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1.1 2962 Reviews

Dollar Tree Complaints Summary

92 Resolved
2868 Unresolved
Our verdict: If considering services from Dollar Tree with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Dollar Tree reviews & complaints 2962

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K
5:49 pm EDT

Dollar Tree employment and employment status

I was employed with Dollar Tree from May 1, 2018 thru June 15, 2018.

To be honest I truly liked working for Dollar Tree but I would like to work at a different store . If possible I would like to work at the Pinnacle store with is only two miles from where I live in Covington.

I have an issue with the Store Manager Jane Gordon, on Friday, June 15, 2018 as the store assistant manager was coming to work and the manager was preparing for the day, she (Jane Gordon) stopped at the register I was working on and proceeded to tell the assistant manager that she had to leave before she went off on someone and looked straight at me. This upset me because I had not done anything wrong. So on Saturday June 16th and Sunday June 17th I did not report to work because I was having anxiety issues with what the store manager had said on Friday. I take medication for anxiety and I explained that to Ms. Jane previously. So on Saturday and Sunday, I was not able to speak to anyone without being upset. I finally got in touch with Ms. Jane and she said since I did not answer her call or text that I had quit, which in fact I told her that I had not quit and if she felt that she had to write me up I would gladly give the response at the bottom why I was not at work on those two days.

This is some of the explanation to why Ms. Jane had been abrupt with me.
When I was hired on with Dollar Tree at Store 02722 and explained to Ms. Jane that I was on Disability and I could only work 20 to 25 hours a week and Ms. Jane told me that all the employees only get 25 hours a week which every week she had me down for 30 to 35 hours a week and with 2 days off, but on some of my days off she would text or call me from her cell phone stating that she needed a cashier, part was my fault because it was part of my job that I went in. After a month of working I had to report back to Social Security with my checks so they could log the information to my file. Well at the point I was over my allotment for the month. While at Social Security I called Ms. Jane and stated I would be late coming to work since I was still there. When I returned to work I tried to explain why I had to go to Social Security she totally avoided me, and the rest of the week she avoided me as well and then she made the statement on Friday about going off on someone. Also, several times a week there was one employee calling in that she would be late and she was my relief and I had to stay until she got there which was sometimes several hours before closing.

I would like a response as the whether or not I am still employed, fired. I would also like to know if I am rehire-able.

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Update by Kirby Trahan
Jun 29, 2018 5:51 pm EDT

Need an answer.

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4:11 pm EDT
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Dollar Tree unethical behavior - store manager "pamela"

912 E. Swan Creek Road.
Fort Washington, MD 20744
[protected]

on 06/25/2017 at approximately 8:30am as I stood in the check out line behind approximately 4-5 customers at the Dollar Tree located at the above address.. A older male customer requested that the Manager, Pamela, open another line, as the line has now grew to approximately 8-10 customers and Associate "Wendy" was the only cashier. The Manager loudly communicated "I have other things to do" The Customer responded, "The store is not closed yet and the line is long". Additionally, the customer continued to make loud comments that finally led Pamela to open a register and unfortunately, she began to make loud intrusive comments back and forth with the customer. To this end, the customer in which she was arguing with followed the procession of customers to her line and it appeared to have lead him to be the 3rd to 4th customer in line. Unfortunately, as the Manager continued to cash out customer, she and customer continued to argue aloud. At one point, she informed Wendy to take the customer into her line as she noted that she would not service rude customers and noted that before she service him that she would check out and "take my 10". Wendy encouraged Pamela to check out and "take her 10" and she would continue to service the other patrons. Wendy further commented that she was going to call the police to have him removed from the store. An additional attempt to cease the argument came from a customer in Pamela's line who encouraged her not to argue back - however this was not successful. As I proceeded to cash out with Wendy, I noticed that she was frustrated and was quickly scanning my items. I noticed that she was scanning the same items duplicate times. I requested that she check the monitor to ensure that everything was accurate and her curt response to me was "I am trying to get you out of here". I reminded her that I have not been rude to her and therefore I do not expect the same in return - she quickly apologized. I don't usually frequent this Dollar Tree as it appears grossly unorganized and lack minimally good customer service and this is not where I choose to spend my money and only f it is the last resort - and last night it was. Funny how store in the Hampton Roads area operate exceptionally different than those in Northern Virginia. This email/complaint comes as (1) I was embarrassed for the Manager - Pamela. It appears that she could benefit from a customer service training and a performance plan that causes her to enhance her store, quality of customer care and the scheduling of employments and her overall attitude. I'm sure this can be a driving factor in sales. (2) It was unfortunate that many customers had to witness this event. Everyone stood quietly as though we were watching an enactment of a play. and Lastly, (3) the ultimate reason for this email was due to sheer fear. As I stood quietly, I commented to the patron behind me that I was afraid. I have NEVER witness such as this between a Manager and Customer. My fear was so paralyzing that I was overcharged $4.00 for items due to Wendy's quick scanning, However, I refused to return to the store. This store can further more benefit from secret shoppers and basis.

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Update by Ms. J. Petty
Jun 26, 2018 4:12 pm EDT

No update at this present time.

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C
4:00 pm EDT

Dollar Tree cashiers unethical behaviour

I am a frequent shopper at Dollar Tree.
I entered on the left side and then made my way to the right side of the store. As I entered the food aisle, I noticed one of the cashiers enter the aisle and stared at me. She turned and left and a few minutes later, another cashier does the same thing.

Not sure what that was about, but I continued to shop. On my way to the register, I overhead one of the employees: The police was called for 2 habitual thieves that had entered the store and was in the back removing stuff.

Certainly, it had nothing to do with me. I am not a shoplifter and do not appreciate being treated like one. The way cashiers acted in the aisle I was in, made me very uncomfortable. They were too obvious with their actions.

My family and I will not be shopping there again.

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Maggie08182002
, US
Jul 01, 2018 4:24 pm EDT

I usually shop at the Bel Air Md, Boulton St store. The store is messy...merchandise is thrown on the floor or moved to another store area. The merchandise that makes it to a shelf is in disarray. There is trash everywhere and the floors are very dirty. I’m ready to help the manager by sorting and organizing merchandise to make the store more presentable and appealing. Unpaid of course. I’ve read similar comments about other stores with the same problems. Where is your policy on cleaning, merchandising, etc. or don’t you have one?

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@#$%^&*
, US
Jun 27, 2018 4:47 pm EDT

to whom it may concern i think it is bogus when you get fired for hugging someone and u dont know who this person is all you know is that some one made a complaint on you now dont you think if it was that serious you would have made a police report and you never seen the supposed video or this supposed people that say this bogus accusing me of sexual harrasment when i have no earthy clue who this is why wait til wednesday to suspend me when this happened supposedly over a month now i was terminated for hugging someone i dont remember then to put the icing on the cake they cant get the lies straight one minute its she got fired for stealing out of the register and panhandling next its flirting with grown ladies then it sexual assult then etc... u see they cant even get the lies straight the dm was mad that i came to her store anyway so there it is she wanted me gone they did this on purpose i never seen my write up paper much less this supposed person i hugged i dont get it a associate has more than one two three even four no calls no shows and the rest play around and socialize with each other what the hell is wrong with this place if some one asks you what is wrong and you are the cashier and they get money back without you knowing how is that panhandling or if people you have known for decades hug u how is that sexual one armed hug i dont get it they are wrong and they know it there isnt any proof that i have seen CLUE WORD HAVE SEEN I HAVENT THIS IS MY PROBLEM WHERE IS THE PROOF I DID THIS WHERE AM I ON CAMERA HUGGING SOMEONE I MEAN I NEVER SEEN MY WRITE UP EITHER OR A PINK SLIP FROM TERMINATION I WANT MY JOB THE RIGHT WAY OR I AM GOIN TO TAKE ACTION ON THESE FAKE PEOPLE WHO CARE WHO SNEAK IN THE BACK AND PLAY ON THEY PHONES WHO TALKS ON THE PHONE ALL DAY I DONT GET IT HOW AND WHY FIRE SOMEONE WHO ACTUALLY WANTED AND STILL DOES WANNA WORK [censored] ...

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P
3:34 pm EDT

Dollar Tree store 4399=590 hamilnton ave brooklyn ny 11231

when you enter the store right away you know that the store its no what you think you confront yourself with cart full of merchandises all over the store isle that you cant walk because the cart are block you to go thru shelf empty you ask the workers about some item that you need they don't know or that not there job you get so frustrated that you walk out without buying anything that how bad is that store..

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1:49 pm EDT
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Dollar Tree customer carts

I frequent the Dollar Tree located on North Avenue in New Rochelle, N.Y. quite frequently. I have been able to overlook the boxes blocking the aisles and general disarray of the store although I don't see how that can be good for business. Some aisles are totally impassable. I went to this particular store today with my 2 1/2 year old grand niece. We shopped weaving in and out around boxes and finally made our purchase of 5 bags full of merchandise. The cashier was very nice. I paid and was very taken back when I was unable to take the cart into the parking lot due to some kind of ridged carpet. As I stated I purchased quite a bit and had a 2 1/2 year old in tow. As you can imagine grabbing my bags, the toddler and my bag and managing it all to my car was no easy task. As it stands now, unless that policy changes I will never frequent that store again. It was bad enough for me to struggle but I wonder how someone who is truly handicapped could ever manage it. I realize carts get stolen but there has to be a better solution if they want the business of the elderly and mothers of little ones (which by the way is probably their best customers).

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5:02 pm EDT
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Dollar Tree about 2, or 3 employees rude behavior.

I have been given a hard time every time I see your company's black female security guard who works during the 2nd shift. And lately, I had seen during my last visit over at that same Dollar Tree, Inc. store, a Spanish female coming off of the sidewalk and entering your store, and looking at my face in a very very disrespectful manner, looking at me, like she wants for me to kiss her [censored] BIG TIME. Okay. She looks like the same Spanish female assistant manager who I have seen working there about a couple of month's ago. But, I don't know if she still works at that same Dollar Tree, Inc. that I go to as a customer. She has her hair painted in yellow, and she is stocky, and she looks like she wears clothes that shows off the shape of her breasts real good. Okay. She made more of a big deal than what was necessary when I had complained to her about a white bag of bread that I had bought from that Dollar Tree, Inc. store, and that Spanish female assistant manager had talked to me very very nasty. All I had said to her, was that the white bag of bread had tasted stale, and that it was supposed to have a taste of freshness, but it did not have that taste of freshness, at all. Okay. So, when I had told your Spanish female assistant manager that, she had the nerve to really go off on me in front of a number of customers, as if she was to try to say that she don't like to hear complaints, at all. I did not know how to go about making an official complaint to your corporate office, at first, about the stale white bread, or about anything else. All I knew at first, was to know about complaining to the site assistant manager about the stale bread, and I wasn't 100 percent sure about what was the exact procedure, or protocol on how to get your company to stop selling customers like me the stale white bread that was not worth buying over at the Dollar Tree, Inc. located at 925 Hunts Point Avenue, Bronx, New York But, just to make it very clear with you, that Spanish female assistant manager had talked to me very very nasty, and she mistreated me, too. I did not know, at first, until last weekend, that there is a way, in which a customer like me can file a complaint, or 2 online. Because I had tried to call up your corporate office several months ago, and nobody would pick up the phone, at all. I had waited on the phone for a very very long time, and nobody would pick up the phone, at all. Okay. I used to have more problems with service issues coming from more employees over at that Dollar Tree, Inc. store location on August of the year 2017, which was last year, but, I stood away from that store for like about several weeks as a result of that, and then I suddenly had called up the store manager over the phone, from that Dollar Tree, Inc., and I had asked her, can I still come in to your store, in order for me to buy stuff as a customer? And she had said, "yes." And so I did return to that store on 925 Hunts Point Avenue, Bronx, New York 10459 in order for me to buy some food and non food products as a customer. Because, at first, on August of last year, there was a regular Spanish female employee who had threatened to call the police on me, and have me arrested when all I did was to complain about some of the other customers being rude and disrespectful, because they would not let me grab some frozen food over at the freezer that your Dollar Tree, Inc. store has. U also had made several legitimate complaints face to face, last year, on more than 1 visit about some employees giving me a hard time, and behaving rude towards me. About a couple of employees in that store had accused me of creating a commotion in your store, in I was not trying to do so. Okay. The same female Spanish female employee, who had threatened to call up the cops on me, had the nerve to escort me out of that Dollar Tree, Inc. store, and she had held the door entrance open, while she had shoved her chest into mine, and had given me a real smart mouth. I did not have a chance to get her name. This problem had happened during the summer of last year. I do not think that she still works there. However, I still am having an ongoing problem dealing with a black female security guard who keeps harassing me in that same store with her rude behavior, because she purposely tries to get on my nerves so bad every time when I come into that same damn Dollar Tree, Inc. during the afternoon, and evening time, and I be minding my business, and behaving, and she be acting like she doesn't want to see my face coming back to that Dollar Tree, Inc. store ever again. Okay. I already had complianed to her security company about the issue, and nobody terminates her from employment. Okay. Jesus ! As of lately, separate from me having to deal with that rude black female security guard from that store, I would see a Spanish male cashier, who also does stock clerk duties, looking at me the wrong way, and also looking at me, as if he was trying to say that he was surprised to see me coming back to their store in order for me shop for different things as a customer. Okay. That male hasn't even worked there that long, and yet, if I am not mistaken, he is a brand new employee, who hasn't seen me coming into that store all that much. He only has seen me coming into that store like about 2, or 3, or 4 times, at the most. Okay. I do not know if some other employee had said something bad about me, or not. Well, anyway, I know that you might want the names of who ever it is, who has been giving me a hard time, but I get a hard time from people whenever I verbally ask them for their names, shortly after I go through a bad experience with them directly. Do you understand now? But, I can give you their job title, in which, that's what I already did in my complaint. So, once again, the address to that Dollar Tree, Inc. store that gives me service issues, as well as too many attitude issues, as well as the rude behaviors is located on 925 Hunts Point Avenue, Bronx, New York 10459.

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Update by Ovidian Diaz
Jun 25, 2018 6:06 pm EDT

I meant to type up in my last statement about your company's black female security guard, that she made it difficult to have my question answered, when I had asked her during the summer of last year, if she was following me up the stairs, or not. I am officially disabled. I do not want to go to another Dollar Tree, Inc. store that is more farther away from home, as a result of employees, or a stupid Spanish female assistant manager getting on my nerves, and behaving rude, and disrespectful towards me, and giving me a hard time. Okay. I ask for your corporate office to PLEASE KINDLY HELP ME TO HAVE THIS PROBLEM SOLVED AS SOON AS POSSIBLE. Other nearby supermarkets charge an arm and a leg too much for certain products that they be selling, such as their meats, such as the raw chicken that you cook on top of a stove, the raw beef stew, and other frozen raw meats. I come to your store, not only because I like a lot of the products that your company sells to me, but I also really appreciate the fact that your company charges less money for the products that your company sells, as opposed to the nearby supermarkets. Because some of these nearby supermarkets are greedy with how much money that they want to charge for the foods that they sell, in which it makes it more difficult for me to stretch my food budget for the month. Okay. I depend on food stamps from the government, in order for me to get by for the month, so that I can buy my food for the month. I am assuming that maybe I have been given a hard time needlessly by some of your rude employees, and female security guard, because of the fact that the Dollar Tree, Inc. that is located on 925 Hunts Point Avenue, Bronx, New York 10459 is the closest store to where I live at, and they figured that if I want to keep coming back into their store location on 925 Hunts Point Avenue, Bronx, New York 10459, that I would have to continue to take their ongoing emotional, and psychological abuse. I am observing, that that is especially the abusive attitude issue of that black female security guard, more than from any other staff worker, who works in that store. I walk with a cane. I have a twisted ankle, and 2 messed up knees. I do not find it convenient for me to shop more further away from home. I find it to be a hassle instead. I live alone, and I do not have a home health aide, because I do not want a home health aide. Please help me. I want to resume having nothing but pleasant expereinces in that Dollar Tree, Inc., store, that is located on 925 Hunts Point Avenue, Bronx, New York 10459, as I continue to shop as a true customer of your company. I truly truly appreciate and value the products that your company sells. Thank you for reading my entire complaint, and thank you for your time.

Update by Ovidian Diaz
Jun 25, 2018 5:30 pm EDT

Oh yeah, I had forgotten to mention about how I had thought, at 1st that the black female security guard who works at your Dollar Tree, Inc. store had been following me up the stairs, in the summer of last year, whenever I would onto the 2nd floor in order for me to purchase some stuff in your store. When I had questioned that black female security guard, in order for me to find out from her if she was following me up the stairs, she had told me: "No." But, she took quite a while just to answer my question, and she did not make it kind of difficult in order for me to get my question answered. Okay.

Update by Ovidian Diaz
Jun 25, 2018 5:17 pm EDT

There is a sentence in my complaint that says that "U also had made several legitimate complaints face to face"... That was a typing mistake. Okay. I meant to type up in that sentence: "I also had made several legitimate complaints face to face"...

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4:30 pm EDT
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Dollar Tree management

Dm came in said I would be counsel for what I said but you nstead fired me never had a counsel but I made a commit on register being Afro eginner but never said it to anyone but yet the regional manager cane come in and not say anything to anybody except black people wont hold a conversation with white folks so tell me why that's fair I've been an assistant for 14 years work but the company don't appreciate its people

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Update by Akemper
Jun 28, 2018 12:15 pm EDT

Once again dollar tree sucks they didn't give me my papers that says I have no insurance in time and now I can't get insurance really this company is not good to work for they really don't care one way or another

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4:09 pm EDT

Dollar Tree the products in the are missing off the. shelves

Some of the shelves are emptied and others are half empty.The floos are dirty and trash on the floor Their is no one to help you. Customer service is awful.whyndo I have to go outside of my neighborhood to shop. The freezer has no ice and a sign on the door saying we sell ice I checked for the past two weeks no ice.Up front were the cashier at the drink freezer are completely emptied.No part supplies no spoons or forks. No container or plastic bowls on the shelves.The floors need to be swept and mop

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3:16 pm EDT

Dollar Tree sales associate

Date of Incident: 06/25/18
Sales Associate: Ana Store# 4088
The Sales Associate was absolutely rude and disrespectful to me at the cash register. I purchased 4 pairs of socks and wanted to verify the sizes to ensure they accurate. The associate already rung the first two pairs and put them in the shopping bag, at which point I asked her if I please see them to make sure of the sizes. She pulled one out of the bag and handed it to me. I asked if I could also see the other one as well and that is when she seemed frustrated by my request and tossed the bag to me! She said, "you can look in there yourself"! I remained calm, not to cause a commotion and allowed her to proceed with check out. Afterwards, while putting my credit card into my wallet still in line, I noticed the associate's friendlier engagement with the next customer who happened to be an older Caucasian lady. Yes, I am a Black woman who may appear younger than my age, nonetheless; I am married, mother of 2, highly educated with multiple degrees and in managerial position at a corporate 500 company. I refuse to minimize my integrity and intelligence by being confrontational with small minded biased individuals like the associate, Ana. She obviously lacks the tools and awareness to deal with people of various background, instead she is using what we term "unconscious bias".
So, needless to say, I left the store and immediately called the store's phone number to ask for the store manager (Israel). With all certainty, Ana answered the phone and when I asked to please speak with the manager, she did not greet upon answering the phone and was hesitant in passing the call to the manager.

Either the associate is trained, although it is difficult to undo unconscious bias behavior, or replaced because she represents your company and brand.

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12:54 pm EDT
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Dollar Tree the attitude and customer service that was given by the manager

Today I went to go visit to get a couple items from your Pittsburgh Pennsylvania store on 2350 Noblestown Road store number 4522 while in the checkout line there was one cashier working and she called to the front for another case your name Denise to assist her Denise came to the front and you can tell she had an attitude I had a basket in my hand there was two people in front of me I emptied out my basket on to the lady Charlotte's conveyor belt because that was my cashier a customer in front of me offered to take the basket out of my hand his name was John he took the basket out of my hand and he said it on the end of the register and when John set the basket down you heard Denise on the first register yell out that doesn't even go there don't put that right there and you're interrupting me trying to ring up customers me and if you ever customers in the store stopped and looked at her and let her know what she just did was rude and then she kept carrying on asked to speak with the manager and she said oh well you're looking at the manager I am the manager and I have a right to have an attitude I came into work today with a very messy store there and I just feel like for her to be a manager and to be representing your store she should not show or display any type of attitude like she did today that was very disrespectful and it was wrong of her she never once apologized for her demeanor or her attitude towards anyone in the store when I asked what was her name she refused to give me her name I also ask the cashier Charlotte for Denise's first and last name Charlotte told me that she could not give me Denise's first and last name I would have to ask her for it then I turn to Charlotte and say why wouldn't you give me her name if you know I'm trying to make a complaint and you just said her name over the loudspeaker so I know her first name is Denise so you're not going to tell me her last name she said no you have to ask her

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LetMeSeeYourManager
, US
Jul 07, 2018 8:51 am EDT

You need to learn punctuation or you will end up working there for the rest of your life.
That aside, it's a dollar store. What do you expect for $7.25 an hour.

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12:01 pm EDT

Dollar Tree stir manager

I went into a dollar tree today because I had bought a stack of serving trays and one of them was damaged and I brought it back to the store to exchange it and the manager Erica was very ugly and rude with me and she threatened me bodily harm because I complained about her customer service. I filed a police report against her. This type of treatment of customers is unacceptable. This was on Buford highway at northeast plaza in Atlanta, ga.

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10:42 am EDT

Dollar Tree manager of dollar tree on stage

So I just got fired after working my shift. He said that I don't do no work, I don't do what I'm supposed to do. The employees at the dollar tree in Bartlett on stage rd do more work than the manager it self. All he does is just sit in the office and say he doing work but just be on his phone. and the employees are responsible to do the work that he is not doing. IF he is in the mood he will maybe go get 1 or 2 baskets from outside and go back and do what he was just doing which was on his phone. He just told me to train a new employee on how to do things since ima a "hard worker" and "know everything" and he also bragged about how I'm a fast cashier and hard worker and stays doing my job to my former manager from the one that worked on dexter. It just irk my nerves that I got fired and I was the one he called to work over or come in for somebody that didn't show up but that's okay he's gonna get his. He is a liar and very lazy.

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2:35 pm EDT
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Dollar Tree fyi dye from tablecloth

I was at a grduataion party Sat. June 23.2018 and while sitting at the table with cake I had my elbow on the table and the table cloth had a rim around it with different colors and the green dye rubbed off onto my white sweater the dye has ruined a $40 dollar sweater as it won't come out. Thought I would pass this on so other people don't have this problem. I do shop a lot at the Dollar Tree and will contiue to do so, I will just be careful what I buy. I thought this information would might be interestedin knowing.
Thank you Jane Barkus

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6:09 am EDT

Dollar Tree very disrespectful cashier

The cashier named jamie shes short brunette white lady told my 6 year old daughter to "shut the f÷×*" up and when i said excuse me she said "excuse you" "for your loud [censored] kid" so i left. This happened on wednesday 06/21/18 between 9 and 11 am please see to this i can tell shes on drugs i encourage you to drug test this employee quickly. I have never felt so disrespected in my life i should file a law suit but would be happy and satisfied to not see rhis disrespectful woman there again. Or i will be filing a lawsuit . this has me outraged and ive lost sleep over this.

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6:56 pm EDT
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Dollar Tree fired over lies

This is shavon whitter I was working there and I go to work and told I was no longer work there over lies the lies was that's I was rude and hateful to other workers and I was never rude or hateful to them and I've never told any one they had to be done with there job before they can leave now Mary on the other hand was always yelling at the managers and costumers heard her do it and so have I anymore question u can call me at [protected] or send me a gmail at [protected]@gmail.com

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4:34 pm EDT

Dollar Tree rude manager

Store# 426
1914 Keystone Dr.
Erie, PA [protected]

I was in store for buying few items and when I got back to the line for checking out, there were exactly 11 people in the line. Only one cashier was on pen and when I request the manager who was the only one was not wearing formal dollar tree uniform for opening an other line, she start walking fast and with a very bossy and attitude voice said: " you need to wait".
When I called to the store for asking her name, I did not receive any acceptable answer. Who ever was on the store phone was pretty much helpless and tried to not giving me right information. I would like to receive an answer by email from Erie, PA headquarter, who is responsible for this store and I would like to follow up this complain. Even if it is nessacery I don't mind having a meeting with headquarter or superwiser of dollartree branches of Erie PA regarding this issue. If this manager feels only low income people come to this store and tries discriminating dollar tree costumers, then this would not be good for me and others costumer to shop in this store and for sure for this good company.

Thank, Hamid Giahi
[protected]@yahoo.com

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9:48 am EDT

Dollar Tree fireworks

Recently I just bought some firework sparklers. Me and my 10 year old sister went home to go light them and when I lit mine it was fine at first but I was just holding it and pieces started flying everywhere. One piece flew on my shirt and it went through and burned my skin. I tested another sparkler to see if anything would happen and of course pieces flew everywhere. They are not safe at all! Especially for little children!

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MLM0973
, US
Aug 15, 2018 10:32 am EDT

WOW—-Seriously—Did someone really post this 🙄
I would suggest that you Please re-read what your complaint is & please read the CAUTION WARNING on the box!
Sparklers = flying sparks
What is there to complain about? The product worked 100% as intended. Your complaint is user related not product related. Also you state—not safe, esp for children——hello——-SUPERVISION! (The box states this also!)
Common Sense—Common Sense 🤔🙄

W
W
What The Heck 85
, US
Jun 22, 2018 12:00 pm EDT

Do you even know what sparklers are? They are meant to fly everywhere! Just use some basic common sense and hold it a safe distance from yourself and everything will be fine.

ComplaintsBoard
K
6:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree their ac...

The dollar tree in jennings louisiana have not had air conditioning in two months...

Very very disturbing how you expect these ladies to work doing freight in 100 closed up stoor so stuffy they cant breathe.
I see a lawsuit coming. Last time I was in their a elderly lady almost passed out.

How can yall do this to your employees... Oh wait. Its bc they young. And dont know better. Everyone is reporting to the health dept as well. Local papers. Etc. I hope these ladies are well compinsated...

Kristi broussard
[protected]

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Update by Kiki6496
Jun 22, 2018 7:44 am EDT

The manager has had numerous work orders put in. Upper management, cooperate def a problem...

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J
1:33 pm EDT

Dollar Tree emergency procedures

When I was visiting the store today in Fleming Island an elderly customer fell outside. I was at the cash register and a lady was ringing my items up when it happened. They were also having inventory done today. A lady with the inventory company said we needed to call 911 because the lady had fallen and wasn't moving. The woman ringing up my items called for a man and told him to call and he asked why. Then he knocked on a door and told a different gentleman to call and he responded with "why". They all had conversations about why they should call. I finally used my cell phone to call 911. When the operator asked me for the address the employee could not tell me. She instead had to wait for someone to tell her. By the time she figured it out the operator had already found the address. I was off the phone with 911 quickly and the employees were standing around looking outside. No one went out to check on the lady or see if she was ok.
I am shocked at how long it took for anything to be done...only for me the customer to be the one to finally call in the emergency. There was a lack of importance to the accident. I will not be shopping at this dollar tree again. The employees need to be trained on what to do in case of an emergency like this. The elderly woman was left laying on the road in Florida waiting because she couldn't get up. Luckily I quickly acted but I hate to think about how long it would have taken if I was not there.

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S
12:08 pm EDT

Dollar Tree behavior

On June 19, 2018 between the time of 3:15pm-4:20pm, my kids & I went to one of your stores.
4241 W.CampWisdom Rd a, Dallas, Tx, 75237.
I don't know the employee name, but she was on her cell phone texting as my kids & I approached the register. She never spoke at all the whole time and she didn't get of the phone for awhile, I remained calm, because I didn't want to act crazy in front of my kids. But that was very disrespectful to do to a customer & in front of 2 little kids. I've never received that kind of customer service from that company & I didn't appreciate the horrible customer service. So my you Please roll the cameras back to see exactly what went on and have a long talk to that young lady about Great Customer Service.

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Dollar Tree In-depth Review

Product Variety:

The Dollar Tree offers a wide range of products to cater to various needs. From household essentials to party supplies, their inventory is diverse and extensive.

The quality of products at Dollar Tree may vary. While some items may be of decent quality, others may not meet the same standards. It is advisable to check the product thoroughly before purchasing.

Dollar Tree does not carry popular brands as their focus is on providing affordable options. However, they do offer generic alternatives that can serve the purpose.

Pricing:

Dollar Tree is known for its competitive pricing. Their products are priced at $1 or less, making it an affordable option for budget-conscious shoppers.

Customers find value for their money at Dollar Tree due to the low prices and the ability to purchase multiple items without breaking the bank.

Special deals and discounts are not commonly offered at Dollar Tree. However, their everyday low prices make up for the lack of promotions.

Store Experience:

The store layout and organization at Dollar Tree are generally well-maintained. The aisles are neatly arranged, making it easy for customers to navigate and find what they need.

Dollar Tree stores are usually clean and well-maintained. However, occasional instances of untidiness may occur due to high customer traffic.

The staff at Dollar Tree are known for their friendliness and willingness to assist customers. They may not always have extensive knowledge about every product, but they are generally helpful.

Online Shopping:

The Dollar Tree website has a simple and user-friendly design. It is easy to navigate and find products of interest.

Product search on the Dollar Tree website is straightforward, allowing customers to quickly find what they are looking for.

Shipping and delivery processes may vary, but overall, Dollar Tree provides a reliable online shopping experience.

Customer Service:

Dollar Tree is responsive to inquiries and complaints. They strive to address customer concerns promptly and efficiently.

Return and exchange policies at Dollar Tree may vary depending on the item. It is advisable to check the specific policy before making a purchase.

Overall, customers are generally satisfied with the customer service provided by Dollar Tree.

Community Engagement:

Dollar Tree actively involves itself in local initiatives, supporting community events and organizations.

As part of their corporate social responsibility efforts, Dollar Tree engages in various initiatives to give back to the community.

Dollar Tree supports non-profit organizations through donations and partnerships.

Loyalty Program:

Dollar Tree does not have a loyalty program. However, their low prices and value for money make up for the absence of such a program.

Enrollment and use of a loyalty program are not applicable to Dollar Tree.

Personalization and customization options are not available at Dollar Tree due to their focus on providing affordable products.

Business Expansion:

Dollar Tree has a significant number of locations across the United States, making it easily accessible to customers.

Expansion plans and growth strategies of Dollar Tree are not publicly available.

Dollar Tree has a strong market presence and competes with other discount retailers in the industry.

Sustainability:

Dollar Tree has taken steps towards environmental initiatives, such as reducing energy consumption and implementing recycling programs.

They are actively working towards reducing packaging waste and promoting sustainable practices.

Dollar Tree is committed to ethical sourcing and fair trade practices, ensuring that their products meet certain standards.

Overall Rating:

Pros of shopping at Dollar Tree include the wide variety of products, competitive pricing, and friendly staff. However, the quality of products may vary, and popular brands are not available.

In conclusion, Dollar Tree is recommended for budget-conscious shoppers who are looking for affordable options. While there may be some drawbacks, the overall shopping experience at Dollar Tree is satisfactory.

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all information provided is correct.

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