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Dollar General
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1.2 3833 Reviews

Dollar General Complaints Summary

189 Resolved
3637 Unresolved
Our verdict: If considering services from Dollar General with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Dollar General reviews & complaints 3833

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Newest Dollar General reviews & complaints

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A
1:18 pm EDT

Dollar General service

Just recently went into the Penns Grove Nj dollar general there was no carts available shelves were empty about 5 employees with in person on register and had to wait for her to come take care of me no type of apology for waiting no hi or anything this store has got to be the worst store you guys have need better management! I've been to other stores and had no problems

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Chris1977
, US
Sep 27, 2018 6:17 pm EDT

They get paid to work, not give everybody the red carpet treatment.

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M
12:28 pm EDT
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Dollar General job

I applied for a job(s) at a dollar general in saucier, ms. The manager, Kathy, gave me a two minute interview. By the next day, when I looked at my status online on the job, it had "no longer considering "...on not only the one job I interviewed for, but all FOUR of the jobs in the saucier area.
I am a college educated woman and had many skills to offer and was looking for the job, as a second job, long term...especially with Christmas coming up and me having children that I wanted to get for.

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10:48 am EDT

Dollar General employee

My fiance and I were shopping at Dollar General and I noticed that the worker was following him throughout the store and also was keeping an eye on me I pointed it out and a argument erupted after she accused me and my husband my fiance first from stealing from the store which has never occurred it was very embarrassing and I felt like I was being discriminated and she said I was bad from the store which I don't think I should be back from the store

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Update by Stephaniematt
Sep 27, 2018 10:50 am EDT

She all the play at the store said that she almost caught me stealing and accuse my fiance of previously stealing which are false allegations it was very embarrassing and I didn't appreciate the allegations against me and my fiance in front of a lot of customers and people we know she said that we were banned and no longer allowed to go to the store I need something to be taken care of I would not appreciate discretion

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Alex4217
, US
Sep 27, 2018 2:58 pm EDT

The store manager in Sarasota Florida thought I stole something and put it under my baby's stroller. I just left the store and seid I will never go shopping there again. It was a mess in there, shelfs empty boxes and bins everywhere. Some aisles you can't even walk through. No ac, water is dropping from roof. The manager is in front smoking by the door. Sh even had the nerve to look under my baby's stroller. I have no car so I walk everywhere. I go to multiple stores for my baby needs and my self. She tried to tell me that I tried to steel deodorant that I bought at Winn-Dixie. I had the receipt so I can show her that I bought other stuff from other stores but she still said I tried to steal it so I just walked out and I'm not going back there again I'll go to other stores.

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R
11:23 pm EDT

Dollar General jacksboro store in tn next to walmart.

I went in there today to get some things I needed. They had a big sale on yellow dot clothes. But they just threw them in a big metal cart that had black net over the front of it! U couldn't hardly pull the clothes out. It was like u had to fight to get anything to come out of it... I tried cause we have a total of 10 kids to buy for under the ages of 10 & under. But my arm started hurting & I couldn't get no more out. And not only that but all of the sets were tore apart. So u couldn't even buy a whole outfit:/ None of the other's Dg's put them like this!

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Chris1977
, US
Sep 27, 2018 10:17 am EDT

Upper management in this company needs to change or most stores are going to look like this. It's not just lazy employees either.

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helpingstupid
, US
Sep 27, 2018 3:13 am EDT

That store looks awful. That is poor management.

ComplaintsBoard
R
9:22 pm EDT

Dollar General I am complaining about a location being closed before business hours.

The location of 3500 John Barrow in Little Rock Arkansas was closed approximately 10 minutes before 9pm when the doors are officially and legally to be locked. Business hours are meant to be followed as this could affect customer retention. According to a regular customer this behavior has become a habit for this location. This issue could also be become an ongoing loss of revenue for this location. I'm curious to know if a manager is aware of this illegal business practice.

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5:50 pm EDT
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Dollar General cashier / manager

9/25/18 Pulled on to lot noticed a copper/ orange colored car on back of lot. One guy standing at door second guy laying in back seat. He got up and gave the guy standing at door something. The guy standing at door had dollar store shirt on. I went in side to do my shopping when finished there was no cashier, there was this toy pig on counted said to squeeze for cashier. Which I did (Jamie) same guy at car came to counted and checked me out. As I was leaving he was all ready back out side to the parked car, getting some thing from the guy in car. Not a safe feeling, drug are a high possible in the area, skin and color was not great with employee.

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4:12 pm EDT

Dollar General nasty customer service

I was in Dollar General located at 1986 County Road 57 Prattville, AL 36067 and the manager (I guess that who she was) was very rude to me. I purchased 6 Lysol disinfectant sprays at $2 each and there was a promotion that if you buy $10 worth you a $2 instant savings. My instant savings did not come off and I asked her about it and she was very snobby and rude about the whole situation. I even showed her the sign on the shelf for the instant savings, and she flat out told me I don't know what happened but I am not giving you the $2 back. I said that's fine I will just call corporate and she stated, that's fine go right on ahead. So I am contacting you all about the situation, and hopefully she will get retrained in customer service and how to be a more proficient manager with better communication skills.

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Wakefield1123
, US
Sep 29, 2018 11:17 am EDT

Actually this is more about customer service skills then anything. Money is all something we earn unless your a trust fund baby who doesn't care. Ita not about the 2 dollars specifically. It's the customer service expectation along with people saving there hard earned dollars.
Call corporate or email them. This is a chronic issue.

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Chris1977
, US
Sep 27, 2018 10:26 am EDT

It's probably one of those digital coupons that you don't have. Nothing they can do about it.

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helpingstupid
, US
Sep 26, 2018 11:10 pm EDT

If the $2 is going to break you up so badly, then do you /really/ need 6 cans of Lysol?

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B
12:19 pm EDT
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Dollar General unethical behaviour

Date 9/26/2018
This complaint is about Carol, a manager at Dollar General. I purchased a $10 Comfort Zone desk fan Model CZ6DDG about 1 week or 1 1/2 weeks ago. The fan worked great until 2 days ago. Sometimes it would not run at all. Sometimes when turned on it would run on high speed but if turned to low speed it looked as if it was trying to run but would not run unless held upside down. I still had the box, plastic wrapper, the paper instructions that came with the fan but I did not save my receipt which I normally do with any electronics and this is a good example of why I should. I drove to the store on my lunch. Carol and another employee were standing in front of the store smoking. I went into the store and told the employee at the register what my issue was. She said she would have to get the manager. Carol came back into the store after a few minutes. I explained what was wrong with the fan. Rudely she told me all she could do was an exchange which I completely understand. I wasn't asking for my money back. Carol then stood there, looked at me, then looked over at where the fans were and then looked again at me like I was suppose to go get another fan which I couldn't reach anyway because it was on top of a food cooler located at the front of the store. She finally went and got the last one on top of the cooler. Carol repeated again that without the receipt it was an exchange only and that I should have kept my receipt. As soon as she handed me the replacement she went back out front of the store to smoke again. I have witnessed her rude behavior before with other customers and employees. I shop at this store frequently because it is close to my work and convenient. I am not asking for any compensation. I just thought this information should be heard. For this reason I will never shop this store again.

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Update by Brenda Wheeler
Sep 26, 2018 12:27 pm EDT

This store is located at 4023 Pine Forest Rd. Cantonment, FL 32533

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Chris1977
, US
Sep 27, 2018 10:32 am EDT

Sounds like you was trying to make something out of nothing.

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helpingstupid
, US
Sep 26, 2018 10:46 pm EDT

They didn't have to exchange it. That was nice of them.

ComplaintsBoard
R
12:13 pm EDT

Dollar General service

The store manager thought I stole a lot of stuff that was underneath my baby's stroller. I found a lot of stuff by a SCAT bus stop that was by dollar general. I went in the store bought some stuff for my baby and then then she seen this stuff underneath the stroller and she asked if I was going to buy it I tried to explain to her that I found it and she thought I stole it so I gave it back to her.

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Chris1977
, US
Sep 27, 2018 10:34 am EDT

Likely story.

ComplaintsBoard
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7:32 am EDT

Dollar General customer service

I went to your store on 3806 Ocoee Apopka Road, Apopka, FL 32703 for the first time. I walked in on the end of a conversation with another customer and what I thought was the sales clerk turned out to be the manager. The other customer was very upset and continued to be so as she left the store stating "What a rude man". When I walked in the store He did not say anything to me but has an ugly look on his face. I am glad he did not challenge me as I would have told him he has no need to be in this store! I asked a very nice young man who was stocking who this man was and he told me that he was the manager and his name is something like Naseem. Really do you allow these kind of people to be "in charge"? You are going to lose customers and workers if he is allowed to stay in this store. As for me I will never go there again because I know I will lose it on him. Please help the people who live and work at this store to have a positive experience. Thank you for listening.

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11:01 pm EDT
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Dollar General is it okay to store the roach killer with the cat food?

Is it typical practice to store the insecticides directly next to pet food? When I went to our local Dollar General to get cat food this evening, I noticed the Raid was displayed for sale next to cat food. I personally find this disturbing. I've never been too impressed by the way this store has been arranged, but this takes the cake. I wonder if the manager hates cats...

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Update by NurseMS
Sep 26, 2018 5:38 am EDT

No. It’s not a mean assumption. Someone should have some common sense and store the poison somewhere else.

Update by NurseMS
Sep 26, 2018 5:36 am EDT

The roach killer needs to be stored somewhere else. The manager should have some common sense.

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Chris1977
, US
Sep 27, 2018 10:38 am EDT

It depends on the store layout where products should be located in each store. Store managers have no say so, its decided by corporate.

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T
7:16 pm EDT

Dollar General verizon phones

I've been to the dollar General several times in the past few months to buy a new phone but for some reason they're not ringing up and so far nobody has done a thing about the problem. I've called to make complaints and still haven't heard back and it's been a full month. Please email me and let me know when the problem is fixed @

[protected]@gmail.com

I am in desperate need of a phone so I can get a job.

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Fed up with entitled people
, US
Sep 26, 2018 6:03 am EDT

You really don't want the ones at dg anyway. They are cheap and dont last.

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Chris1977
, US
Sep 25, 2018 8:51 pm EDT

Couldn't you buy a phone at another retailer?

ComplaintsBoard
J
6:17 pm EDT

Dollar General beer

First off I'm over the legal age of 21 second I'm 42 there is absolutely no law in the US that says I have to show my ID if I'm over the age gerey hair full facial hair balding but yet I still get carded your rule to card everyone is [censored] and extremely annoying if it's such a major issue then stop selling alcohol PERIOD I shouldn't have to do this every single time especially after going into the same damn place for 5 years

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Chris1977
, US
Sep 25, 2018 1:31 am EDT

If you was 100 years old and still bought beer there, they would still card you. It's the law. If they don't check id, they risk fines and termination and possibly jail time.

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Omeomya
, CA
Sep 24, 2018 11:11 pm EDT

I don't understand why it is such a big deal to just show your ID. The company are protecting their backsides and I support this. If you don't like it, go elsewhere. The colour of your hair or lack thereof has no bearing on your age. My cousin lost all of his hair by the time he was 9 due to Alopecia. He looked much older than the rest of us, and easily looked well into his 20s when he was just 16. If the store is going to sell an age restrictive item, they have the right to refuse service without proper ID, regardless of how old you think you look. It takes a couple of extra seconds. If you don't like it, shop elsewhere, but be prepared to show ID wherever you shop for items like alcohol or cigarettes.

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Fed up with entitled people
, US
Sep 24, 2018 10:30 pm EDT

Then buy it somewhere else, because it is the rule of the company and it will happen every time. Cashiers are not gonna risk their job for your alcohol

ComplaintsBoard
J
5:58 pm EDT

Dollar General manager of the paden oklahoma store

As of 20 minutes ago I am no longer an employee of dollar general by my own choice. Ever since the current manager Sam took over her position the store has gone to hell. Not only have I not seen her do inventory once since she took over but during her shifts, while the rest of us are busting our butts to get work done, she is outside smoking her vape or chit chatting with her friends. Her attitude is abysmal. So much so that I have had a good few customers refuse to come in to the store while she is working. These customers have also made me aware that they have filed complaints against her and are pissed that nothing is being done. She has a nasty habit of leaving notes threatening write ups if physically impossible tasks are not accomplished in far too short of a time. Considering this is the only store in our small town I know it would be greatly appreciated if something was done about this situation. I really enjoyed working for your company up until she was made manager and I can tell you that she was fired from her previous job at tractor supply for these same reasons. If she tries to ban me from the store because of this you can expect further complaints. Your humble servant. Jason Conklin Jr.

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Chris1977
, US
Sep 25, 2018 1:38 am EDT

At DG, district managers and higher like managers like that. They might not at tractor supply but at DG they do. You should've stuck it out, eventually she would've quit.

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B
3:04 pm EDT

Dollar General store appearance

Today i was in the store on 3105 black gap road chambersburg pa 17202
The store looked great when they first open but now they have stuff in the aisle and carts from the back full of stuff sitting in the aisles and hard to get down the aisle and they had bag of charcoal rip open the stuff from the bag all over the floor everytime turn around there stuff in the way seems like they brought the stockroom to the floor by all means i love dollar general but i think they need to clean the store up some thanks have a good day

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gigglestwo
, US
Sep 26, 2018 3:36 am EDT

This is VERY common in every Dollar General I've ever been in. I know this corporation is making a lot of money, so they really need to invest in A) Night stockers B) Or a crew who only just stocks, not stock and check out customers. There is way to many boxes of merchandise sitting around in every one of these stores, and when your trying to get something off the shelf, you have to either dodge a box or a worker restocking. It makes no sense to me.These stores are so junked out with boxes and crap. They really could continue to have a good thing going, but people are going to get tired of jumping over boxes and merch to get what we need. Its like a dang circus. I think corporate REALLY needs to dedicate their time into visiting their stores, and stop worrying about how much each store is bringing in. They recently "remodeled" a store close by my house, but left all the junky old tile on the floor and it is honestly just as cramped. Either expand the stores or do a true remodel.

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K
1:31 pm EDT
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Dollar General taylorsville, mississippi

Everyday - The store is always nasty & stock is always blocking the isles. I along with others have resolved not to shop there anymore until it is taken care of. The employees are always very personable. It is not fair for the customers or the employees to work in such conditions. This is sad because we were all very excited when we got the DG in our town years ago.

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Chris1977
, US
Sep 25, 2018 1:45 am EDT

Some stores there are lazy employees and others, which is most of them, there's not enough hours allocated for employees to keep it stocked and recovered.

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J
11:50 am EDT
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Dollar General I am complaining about a grill

We purchased a grill and paid $40 for it at the Palmer Massachusetts tour to take on vacation with us and when we got to our Cottage and opened it up and tried to put it together the legs didn't line up with the holes in the bottom of the grill so it didn't tighten up like it should there were pieces and a handle missing from the cover so we couldn't put it together and ended up throwing it out because it could not be safely used and ruined our vacation I want to know what our options are. We spend a lot of money on a regular basis at the Dollar General and love the employees and I've had no problems with anything before I have the receipt but like I said we don't have the grill it was just garbage

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Update by Jean Garnett
Sep 24, 2018 11:52 am EDT

complaining about a girl that we bought at the Palmer Massachusetts store we paid $40 for it to take on vacation when we got to our Cottage and trying to put it together it was poorly made the legs didn't line up with the holes in the bottom there were pieces missing the cover was missing a handle and bolts so we were not able to completely put it together it proved to be a piece of junk and anger my husband threw it in the garbage which was probably a mistake but it ruined our vacation because we weren't able to cookout on the grill I like to know what our options are I still have the receipt we spend a lot of money at Dollar general and I'm very dissatisfied with this product. What can be done

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Chris1977
, US
Sep 25, 2018 1:49 am EDT

You should've taken the grill back to the store or any other DG and exchanged it for another one or gotten a refund.

ComplaintsBoard
S
11:08 am EDT

Dollar General store is dirty, isles are blocked, safety hazard, employees wear whatever they want, stand in line for 25 minutes, employees working off the clock.

This Dollar General is deplorable, isles are dirty, rotainers are blocking all isles, boxes all over the floor, employees wear hats and anything else they want, employees work off of the clock, employees leave keys laying around, you have to stand in line for 20+ minutes because employees are never at the register, store stinks, expired items, it's awful.

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Update by Scharolette Cullison
Sep 24, 2018 12:19 pm EDT

To me, it looks like you're going around commenting on all of the Dollar General complaints. I have a job, looks like the only job you have is being rude.

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Fed up with entitled people
, US
Sep 25, 2018 7:14 am EDT

Actually I'm recuperating from surgery. I have been in retail for most of my life. Started at the bottom and work my way up. Retail is not as easy as people think and customers whining because workers are not kissing their feet or handing them free everything because they want it, is completely annoying. You can bbn boycott stores or go elsewhere but stores wont close or change because your coupon didn't work. I would like people to realize that the people in the stores don't make the rules, they just have to enforce them and take the guff when people don't grasp it. Somedays are easier than others and of course some people were not meant to work with the public. But the public cant walk in and and throw a temper tantrum because they are not treated like kings and queens they have to take responsibility for their behavior as well

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Fed up with entitled people
, US
Sep 24, 2018 12:45 pm EDT

Just tired of people complaining and just trying to get people in trouble. If keys are being left lay around and employees are working off the clock then corporate needs notified and they will have someone watch cameras and handle it. But instead you complain on an open forum that dg does not even monitor.

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Chris1977
, US
Sep 25, 2018 1:58 am EDT

People like that are miserable, they have no life and they will bring others down so they will be just as miserable too. Sad.

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Fed up with entitled people
, US
Sep 24, 2018 11:15 am EDT

So apply for a job and help . Do the survey and complain but since you notice keys laying around you sound more like a disgruntled employee

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J
1:12 am EDT
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Dollar General rude/disrespectful manager

Took my two daughter to the store in 7 mile and grand river. I purchased my items with no problems. As my 14 yr old daughter begins to make her purchase she has the manager her money and he snatches it out her hands. Then when giving her the change back he throws it in her hand and it falls all over the counter. Because my child has manners and respect she picks the money up (which he should have) and says thank you and he says absolutely nothing. Not even an apology for throwing the money back at her. Now as a mother my first thought was to cuss him out but I teach my children to always be respectful, so I decided to write a complaint instead. Since the day that store has opened I have spent a lot of money in there. I come there quite frequently, but do to this manager I will not longer shop this location and I will definitely let my family and friends no not to as well.

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Fed up with entitled people
, US
Sep 24, 2018 7:41 am EDT

I would call corporate, if this happened as you said he deserves to be reprimanded. Children deserve as much respect as adults. Glad that you held your tongue for your child, but as I don't believe corporate reads these you should do the survey and let them know.

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L
11:51 pm EDT

Dollar General credit card not credited back for items returned & peekskill dollar general store closes 10 minutes early

1st complaint: I returned two items back in May for a credit back to my MasterCard. Credit was never put back on my account after waiting for 2 billing cycles to go through so I went back to the store and complained showing them the two MasterCard statements and the receipts showing the credit. No apology, they gave me back the credit in money; O.K. but consumers beware if you return item(s) that were put on your credit card, check your monthly statements carefully for the credit to show back on your credit card. Keep ALL your receipts from Dollar General until you see the credit put back on your credit card. I believe this store is a Christian based company in Tennessee but it's their employees you have to watch. Two separate times I travelled over 10 miles to go the Dollar General for a item they sell called "Push-Pops" made by Nestle Company that none of my grocery stores carry. Dollar General in Peekskill is supposed to stay open everyday until 10 PM. Both times when I arrived at 9:50 PM the manager was already locking the door. I complained. I said I travelled over 10 miles to come here for the Push-Pops; "sorry was the reply, we're closing early tonight." Who should I complain to about this? It was apparently the manager who was closing early, who else would have keys to the store? Unfair to the consumer and someone over the Manager should be alerted to this.

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Fed up with entitled people
, US
Sep 24, 2018 7:46 am EDT

This you need to take to corporate, if you were there at 9:50 and the manager was locking the door there is no reason for that, the should have let you shop. Emergencys happen and stores close early but 10 min is the manager being lazy. And the manager, assistant and manager on duty all have keys to the store.

Dollar General Customer Reviews Overview

Dollar General is a retail chain offering a variety of everyday items at affordable prices. Their product range includes household essentials, groceries, snacks, health and beauty products, cleaning supplies, and seasonal items. They also provide a selection of apparel and accessories. With a focus on convenience, many stores are located in rural and suburban areas. Dollar General aims to serve customers with simplified shopping experiences, often featuring store brands alongside national brands. Services such as digital coupons and a mobile app are available to enhance savings and convenience for shoppers.

Dollar General In-depth Review

Overview: Dollar General is a well-established retail company that operates in the discount variety store industry. With a history dating back to 1939, Dollar General has grown to become one of the largest discount retailers in the United States. The company's business model focuses on offering a wide range of products at affordable prices, catering to budget-conscious shoppers across the country.

Product Range: Dollar General impresses with its extensive product range, encompassing various categories such as groceries, household items, health and beauty, and more. The quality of the products offered is generally satisfactory, considering the company's focus on affordability. While Dollar General may not carry as many high-end or specialty items as some other retailers, it excels in providing everyday essentials at competitive prices.

Pricing: Dollar General's pricing strategy is a major draw for customers seeking value for their money. The company consistently offers competitive prices, often undercutting other similar retailers. Comparisons with competitors reveal that Dollar General's prices are indeed a good value, making it an attractive option for budget-conscious shoppers.

Store Experience: The overall shopping experience at Dollar General's physical stores is generally positive. The store layout is well-organized, making it easy for customers to navigate and find what they need. Cleanliness is maintained at a satisfactory level, ensuring a pleasant shopping environment. Customer service and staff helpfulness vary from store to store, but overall, the staff is friendly and willing to assist customers.

Online Shopping: Dollar General's website provides a user-friendly experience for online shoppers. The website design is clean and intuitive, allowing for easy navigation. The product search functionality is efficient, enabling customers to find specific items quickly. The online ordering process is smooth, and customers have various shipping options to choose from. Customer support is readily available, ensuring a satisfactory online shopping experience.

Customer Satisfaction: Customer reviews and ratings indicate a generally positive level of satisfaction with Dollar General. While there may be occasional complaints or issues raised by customers, the company appears to be responsive to feedback and actively addresses customer concerns. Continuous improvement efforts are evident, reflecting Dollar General's commitment to enhancing customer satisfaction.

Community Engagement: Dollar General demonstrates a commendable level of involvement in local communities and charitable initiatives. The company actively supports causes and gives back to the communities it serves. This commitment to community engagement contributes to Dollar General's reputation as a responsible corporate citizen.

Sustainability: While Dollar General's commitment to sustainability and environmental responsibility may not be as prominent as some other companies, it does implement certain eco-friendly practices. Efforts to reduce waste and promote recycling are evident, although further initiatives to support renewable energy could be explored to enhance the company's sustainability efforts.

Competitor Comparison: When compared to other major competitors in the industry, Dollar General stands out for its affordability and wide product range. The company's ability to offer competitive prices and cater to the needs of budget-conscious shoppers sets it apart. However, in terms of carrying high-end or specialty items, Dollar General may fall short compared to some competitors.

Overall Recommendation: Based on the assessment of various aspects of Dollar General's business, it is recommended for potential customers who prioritize affordability and a wide range of everyday essentials. Dollar General excels in providing value for money, with competitive prices and a satisfactory shopping experience. While there may be areas for improvement, such as enhancing sustainability efforts and consistency in customer service, Dollar General remains a reliable option for budget-conscious shoppers.

Final Thoughts: Dollar General's success as a discount variety store is evident through its extensive product range, competitive pricing, and commitment to customer satisfaction. The company's involvement in local communities and efforts towards sustainability further contribute to its positive reputation. While there is room for improvement in certain areas, Dollar General continues to serve as a reliable and affordable option for customers seeking everyday essentials.

How to file a complaint about Dollar General?

1. Log in or create an account: To begin, please ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary details and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website. Click on this button to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Dollar General. This title should be clear and to the point, allowing readers to understand the crux of your complaint quickly.

4. Detailing the experience: When describing your experience, be as detailed as possible. Include key areas such as customer service, product quality, pricing discrepancies, store cleanliness, employee behavior, or any other specific incidents that occurred. Mention any transactions you had with Dollar General, including dates, store locations, and what you purchased. Clearly describe the nature of the issue, the steps you took to resolve it, and how the company responded. If you attempted to resolve the issue, detail that process. Explain how this experience has personally affected you, whether it was a loss of time, money, or trust in the company.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that support your claim, attach them to your complaint. However, be cautious not to include any sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of your experience with Dollar General. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, exchange, apology, or any other form of redress.

7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information presented is correct.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Following the submission of your complaint, make sure to check back regularly for any responses or updates. ComplaintsBoard.com may notify you of any comments or resolutions proposed by Dollar General or other users.

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Dollar General contacts

Phone numbers

+1 (877) 944-3477 +1 (615) 855-5775 More phone numbers

Website

www.dollargeneral.com

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Use this comments board to leave complaints and reviews about Dollar General. Discuss the issues you have had with Dollar General and work with their customer service team to find a resolution.