Dollar General
reviews and complaints

I was getting a bowl of cereal and realized I had no milk it was getting late but I only live a min away from the local dg so I ran across the street and as soon as I walked in I hear this squeaky little voice say "you better hurry you only have one minute." Now it was on 957 so I knew they didn't close for three. I only needed milk. And it isn't my fault he did his safe count down early. So as I'm checking out I reminded this scrawny pony tail guy that I was a customer spending money and he said he didn't care I wasn't allowed in his store again. I totally felt harassed by a person that should be representing the store with wanting to make as much money as possible so I pledge to never spending another dollar in this store again as long as he remains in that store. His name is Damon of the Webberville dollar general in Michigan.

I need a full investigation of an incident that happened today 12/30/2018 at store located at 8105 Antoine Dr Houston, TX. 77088. I went to the store for regular shopping at DG on Antoine as I'm a daily customer, and was met with a long line. When I finally got to the register a customer forgot an item and directed her son to go back and get soda. I gave her mine as the son had taken longer than the cashier did to ring it up, and was instructed to not help anyone or offer any of my product in the line. I was shocked, but continued with my purchase. The cashier began to ring my grocery and made fun of me for offering my soda to the customer before, and demanded I move for the elderly customer behind me. No value at the counter! After the purchase was complete, I was then accused of using a counterfeit bill. The money was looked into by 2 employees, and one said it was up to the other. The money machine showed a watermark as stated by the Hispanic employee. The employee then threatened to call the police on me, and demanded I leave the store. An elderly woman was the next person in Iine paid for the grocery, but not before I let GEO (the name on the tag); but I know she is the current store manager because I visit frequently, that I would call corporate and the GM of her district. I also let her know that she was accusing me of a federal offense, and robbing me of money taken from the ATM. I'm also an ex employee that left on good terms! The money was shown to the CTV camera, and SSN should be shown. Investigate this to the furthest extent.

I pulled into dollar General and my partner ran in while sitting there with my kids the manager come out got into a car then got out and went to his own car put a bag in the door then went in the store so I went in to get his name I bought some candy stood in line when he finally got to me he smelled like he was drunk looked very high I didn't care for a drug deal happening in front of my children not cool

my daughter received a $20 gift from Dollar General at Christmas the gift is faulty and Dollar General won't even exchange it due to not having a receipt you can not deny a exchange It was a gift. You don't get a receipt w a gift. That's common sense. Your fix g to lose a customer over this. I was Assistant manager for Dollar General you can't give money back but you can even exchange. It's not right. I want something done about this.

It was approximately 8:45 on the 28th of December. We ran into the Dollar General store in Linville Indiana to purchase some double-sided tape. We walked back to the aisle where it was and immediately the manager was back there with us stocking us like we were going to steal something. We had only walked into the store. As I was walking out I noticed there was shower curtains at the end I'll for two dollars so I picked one up went to pay for it and it rang at four dollars I like I went to the picture and I thought it was two dollars and she's like yeah I'll go check in a real hateful demeaning tone. Then she comes back and says it was in the wrong spot I said well there is a lot of them in the wrong spot she's like I know I'm giving it to you. She doesn't need to be a manager she is rude and treat customers with no respect. She didn't have a name tag on or I would give you her name but it it was at Lynnville Indian Dollar General store thank you

i only had a 10 dollar bill that had been washed so i had tape it together and the male manger said he could not take it was very rude he acted like it was fake butdidnot want to call cop just wanted me to leav cuz thay were buizy and he needed a brake and didnot have time for me!

me and my famly will not go back we will go walmart from now on becuse of the unprofessional workers at the Dollar generally on vimmy Ridge Road

I visited the local Dollar General, located at 1885 Crawfordville, Fl around 10:15 a.m. on December 24, 2018.

Once I reached the cashier, she asked me was I using EBT, even though my purchase consisted
of soap. I immediately asked her, why did she assume that I was using EBT? Her response was, it was due to my card being blue. She continued to say that EBT Cards are blue.( I don't know what color they are, since I don't receive assistance). This was a lie! My debit card was completely red. I informed her that it was red and that it was a Bank of America Card. She replied and said that she didn't know that. That was my point exactly, she had no clue what color my card was. I was asked this solely based on my skin color.

There was a Caucasian female in front of me in the check out line. The same cashier, who is also Caucasian, asked her was she paying with debit or credit. Guess what? The Caucasian customer in front of me in the line, was using a blue debit card. I found this very strange that Caucasian customers, are automatically assumed to be using either debit or credit and non Caucasians are assumed to be using EBT.

I found this behavior and practice very disgusting and distasteful and I was very offended.

To Whom It May concern,

I purchased a Coffee Maker on 12/22/18. The cashier did not give me the package. When I got home, I did not have it. so, I called and spoke with manager Demetrius. He said yes, we have it. I said ok I will be there tomorrow to pick it up what time do you open he replied 8:00. I get there, two cashiers were present, the coffee maker that I left on yesterday and that Demetrius said it would be here. One girl who was very unruly stated Oh, he's not here he went to lunch just a minute ago at that time it was 2:17 pm. She never identified herself as a manager. The other cashier was the one who rung me out the day before and did not give me my package. She too was very crude, she stay on cell phone texting with her ear plugs in her ears while standing at the cash register, with the head tied up in some scarf. It took just about the whole day before I got my package. Then on top of everything else they handed me the item without a bag. I would like to have this looked into no one needs to put up with this kind of service. the female manager name is Carolyn, please keep me inform of this issue. I think termination is needed.
Thank you
Yvonne Westfield
email [protected]@gmail.com
P.S. turned out Demetrius was not there 12/23/18

Went into pick up my all the products I need for my coupons then get in line to check I asked Mary Adcock as her the clerk at the time of me checking out I asked her to scan 2 and scan my coupons so I can see my savings.. Mary than looked at the coupons and said you can used only 1 coupon per transaction then I said y'all can used 4 alike per day.. she call Nacy the other cashier over and asked her how it goes she looked at the coupons and said what Mary said I then told her to give my coupons back that's not a problem.. as I walked off Nacy then smiled and said have a nice day I turned around and told her to have a nice day and Merry Christmas as I walked off I said The [censored]! Nacy left from one register to the other register following me talking trash! I asked her what she said she said oh, well that's your fault and you said [censored] me! I told her I didn't say that I said the [censored] what you talking about!? She began to get this nasty attitude so me and began to to have words then Mary screams at me telling to get out I told her to shut up she called the police and I waited on the police.. the police came and talked to me and said they trespassing me from the store.. I get to another dg store and the manager Debbie watching me comes to find out that Mary call and describe me from head to toe. This is not right I don't steal nor do I cause problems something needs to be done about this situation..this not the first time and all BLACK PEOPLES KNOW WHEN YOU WALK IN SHES FALLING YOU!

Store #3939 in spiro oklahoma has 1 employee on duty currently. At 1 point. 12 people in line waiting to be checked out. Many left because of line. Its weekend before christmas which means ur management team that schedule are incompetant. The poor old lady working is doing her best. But she is 1 person. The store is a mess. And u need to look at ur store manager and district manager. Because they are costing u money. Id fire them both.

Me an my wife went to the dollar general in walterboro SC the other day I sat in my vehicle never got out. Next thing I know how have cops surround my car bc your employee called the police an told them I went in store stole something an went back to my car an I never got out my car then as my wife was waiting in line to pay for her merchandise the police searched her the whole time your employee was sitting there going check her back check this an that the police reviewed ur survelience cameras an noticed I never got out my car an that my wife didn't do anything to make the employee even think she was doing anything wrong your employee dissappeared to the back when the cops found nothing didn't offer an apology or anything we was completely embarrassed getting took out my car searched my car searched my wife searched in your store an the personal n that did all this just walked off an wouldn't even apologize or even say why she called the cops. I'm very unhappy with dollar general for allowing there employees to get away with this kind of stuff. The police apologized to me an stated there was no reason or probable cause or anything for your employee to have called them.

When I went to check out the girl with dark hair, glasses, and a lip piercing was extremely rude. There was a line of customers waiting to be checked out but she just stood at the back side of the registers looking down. After a little while I pushed the button and then she came up to help. While everyones items were being scanned she was very rude and had a horrible attitude. Very disrespectful young girl and I certainly do not want to shop here again while she is working.

Went to the pioneer Ohio dollar general and was not allowed to access any of the freezer or cooler section. Two workers have it blocked off by big metal cages not allowing anyone down the isle to shop. How is this making money. I go to store to shop and here I can't because every week something is always blocked off. The store shleves always look empty and always cluttered is the manager doing this job?

Today I busted a dollar general store where I was not only very pissed off but rudely bombarded by the "manager". After following me and my sons to the bathroom upon exiting she proceeded to tell me she didn't hear my son wash his hands and that in her store no child would be running around without his hands washed.
A. His hands were thoroughly cleaned even though I'm the one who wiped his butt
B. This manager should know her place and shouldn't have even been listening at the door while me and my kids are trying to take care of our business.
She was very rude and had I not recently come to Jesus the situation would've ended badly. The lady "Shannon" is a rude individual who oversteps her boundaries and clearly needs to learn her place. She will make customers turn away from the store with her sour attitude towards CUSTOMERS. whom she had no business following and listening in on the restroom in anyways... weird.

Thank you.

My name is Donna Hine. I worked at the Dollar General in Elysburg pa 17824. The store manager and her asstince manager was very rude to me when I was working there, IF I did something wrong they would not tell me but get rude about it then they would talk about me behind my back. The asstince manager also was rude to customers, The one day I was on register and I had to call her up to do a manager special and she was very rude to me in front of the customer and the customer kept saying she was sorry to me cause of the way she was acting, Another time a older man came in to the store and asked for potting soil so I went with him to ask Jackie the asst manager and she was rude to him when she answered, After the gentleman left the store she looked at me and asked why cant customers just look for what they [censored]in need instead of bothering me(Jackie) said. At that point I realized this is not the kind of store I want to work for. I worked at Walmart as a stoker and I know we where never allowed to speak or act that way to any customers. I called off 2 days in the roll cause I hurt my right knee and iced it and rested it I also took pain medicine that made me sick and was awake throwing up the reason I called the 2nd time off Kimberly called and was rude and nasty on the voice mail she left me. I that you have a right to know how that store is being ran and how the manager and asst manager are treating not only employees but customers as well

Waited 5 minutes at point of sale as both employees on duty stood outside and smoked, as they came in and continued the conversation over by the donuts display, "the whole time a motion sensor bell was sounding my presence at the point of sale" was ignored for several more minutes, so I decided to leave and make purchase elsewhere, as I left the large blonde with face piercings made fun of me and laughed. So wile the manager is indisposed, this is how business is being conducted at the cherokee store, shes gonna be piiist.

When going into store to purchase toilet tissue and lysol there was only one register open with about 10 other customers waiting in line to get checked out. I then put my stuff back and left. Its like this all the time... I know this because I work right behind this location and myself or my employee goes and shops there for things we need in our store. The address is 2600 s irby st. Florence sc.

My boyfriend and i were shopping one evening and i noticed we were being followed i pointed out and the employee heard me state that she followed us though the whole store. She then said that she almost caught me stealing. My boyfriend got upset for the false allegations and he used swear words to express his anger. She said then that we were ban from the store. I called the store and ask the manger to check the tapes and she will see that i didn't steal. I feel that it was very unfair.

I came in on my lunch to get some last minute Christmas gifts for my niece and nephew. I saw the ad displayed and picked out two outfits both $10 each, one for a girl and one for a boy, then I picked out the same pair of shoes in different sizes also in the Blue Dot and $8 each. Got to the front and checked out, after getting my receipt I questioned the cashier on the discount and that it did not take it off for the shoes. Assistant Manager came and took my receipt and went to the back to view the ad. The cashier was rude and asked me to move out of the way so she could take care of the other customers waiting in line. I grabbed my bags and moved over near the second register. She asked me to move again so she could go to the cigarette case, I was not in the way. She seemed irritated with me. The Assistant Manger came back to the front and made a call to the Store Manager, and they discussed what the Accessories meant on the ad. Then she turned to me and said that it was clothes only. I did not have time to argue about the accessories always meaning shoes included since I was running late on my lunch so I left upset because of the service I was receiving.

So i walked into the Westphalia Dollar General store Monday night after work around 5:30pm and the Assistant Manager Lisa was complaining out loud to the other employee about complaints that are being made about her.. carrying on while there is customers in there shopping . While i know everyone in the store could hear her entire conversation and about how innocent she is and how everyone is picking on her. I can promise you that is not case.. she doesn't make sure the store is nice and tidy. Lisa is constantly complaining about someone or something every single time I go in there. This store needs a new decent.. nice Assistant Manager..