Dollar Rent A Car / not giving exact car or similar car and enforcing to hire a higher class car with over charge

Houston TX, US
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I made rezevation (itinerary number: [protected]) from Dollar through your web site I paid for compact car as Ford Focus but when I went there, one guy told me that they dont have Ford Focus and he offered me "Nissan Versa" with two doors as compavt car. I said that this is not compact car and we are 3 people. He insisted on that Versa is compact car. Normally; if they dont have compact car; they would offer higher class as free of charge. Due to the smallness of Versa, he offered me Camry with additional 60 USD/day. I should accept because we are 3 people although the price is very high. Then I paid additional 180 USD for renting Camry. Please contact with them to give 180 usd back.

Dollar Rent A Car

Mar 07, 2017

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