rude but he is most likely a child, what is your excuse for immature behavior?

Oh and before you comment. I am not the manager of the store, nor do I have any connection with Dollar Tree, or any of the posters telling you that you are wrong. I can understand you calling afajda ignorant, but the other poster made valid points. If you cannot discuss things in a civil manner then you probably should not have shard your story with us. Autistic or not it is your job as a parent to supervise your son. To keep him with you at all times.

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People are dumb these days right?
, US
Oct 17, 2017 6:05 pm EDT
Replying to comment of

Shut up 11 year old I hate when people try to be "strong" or "tough" >:[ SHUT UP ALREADY! P.s if you reply u are a [censor] :p

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Ambermn22
, US
Oct 10, 2017 1:49 pm EDT

Honestly? My son has autism too but that's not everyone else's problem I get a babysitter or go to the store when he's in school so I dont think your in the right on this one - if he was having a melt down or being disrespectful or loud in the store it's your responsibility to remove him from that store asap

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Author of the review
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Juosao
, US
Oct 10, 2017 2:30 pm EDT
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Replying to comment of Ambermn22

Please don't feel like i am looking for excuses, As you know, there are different types of autism. My son doesn't act like this, he is a calm kid. I refuse to deprave my son from public places because of peoples ignorance. I want my son to experience life as everyone is. My issues is that this situation should it be handle differently, I was the only customer with kids at the store and my son should not be treated that way in public. Thank you for your advice.

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Juosao
, US
Oct 11, 2017 1:13 pm EDT
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ASSuming, that is you. I did not mention that my kid was running or playing in the store because he was not doing that my son was using his hand as juster and making sounds with his mouths but because you are ignorant and you like to ASSume you don"t know. HERE EDUCATE YOUR SELF, READ this then ASSume.

AUTISM SPECTRUM DISORDER include social, communication, and behavioral challenges. These problems can be mild, severe, or somewhere in between.
Unusual repetitive behaviors and/or a tendency to engage in a restricted range of activities are another core symptom of autism. Common repetitive behaviors include hand-flapping, rocking, jumping and twirling, arranging and rearranging objects, and repeating sounds, words, or phrases. Sometimes the repetitive behavior is self-stimulating, such as wiggling fingers in front of the eyes.

DISCRIMINATION The Disability Rights Section of the Civil Rights Division of the U.S. Department of Justice handles complaints of discrimination based on disability in places of public accommodation, including all hotels, restaurants, "Retail Stores", theaters, health care facilities, convention centers, parks, and places of recreation.

If you need more education about it let me know or you could continue to ASSume.

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Juosao
, US
Oct 12, 2017 7:58 am EDT
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Who is talking about eye contact, read right.. by the way it sounds like you type the same comments all over again. are you getting pay by comments?

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Juosao
, US
Oct 12, 2017 10:10 am EDT
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look you misspell

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smartbutterfly
, US
Oct 25, 2017 10:13 am EDT
Replying to comment of Ambermn22

I think you are right and she is too in a way. Most everyone knows their kids and knows what they can handle form their kids. If you feel you can't handle taking your autistic child to the store and feel it would be in the best interest of yours, his and others in the store to not take him in, you are perfectly right in doing just that. I commend you as a parent for knowing and admitting that to do so might be an unpleasant experience for your child and others. However, if she feels that her son should not be denied the experience of going to stores than she has every right to do so. But the catch here is to know her and her son's limitations and to be respectful of others in the store. It's perfectly okay to take him out of the store should he seem like he needs a break. It would be the polite thing to do for all concerned. You're wanting him to experience the store should not mean that other people should be subjected to a less than pleasant experience. After all you can always take him back to the store later on. Besides if he learns to equate going to the store with a negative experience he might start to act out about going out or feel uncomfortable. I've worked in he medical profession for several years and have dealt with quite a few situations. I can tell you there is no shame in removing an autistic and or special needs person ( or any other child) from a situation if they need a break and then returning later. As for the employees in the store, I don't know if they knew that he's autistic . A lot of times parents don't take into consideration that their children's actions might make others uncomfortable because it's what's normal to them. I find that even people who have children who aren't autistic expect the world to be accepting of their children's behavior. they say oh they're just little or he or she is just that way or it's natural for a child to act out and we don't believe in disciple, timeout or removing them from a situation when they act out. It's not fair to the child, to other people in the store or even to you because you're not being truthful to yourself and admitting that maybe he needs a break. Not trying to be mean, because maybe you didn't realize that sometimes it's okay to remove him from the situation and give him time to break. Every parent loves their child and wants them to be as happy as possible and experience life to the fullest. I do hope this has not caused him to equate going out as a negative thing and that you two will have many great outings in the future. God bless!

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HilIl
, US
Oct 25, 2017 1:06 pm EDT

You must have been a bully in your life to think it is okay to harass children with disabilities. You also bullied me on my own review.

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shannxmm
, US
Oct 10, 2017 1:33 pm EDT
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First of all thank you for posting your experience on here. I'm not sure if there were any other children "misbehaving" in the store that day, but I would imagine that the store manager (and most likely the other employees as well) had become so aggravated that they decided to take matters into their own hands. From what you've said, I agree that the store manager came across as harsh when she made her announcement over the intercom. Theft is a common occurrence at dollar stores, committed by customers and employees alike (why do you think we have such high turnover rates?), so I'm not too shocked by what she did. During orientation, my store manager told all of us that for every product that gets stolen or damaged, we need to sell 20 more products to make up for the loss. Had I been the store manager, I would've left you be, and if you felt that your son needed to take a break from shopping due to sensory overload, then that's your call. As an Autistic employee of a Dollar Tree in Massachusetts (albeit one that hasn't disclosed their diagnosis to management as it my legal right not to), I can relate to what your son felt that day as I've been subject to condescending stares and insensitive comments at various points throughout my life for behaviors I had little control over.

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shannxmm
, US
Oct 21, 2017 6:42 pm EDT
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Quite the contrary. I regularly check and comment on sites like these to see how employees like myself can make shopping at Dollar Tree a more pleasant experience for our customers.

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shannxmm
, US
Oct 21, 2017 7:06 pm EDT
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As I've stated previously, none of my commentary on here has been negative towards Dollar Tree. I have been very respectful to those I've responded to and explained to them how the situation would be perceived on our end as employees. Thanking them for posting what they've experienced at any given store and apologizing to them as a way of expressing sympathy for it is constructive, not destructive, for Dollar Tree's business.

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2:43 pm EDT

Dollar Tree discrimination, retaliation, and would say harassment

My name is Eduardo Carrasquillo and I work for DC6, I have worked there for the past 2 years but in the past about 4 months I have been having lots of problems with a new manager named Jarrod Moyer, 2nd shift manager for shipping and that is the area I have been working at for all this years, this manager has followed me, yelled at me, and has used retaliation. I do not speak English so I don't understand what he is saying to me and what I do understand, I just reply "ok". I have a loud tone of voice and I don't speak the language i try to communicate with my hands. Anyways, I went to the office on the 28th of September for a rotation problem and wanted to speak to someone. I requested a translator that could understand what I was saying but one of my coworkers tried to translate but again they would treat me rudely and say I was disrespecting them. At that point I spoke to Joel Simms, when I stepped out I saw Phil and spoke to him and my translator explained that is my tone of voice, ok that was then on the 4th of October I got injured of my back witch i went to doctor and put me on light duty and the first day i ran the scrubbber but it made it worst, so yesterday i go to the ball station or inflation and I'm filling up balls and was there for about one hour and half and this is located right by the office of the managers, one of the managers named Varrick Chambers comes and gives me safety glasses and i understood him that i have to put them on i grabbed them and put then on the table b/c i was already done 2 boxes were already done and i had no more balls to fill, so i tell him ok and like i said put them 1on the table, he then starts yelling at me that i had to put them on but i was done had no balls to fill and he continued to yell so i was getting upset because he is yelling at me like he is my father or worst son i walk away to go to the bathroom and he goes and gets the other manager Jarrod and run after me then i stop and there they are talking to Jana Temple witch speaks some Spanish and she goes to me and says what happen and i say i don't know I'm heading to the bathroom, so they take me to the office with all this managers and Joel says if i also have problems with Varrick and i said i have no problems and was trying to explain what happen in the ball station and that i did not understand why i was there because i did not say anything at all to him i just walked away to avoid conflict so they just tell me that i have to give them my badge, i got suspended and i still don't know why for the past months I've been having problems if i have questions of things that i believe are unfair ext. i been feeling singled out never had such problems I'm a very hard worker, but the problem is with me all the time, there are a lot of things that could be fixed in this place but the first thing is the way they treat the employees, i know they are managers and they need respect but they also need to respect us, with a please and thank you is good enough and but yelling at us of giving us attitude i believe I've been retaliated and discriminated because i don't speak English and harrast by my manager Jarrod Moyer witch even when I go to the bathroom he follows me i don't know i have a family and I'm very hard working but for the past months I've been mistreated and now for this silly thing witch i don't understand I have been suspended, another thing I don't know what they say to each other and when I say my side of the story it seems that I'm wrong and they believe what ever they say just because they are managers. I included a photo where can see that there were 2 full boxes and that is looking and located right by the managers office and that after I finished is when all this happend.

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9:59 am EDT

Dollar Tree customer service in store

I was in the mebane location about 10 minutes ago. There was only one associate running register and one helping with balloons. I assume the one doing balloons was a manager. Once she finish she came over and said ill take next in line...so the other people motion for me to go. Once i get there she says loud i said the next in line im a black female so i took it to be racial. And degrading and most of all embarrassing. she then says do yall have a problem with her being next and and verse just letting it go she then states to me i didnt want you to be disrespectful to those who were waiting... Umm i was waiting to patiently. I was not raised nor am i now a racist . most people would have cussed her out and walked off. I suggest some customer service training...im a transit supervisor i deal with thousands a day and i teach customer service id never treat anyone like she did me...I felt like i was scolded like a child and far as respect where was mine as a paying customer im disappointed and ill never go to this particular location again !

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1:16 am EDT

Dollar Tree erika the manager

Stoped in the dollar tree on Atlantic in Brooklyn. This particular day we stopped in to purchase 75 beer mugs to host an event in. The lines were extremely long with only 2 people working the floor, which is usually the norm at this shop. I politely asked the team member if there was anyone to help out. She said the manager is busy. The manager finally came out and risky communicated to the customers that she is busy doing work in the office and couldn't support the team. This became and entire big situation. As your manager began to talk rudly to us and ultimately made the decision not to serve us at all. She also said some racial slurs and said that we was doing to walk out with the merchandise because we were black. This is unexceptable and me being a manager for a big corporation and knowing that people is everything. You need to really work with your managers or train them how to deal with difficult situations.

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6:51 pm EDT

Dollar Tree manager named miranda

Like to start out by saying I did shop at this store at least 4 to 5 times a week even more near holidays. I normally am not the complaining type but I have had problems with this manager on 2 seperate occasions the first being the end of september when I asked if they sold hammers she was talking to an employee when I asked and she just put her finger in the air at me.. I stepped to the side and waited just to realize they were talking bad about another employee using not so great language might I add she said ' im sick of that b* telling me what to do thats why im gonna take her job. I think most of the people that work here like me more anyway because im more laid back'. And right before she walked off she said 'Im sick of this f*ing place' Once she noticed that I was walking off she asked 'what did u want'. I asked if they sold hammers and she said 'tractor supply is next door' and walked off.? How is she a manager? Ok my second run in with Mrs. Miranda was October fourth not sure of the exact time but it was morning I would be able to give the time if I wouldnt have walked out and left my buggy of stuff sitting on the isle. My pastor and I were shopping for some supplies for the church when we heard loud cussing coming from the office in the corner of the store. We were not the only ones to hear it a woman with three kids left the store before we did leaving her items also. She said ' who in the hell left this f*ing mess in here. Im f*ing sick of these people. Nobody knows how to f*ing clean up after themselves. This s*t is gonna stop' like I said I had the pastor with me so we both headed for the door and when we got almost to the door Miranda walked out the office on her cell phone. Not to sure whats gonna be done about this but I think that it is ridiculous that we can't shop without hearing this mess and if this has happened to me twice how many other customers and kids for that matter have heard this or worse. I personally feel like she isnt manager material for one she doesn't know how to handle customers and two she can't handle her temper. Mypaster addressed this matter in church Wednesday night and im sure she has hindered your business because as long as she is in that store we will not shop there. We will keep her in our prayers and we hope to be able to do business with u soon and thank you for your time. We would love to hear back if thats possible.

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1:19 pm EDT

Dollar Tree customer service

I am at the Dollar tree on old Keene Mill road in Burke VA someone whose name tags stated management told me she had to close her mind even though I was the last customer waiting in line with a four-year-old child and had been standing in that line for 5 minutes already sent me to another hour the person in front of me had a hundred items maybe and I had to wait even longer was just very rude and my transaction I had six items would have taken less than one minute but she didn't she just closed her lane on me with no warning

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7:23 pm EDT

Dollar Tree I have concerns about store 03678

I have strong reason to believe that their store manager have been stealing from the safe and trying to pin it on one of the mangers that work there. I also have reason to believe that there is retaliation going on due to the fact the store manager there keep getting complaints. He is writing up his employees with out notifying them of such action against them. He have paper work that have not been signed cause no one knows of such. The store manager there is trying to build false documentation against his staff in fear that he would be found out. He also have a young lady there who he personally knows and trying to make manager she tell him everything if some is going to report or not so he can build a file against them. Its said that if the store manager leave he will try to have the other employees there lose their jobs. I'm tired of seeing good people get fired there just because know one listen to the staff complain about their store manage.

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shannxmm
, US
Oct 10, 2017 1:59 pm EDT
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Have you contacted Human Resources AND reviewed the Dollar Tree employee handbook with regard to this issue? Because if not, this is a serious allegation you've raised against your store manager (potential embezzlement here!). Without getting HR and your DM involved, you are placing yourself and your fellow coworkers in a position where retaliation becomes inevitable if your claims are indeed true. Oh wait, he's already begun retaliating; in that case you can report this to the Equal Employment Opportunity Commission (EEOC).

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12:58 pm EDT

Dollar Tree customer service

was at store #28 at Richmond ky line was backed up candy isle trying to pay one checker Tara was running her but off trying to do ever thing . other girl sitting in isle messing with stuff on shelf I ask her if she could help very hateful she said no she can handle it. there was a lot of mad customers that day what she was doing could have waited 10 minutes while she helped clear out customers. a pass dollar tree customer.

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11:05 am EDT

Dollar Tree overcharging — being charged for multiple items when fewer were actually purchased

On Sept 30, I shopped at the Fort Wayne Dollar Tree Store #719. I purchased cleaning supplies and several other items; among the items was ONE bottle of Palmolive dish detergent. I bought a few items for a work-related event (small metal easels) so later I had to turn in the receipt and noted I had been charged for TWO bottles of dish detergent.

This same thing happened about a month ago at the same store. That time I was overcharged by the clerk who added two additional items to the number of floral foam blocks I purchased. I also had to turn that receipt into work and knew EXACTLY how many blocks I had actually purchased but the receipt showed two additional ones. I went back that time with the receipt, ALL the items in my bag, and the clerk said he could not do anything about it, that I would have to come back and speak to the store mgr. who was not there at the time. Finally another clerk or asst. mgr. got $2 out of a drawer, put a note in and gave me my refund.

I am not going back this time for a $1 refund. However, I will NOT shop at this particular Dollar Tree again. I note that the clerks let things stack up on the counter before backing them and I think that is how these errors occur. I have not had such errors at other Fort Wayne Dollar Tree stores. The clerks at this store do not seem well trained.

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Maria Hernandez53
Houston, US
Feb 13, 2022 12:34 am EST

Dollar tree at Eldridge, Houston overcharges it’s customers. For the third time, they charged me for more items than I had purchased. (Usually 1 or 2 additional items). When I had asked for a refund they said sorry, they need supervisor. The supervisor finally came but did not help and was very rude. Not going to that Dollar tree again.

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11:45 pm EDT

Dollar Tree customer service/respect

I am a girl under the age of 18 and I went with my two friends also under the age of 18 into a dollar tree to kill some time. We had leggings on with no pockets and a tee shirt. 45 minutes later an employee started yelling at us from across the store telling us not to touch anything... we complied. Them about 5 minutes later she kicked us out. When I asked for a reason, she said you can't be in here. I do not frequent at the store. So how would she know my face. This is an employee that I have never seen before and she chased us across the store to Yell at us and kick us out. We picked up one thing with the potential of buying it and she told us to put that down and keep us at the store. We had money and we were going to do a $50 shopping. I live in Atlanta Georgia. Specifically in the part of Norcross

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10:35 pm EDT
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Dollar Tree an employee

I was at the Dollar Tree in Wilson NC on Wednesday afternoon October 4, 2017 ( store # 5224 ) and the cashier SHARON ( blonde hair ) was very RUDE to my children. She was yelling and screaming at my children. I did not appreciate her yelling at my children and telling them what to do. She walked around and made my children put items back that they had touched. That's my job, NOT HERS. Very unprofessional. I very unhappy with my visit at that store ! I was so ashamed I had to leave the store.

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4:13 pm EDT
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Dollar Tree cashier

I shopped at the Dollar Tree in the Plaza on State St. in New Albany, IN. on Tuesday 10-03-2017 around 230 p.m. Cashier named Amila waited on me and she was extremely unfriendly and RUDE. I dont understand why people like this have a job dealing with the public cause it is plan to see she doesn't enjoy or even like being around people. It would be in the best interest of the company to get rid of her. I will not shop at this store again as long as she is employed there. I was not the only one complaining and hopefully not the only one reporting her.

Thank You,

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2:00 pm EDT

Dollar Tree I'm complaining about the service from the manger

Corporate Office of Dollar Tree,
This letter is about the experience I encountered at your store located at 2840 Chapel Hill Road Douglasville, GA. 30135 on September 29, 2017 at 5:55pm. As I often do, I would stop at the Dollar Tree store that is in my community to pick up items however on September 29, 2017 it was a celebration that I wanted to be a part of and I made a conscience effort to stop at the Dollar Tree store to pick up 25 balloons. To no avail, could I ever imagine the havoc I would have encountered on September 29, 2017. Once I walked in the store I was shocked to see a very long line of customers with only one cashier present with 18 customers in line. I was customer 19 in line until someone behind me joined in. I waited in line until I decided to go see if I could locate someone in the store to assist the cashier that was currently assisting the 20 people that were currently in line. I proceeded to knock on the store manger’s door due to the line moving very slowly. As I knocked on the door I heard a loud obnoxious female voice screaming at me on the other side of the door to stop knocking on the door. I stop knocking and explain to the young lady through the closed door that the line was very long and the young lady (cashier) on the register needed help assisting the customers. She opened the door and said to me “stop knocking” on the door because she was busy and closed the door in my face. I was very humiliated and in disbelief. I know Dollar Tree does not permit this type of behavior from your employees nor this type of chaos confusion in your stores. As I was walking away the employee came out the office to open another register. I proceeded to get back in line to make my purchase for the balloons for my celebration that I was attending. Since the young lady came out of the office and decided to opened up another line, I shift over in that line because I was pressed for time and it was shorter.
As I get closer to be waited on after standing in the line for over 15 minutes, the cashier proceeds to LOOK OVER ME and started assisting the person behind me. I questioned the cashier on why was she assisting someone behind me instead of me since I was the next person in line to be waited on standing directly in FRONT of her. She verbally stated to me that she was not waiting on me and she did not have to. At this moment, I asked her for her name; she didn’t respond to my question so I noticed her name tag that read Manager – Cassandra. I expressed my displeasure to another customer in line and the Manager-Cassandra of the store denied my service to make my purchase for the balloons. When I spoke and stated how I felt about her behavior she walked away and came back with the phone calling 911 for the police to come to the store due to me asking her over and over to place my order for the balloons. I have never in the years of being a consumer have been treated rudely and to escalate her calling the police. I spoke to the police and in ending I never got a chance to purchase the balloons.
I am a regular customer, I’ve spent hundreds of dollars at this location and I have never had any problems in the past. I am positive this is NOT the way you train your employees to service YOUR customers. Cassandra is oblivious to the way she treats your customers. That should not be acceptable and she should be accountable for her actions. I would like someone to follow up with me about this situation. I have lived in Douglasville for over 20 years and I can honestly say I have never encountered this type of behavior from anyone that work in the neighborhood stores. I am also concerned with the lack of understanding I received from the staff member who manages your store. I don't know if she merely misunderstood my request, but she refused to let me make my purchase and resulted in calling the police. It’s clear to me that she needs more training on how to interact with the customers that come into the store. Cassandra displayed unprofessionalism and I am sure Dollar Tree have extensive training for their employees to serve their customers.

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Update by Customer Concern
Oct 03, 2017 2:11 pm EDT

yes it is

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5:53 am EDT

Dollar Tree abusive boss/employer

My employer susan hired me for freight at the Oregon city shopping center, but the woman who works in the morning named Lynne treats all products poorly. throws them around on the ground and even at the employees. (Mostly me)
She talks to me like i have down syndrome calling me an idiot and stupid. She doesn't give much direction on how things are supposed to be done then yells and calls me names because its not the way she wants it when she never specifically specifies.
She never trained me. Just made me do the courses on the computer and expected me to know where everything supposed to go. And if it's not how she never trained me for she throws it on the ground expects me to pick it up and reorganize.
No employee deserves this abuse. I don't feel safe nor comfortable working in a harmful and abusive environment. I'm putting my 2 weeks notice in and Ce la vie.

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5:05 pm EDT

Dollar Tree cleanliness of store

I love Dollar Tree.. I shopped there for all my children's bday party supplies and now I do my grandchildren as well.. I went into the Dollar tree on Inner Perimeter Rd in Valdosta, Ga and it was disgustingly nasty.. Stuff was scattered everywhere in the store.. Some isles you couldn't walk down and God forbid the filth in the floor.. I will never go back to that store again.. It was disgusting and I love my Dollar Tree's.. Never ever been in one like this and won't go back..

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11:57 am EDT
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Dollar Tree I am complaining about a manager at dollar tree named anthony castiglia

I worked at dollar tree and was having an issue with an employee and asked my manager if he coukd switch my shifts so I was. Not working with the one employee and he ignored my problems and everything. One day me and the 1 emoyee got into an argument and my. Manager anthony told me I should quit my job and put my 2 weeks in or get fired. So I put my 2 weeks in and he told me not to come back and that I was not longer allowed in the store. I feel that I should not have been fired or had to quit and feel he went about everything in a wrong way. I would love some feedback. This happened aroing july 2nd 2017. This was at dollar tree on 7 northern drive in troy n. Y.. I was also robbed while I was working there and was very nervous and had bad anxiety when cashing out. My manager did nothing to help or to make me feel more comfortable about the situation.

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6:03 pm EDT
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Dollar Tree customer service

I shopped at Hylan Blvd Staten Island NY store this morning. October 1st. I was shocked by manager and cashier disrespectful behavior. I asked for help returning my basket to front of store. They refused. I was told that's my job. I will never shop there again. I hope some one reads this and takes it serious. These women should not be dealing with customers.

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6:45 pm EDT
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Dollar Tree store and manager

The Frankfort indiana store is awful. Always messy, boxes everywhere, can never get what I need, and the manager is a total [censor]. The rudest person I've met. She has poor customer service and interaction. Idk her name but she's tall with short brown hair. I've waited outside the store for her to open it for over an hour a week ago. Bullcrap! I will now start shopping at the dollar tree in the next town over. I'm fed up with the poor customer service and store up keep. Please fix this bull. Thank you.

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7:40 pm EDT

Dollar Tree store manager miriam in el paso tx at n. yarbrough

The store manager there is very rude I've been going to the store forever and she doesn't help you out in where to find things she points while she walks again very nasty and also the customer restrooms is very disgusting never toilet paper and it stinks I had to ask for toilet paper and when you ask for it they give you attitude...Very unprofessional

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Dollar Tree In-depth Review

Product Variety:

The Dollar Tree offers a wide range of products to cater to various needs. From household essentials to party supplies, their inventory is diverse and extensive.

The quality of products at Dollar Tree may vary. While some items may be of decent quality, others may not meet the same standards. It is advisable to check the product thoroughly before purchasing.

Dollar Tree does not carry popular brands as their focus is on providing affordable options. However, they do offer generic alternatives that can serve the purpose.

Pricing:

Dollar Tree is known for its competitive pricing. Their products are priced at $1 or less, making it an affordable option for budget-conscious shoppers.

Customers find value for their money at Dollar Tree due to the low prices and the ability to purchase multiple items without breaking the bank.

Special deals and discounts are not commonly offered at Dollar Tree. However, their everyday low prices make up for the lack of promotions.

Store Experience:

The store layout and organization at Dollar Tree are generally well-maintained. The aisles are neatly arranged, making it easy for customers to navigate and find what they need.

Dollar Tree stores are usually clean and well-maintained. However, occasional instances of untidiness may occur due to high customer traffic.

The staff at Dollar Tree are known for their friendliness and willingness to assist customers. They may not always have extensive knowledge about every product, but they are generally helpful.

Online Shopping:

The Dollar Tree website has a simple and user-friendly design. It is easy to navigate and find products of interest.

Product search on the Dollar Tree website is straightforward, allowing customers to quickly find what they are looking for.

Shipping and delivery processes may vary, but overall, Dollar Tree provides a reliable online shopping experience.

Customer Service:

Dollar Tree is responsive to inquiries and complaints. They strive to address customer concerns promptly and efficiently.

Return and exchange policies at Dollar Tree may vary depending on the item. It is advisable to check the specific policy before making a purchase.

Overall, customers are generally satisfied with the customer service provided by Dollar Tree.

Community Engagement:

Dollar Tree actively involves itself in local initiatives, supporting community events and organizations.

As part of their corporate social responsibility efforts, Dollar Tree engages in various initiatives to give back to the community.

Dollar Tree supports non-profit organizations through donations and partnerships.

Loyalty Program:

Dollar Tree does not have a loyalty program. However, their low prices and value for money make up for the absence of such a program.

Enrollment and use of a loyalty program are not applicable to Dollar Tree.

Personalization and customization options are not available at Dollar Tree due to their focus on providing affordable products.

Business Expansion:

Dollar Tree has a significant number of locations across the United States, making it easily accessible to customers.

Expansion plans and growth strategies of Dollar Tree are not publicly available.

Dollar Tree has a strong market presence and competes with other discount retailers in the industry.

Sustainability:

Dollar Tree has taken steps towards environmental initiatives, such as reducing energy consumption and implementing recycling programs.

They are actively working towards reducing packaging waste and promoting sustainable practices.

Dollar Tree is committed to ethical sourcing and fair trade practices, ensuring that their products meet certain standards.

Overall Rating:

Pros of shopping at Dollar Tree include the wide variety of products, competitive pricing, and friendly staff. However, the quality of products may vary, and popular brands are not available.

In conclusion, Dollar Tree is recommended for budget-conscious shoppers who are looking for affordable options. While there may be some drawbacks, the overall shopping experience at Dollar Tree is satisfactory.

How to file a complaint about Dollar Tree?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all information provided is correct.

8. Submission process: After reviewing your complaint, click the 'Submit' button to formally file your complaint or review on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint or review, regularly check back on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or from the company itself, so it is important to stay informed about the status of your complaint.

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